ASUS Anti Surge Problem

[rhftw]

I recently built a new computer with the following specs (all components are new):

Intel Core i5-4570 @ 3.2 GHz
GeForce GTX 660 Superclocked 2 GB
PATRIOT x1 8 GB RAM
ASUS Z87-K Motherboard
WD 1 TB HDD
CORSAIR CX500M (500 W)

For the first 1 1/2 weeks of playing games on my new PC, it has been going well. However, I've been having an annoying problem that I cannot discern whether it's extreme or not. And the problem turns out to be the ASUS Anti Surge problem. I would play a game for 30 minutes, and my PC would automatically shut down on its own and start back up, leading me to the ASUS Anti Surge screen. I've experienced this problem over 5 times until I finally realized that I desperately need to seek help.

One unusual occurrence of the ASUS Anti Surge screen was this: http://i.imgur.com/35xu8OK.jpg
For some reason, the ASUS Anti Surge screen was not properly centered on the monitor, and a part of it was cut off on the left. This was the first time that happened.

Another thing to note is the Voltage. I'm not sure if 1.744 V is high for the processor, but here's a screenshot of the monitoring info using ASUS AI SUITE III: http://i.imgur.com/4FlA5bR.png

I've definitely tried searching through Google for some help on this ASUS Anti Surge problem, but I haven't been able to find any answer that would help out a bit.

Also note that I'm VERY new to these whole in-depth problems with computers, so it would be nice if you guys could guide me through this daunting process of finding the solution.

Please help me solve this issue as soon as possible. I would appreciate any help or response. Thanks. Let me know if any further info is needed.

 

[nukemaster]

850HX. The load is actually rather low for a 850 watt unit as well(2600K @ 4.4 + GTX 670). I would doubt it goes much over 350 watts(I have not tested the current config however) even at MAX load.

 

[juanjostorreshernndez]

850HX. The load is actually rather low for a 850 watt unit as well(2600K @ 4.4 + GTX 670). I would doubt it goes much over 350 watts(I have not tested the current config however) even at MAX load.

Its awesome anyway, the factor of not moving(12.096v) is giving you an idea of voltage regulation,so I dont think even at max load you wont experience not too much voltage droping on that 12v rail. A real demostration from Channel Well

 

[rhftw]

Some power supplies may actually be at 11.9, but they stay like that(or close to it) all the time.

This is the fastest way to get an idea of your voltage on the system.

My load and idle. My power supply is made by CWT(sold by Corsair)
Left idle(well watching a video) and Right load(prime 95 + Metro last light.)

For the multi meter, is the reading on the left the 5 V and the reading on the right the 12 V?

As for the BIOS readings, I can see that the 12 V stays constant; however, that is not the case for my 12 V reading because it fluctuates most of the time--often drooping downward below 12, so I guess my main concern is the 12 V while everything else should be considered okay, should it not?

 

[nukemaster]

For computer power supplies Yellow is 12 Red is 5 and Orange is 3.3. ALL backs are negative(ground)

The other rails are fed off the 12 volt rail, but since they are lower they are not effected by the drops on the 12(the dc - dc converter acts more than quick enough to avoid any drops.).

At current it DOES look like your power supply has issues. After all without your video card in, the system power should be very low.

My bios would seem to agree with the AI software(it did move a little bit. I saw 12.1xx one or 2 times).

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[rhftw]

Dear God, I think I fixed the problem.

Before I decided to drag my entire PSU to a local computer shop--which turns out to be directly right next to my school--I did a last minute thorough check on my computer by unplugging the cables and dismounting the PSU from the PC case (CM Storm Enforcer). And only then did I realize that there were massive clumps of dust blocking the air vent underneath the case.

Is it possible that the blockage of almost half the entire airflow causes the PSU to perform drastically worse to the point where it's losing its ability to provide sufficient energy to one of the volt rails (the 12 V rail)?

I've been monitoring the Voltage via AI Suite III for 20 minutes so far, and everything seems better. VCCIN is 1.744 V, 12 V Voltage is now 12.000 V exact, 5 V @ 5.120, 3.3 V @ 3.344 V; all 3 are remaining constant.

Also, should I be worried that the 12 V rail is 12 Volts exactly? Or is it perfectly fine as long as it essentially maintains a constant voltage?

 

[nukemaster]

That is perfectly fine and one of the reasons I recommend bottom mounted power supplies install fan UP. It is too hard to keep an eye out for dust and harder to clean(mine is face down, but I HAVE to keep it that way. Filter and checking often for me). Slight variation will not hurt you either, but lets face it, getting down very low or up too high is bad.

I wonder if the anti surge warning is even what has happening. I know for a fact that if I top by board from fully posting(pull the plug or hold power before it manages to post) it will tell my I had an overclocking failure(since the board assumes that last boot failed as a result of overclocking. It does this on all my Asus boards. I do not have anti surge on my boards.).

I wonder if the power supply it self was cycling on and off from its own protection.

Either way, keep an eye on it and test the crap out of the system with some games.

 

[rhftw]

That is perfectly fine and one of the reasons I recommend bottom mounted power supplies install fan UP. It is too hard to keep an eye out for dust and harder to clean(mine is face down, but I HAVE to keep it that way. Filter and checking often for me). Slight variation will not hurt you either, but lets face it, getting down very low or up too high is bad.

I wonder if the anti surge warning is even what has happening. I know for a fact that if I top by board from fully posting(pull the plug or hold power before it manages to post) it will tell my I had an overclocking failure(since the board assumes that last boot failed as a result of overclocking. It does this on all my Asus boards. I do not have anti surge on my boards.).

I wonder if the power supply it self was cycling on and off from its own protection.

Either way, keep an eye on it and test the crap out of the system with some games.

Man, that case is so tightly packed. How did you manage to pack everything in there? Especially the cables.

Anyways, I've been monitoring my computer for quite some time now, and I think it's safe to say that it's back to normal considering that the 12 V mostly remains 12.000 and 12.096 V. Everything else is fine too.

Also, before I started monitoring the computer, I relocated my PC next to my monitor now instead of the floor, seeing that there was a bunch of dust covering up the front of the PC where the fan takes in air. Figured it wasn't such a good idea placing the PC on the floor since I have dogs who leave around a crapload of hair around.

Thanks for your lightning-fast responses and help; I appreciate it I thought I had failed my attempt on building my very first PC.

 

[nukemaster]

Man, that case is so tightly packed. How did you manage to pack everything in there? Especially the cables.

Anyways, I've been monitoring my computer for quite some time now, and I think it's safe to say that it's back to normal considering that the 12 V mostly remains 12.000 and 12.096 V. Everything else is fine too.

Also, before I started monitoring the computer, I relocated my PC next to my monitor now instead of the floor, seeing that there was a bunch of dust covering up the front of the PC where the fan takes in air. Figured it wasn't such a good idea placing the PC on the floor since I have dogs who leave around a crapload of hair around.

Thanks for your lightning-fast responses and help; I appreciate it I thought I had failed my attempt on building my very first PC.

It has space in the back

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I have been in even tighter cases
Even cut off un-needed cables.

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It is currently setup with a bit more room now with only a single 3.5 inch drive, but 2 2.5 inch drives.

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