Asus Gtx770 DC2 OC Crashed my PC

[eerrhhaann]

Hello i purchased that Asus gtx 770 Dcu2 OC few days ago.
My previous card was MSI Gtx 570. i had no problem with that one.
My new card makes my computer crash during playing Rift. one coloured screen, and i have to use reset button of my PC.
It usually happens when i try to change maps with using " /Return " command. it also happens when im alt+tabbing while playing the game.
Solutions I have tried; reinstalled game, reinstalled windows, old graphic drivers, newer graphic driver.. Used Thermal Paste on GPU.

I also gave my card to my friend who has gtx 670. He played World of Warcraft for like 4 hours. first crashed happend after 2.5 hours. the second 1.5 hours later. first one while alt tabbing, 2nd on loading screen when changing map.

I played 3 hours rift with his gtx 670. nothing happened.

I thought problem is the card, asked my seller to give me new card 2 days ago. yesterday i had new one.still same problem. after 2-3 hours of playing game crashed.

On the Eventviewer i checked errors i have and it says;

NvStreamSvc
NvVAD initialization failed [6]

Disabled NvStreamSvc still same...

My PSU is Aerocool xstrike 800w

Mainboard Asus P8B75-V

SSD OCZ vertex 4

i7 2600 CPU

i even tried to change power cable that is coming from PSU.

Only thing i didnt try is installing different type of Windows. i have Win7 64 bit atm.

I believe its software issue. because 2nd 770 has same problem..

( is it normal to have 70C temp on Rift with DCu2 btw? )

 

[Simsom]

Apparently, It's a temperature issue. I had the same problem while playing Crysis 2 (ultra settings), after a while the game crashed usually when my card got off-peak load (especially when I had to load), freeze. The latter happened too when I closed Furmark after stressing the card, freeze. I was pretty sure that it was no compatibility issue due to the fact that the gtx 770 only crashed when it reached max temperature of 80°C. So I bought another fan 1560 RPM (total of four fans now) with fan control, so I can manually adjust the cooling on heavy load (I have a midi tower). No crashes so far if I let all four fans run at 1560 RPM. Card running on latest BIOS 80.04.C3.00.02.

 

[hair_ball]

I had this issue since I got the card after buying it for my 3 monitor setup. Expensive journey trying to figure out what was wrong.

A review from Newegg proved to be the right solution: Update your GPU Bios and download it directly from ASUS's site:

http://www.service.asus.com/

And under Service Programs > Downloads search for your card.
Good Luck.

 

[gjdemon]

I'm getting this problem. Installed the card this morning and all was fine. Ran 3d mark and it crashed.

Tried playing tomb raider and it crashed again. Have the latest drivers. Can someone tell me how. And where to get the bios update?

 

[skooleek]

I'm getting this problem. Installed the card this morning and all was fine. Ran 3d mark and it crashed.

Tried playing tomb raider and it crashed again. Have the latest drivers. Can someone tell me how. And where to get the bios update?

go the the page for the 770 on the asus site and download the latest BIOS from the support tab. also what exactly is happening when you crash if this does not fix the problem.

 

[gjdemon]

The bios from the asus website keeps saying its incompatible when its not.

Might have to contact them directly to get this resolved

 

[Drifbau5]

I'm having a similar issue when playing War Thunder. PC screen goes blank with a random color and computer is unresponsive. Only the reset button works. I'm going to try RMA but my hopes aren't high anymore because you said your replacement card had the same issue.

Windows 8.1
EVGA ACX GTX 770
4770K
16GB Crucial Ballistix
Seasonic X650 Gold
Samsung evo SSD

 

[ugomarko]

Hi everyone, sorry if my english is not good, it's not my native language.
The answer of this issue is simple, even if it took me a while to find it
I bought a asus gtx770d2oc and had the exact same problems has those mentionned above
all this issues are due to the factory vbios of the graphic card itself wich has to be updated.
Just use the asus CD furnished with the GC and install asus GPU tweak, with this programm you can check and update the graphic's card vbios to the latest version, also it's a verry simple overclocking mannager.
I did it and sundently all my problems stopped ! (my PC was freezing and locking down after 20/30min in every game)

Hope this post will help !

http://support.asus.com/download.aspx?SLanguage=en&m=gpu%20tweak&os=30

 

[RocketshipVirus]

I have the exact same issue. I have 4GB version of the same card. At least Asus has drives for you cards to even try lol. They discontinued my card at some point. I RMA'ed the first one I got for this issue last week and the replacement is doing the same thing. If I can't fix by a week I plan on bitting the bullet and moving up the scale to a 780.

My build.
Asus Maximus VI Impact
Intel 4770k
Asus GTX770-DC2OC-4GD5 (funny part Asus no longer has it listed on their site and Newegg says they are out of stock even though they just sent me a replacement.)
Corsair CS650M PSU
Corsair Vengeance 2 x 8GB 1600 sticks
Samsung 840 Pro 128GB SSD (for OS)
Western Digital WD10EZEX 1TB (for games and music)
Windows 8.1 64bit
BitFenix Prodigy case with their 230mm Spectre Pro fan and the 2 120mm fans that came with the case.

Also more details about my post for this issue are on http://www.tomshardware.com/answers/id-2020760/asus-gtx-770-dies.html
There isn't a BIOS update for my card and all drivers I try won't work. Even tring the drivers and BIOS for the 2GB version of the card don't work. Disabled everything I can think of and still nothing... Frustrating and first time Linus has led me astray with a recommendation.

 

[RocketshipVirus]

Ok I did a few things and so far I am working just fine and been grinding on highest settings for over an hour. Custom installed Nvidia driver without any of the 3D things, found that the CD for GPU tweak wouldn't connect to their server and found a newer version of GPU tweak so manual updated that (weird that I had to search for it under a different card), and finally I caved and used the dumb power connecter cable that came with the GPU. Not sure which did the trick or if it is just a matter of time till it starts again but as of right now it is working like it should.

 

[jdsiller]

I had this problem and it turned out to be the sound drivers! I suspect many of you are experiencing the same thing. The NVIDIA Experience app downloads its own sound drivers that conflict with the Realtek drivers supplied with the Asus motherboard. Removing the NVIDIA drivers solved the problem for me.

 

[thesi99]

Hey,

Hopefully you have solved this issue by now.

If not then for me this worked;

Uninstall NVIDIA drivers from control panel, then use DRIVER SWEEPER to clean up the NVIDIA stuff.

Restart in SAFEMODE and install the latest (or graphics card manufacturer recommended) graphics drivers.

Good luck!

 

[chuck7k]

I had/have same problem but with 4gb version. I've got replacement card from dealer, but the new card had the same problem. No, it is not PC problem I have one PC more in home with the same card. The both cards had the same problem on both PC (one Win7 other 8.1). But the good working card does well on both PC. Now I wait for delivery of 4th 770 from another dealer . Forget about reinstall of the drivers. Funny is that, as examle, BF4 works fine, but Dayz after alt+tab kills OS. 3Dmark and so on goes well too. Very strange error. Chrome with ?direct font rendering? enabled crashed system too. Send it to asus back.
----
EDIT:
Now I see how old is the tread But problem is still there.

 

[InfinityPro]

I notice this thread is old but I recently upgraded my graphic card for a Asus gtx770 4GB DC2OC that I grabbed in promotion and I've been running into very similar issues as those described here.

I've done all of the suggestions listed above short of a full clean windows format/installation that I'm going to try next and unfortunately there is no VBIOS update at asus website for me to try, since that seems to be the "fix" for most users.

Anyone with the 4GB model managed to solve the freezing issues?

Specs:
intel i7 3770k
asus p8z77-v
2x4GB corsair vengeance 1600
samsung 840Pro 256GB / WD Black 1TB 7200rpm
Corsair AX850 GOLD psu
Coolermaster HAF-X

 

[janusfinegan]

I have the same problem with the 4GB model, and don't find any solution 🙁

 

[afish]

ME TOO (with the 4GB model)! Sorry to bring up an old thread, but it would be really helpful if anybody knew what causes this/how to solve it.

 

[dmlew]

To add to the new posts in this thread, I'm having the exact same issue with my GTX770-DC2OC-4GD5 that I just got from newegg this week! I suspected it was my power supply(850w), which should've been plenty to run this card in SLI, as the only errors I was getting were Kernel Power 41 (not helpful, at all). I've purchased a new PSU, 1300w SuperNOVA, to see if that was it. From what it sounds like in this thread, though, the power supply isn't my issue.

I've tried everything to resolve the crashing issues that have plagued me on these cards. New drivers, old drivers, new windows install (win 7, 8, and 8.1), underclocking, overclocking, disabling BIOS feature for automatic overclocking. It didn't really seem to matter what I was doing, it would crash the system. Everything from WoW to Star Citizen, watching netflix to running 3d mark (i was running this to see if it was crashing from something like overheating or voltage spikes in MSI afterburner/GPU Tweak/HWMonitor), even just sitting idly in Windows would cause a crash. I put my old 460 back in there to see if it was the motherboard ( i bought it at the same time as the graphics cards) that was causing issues and the motherboard appears to be rock solid.

From what it sounds like, though, nothing is going to solve my problem and RMAing the cards back and forth to newegg continually is really my only option.

Specs:
intel i7 2600k
thermaltake frio
asus p8z77 v
corsair vengeance DDR3 1600 4x4
OCZ Solid 2 60GBx2 / Hitachi deskstar 7200 rpm
Corsair TX850
NZXT Phantom

 

[janusfinegan]

I finally changed the card for a Gigabyte one and have no more problems...

 

[Alex Kelly]

Sounds like you guys need to RMA. It's the easiest way, don't stress!

 

[CarterT]

Welll....Glad to see its not just me...I usually play TF2 which I never had a problem with. I bought the card in June of 2013. Now that I'm playing BF3 again and BF4 it gives me a black screen, white screen....today it just gave me the BSOD...sooo mad.

It was actually working ok the other day when I deleted all NVidia stuff and then reinstalled. I also left out 3D options. BSOD!!! REALLY???. This GPU should handle these games with EASE!!!! oohh Yeaa Borderlands 2 will go out after an hour or so. BLANK WHITE SCREEN. HARD RESET!!!

ANYONE HAVE ANY LUCK???!!!!

If anyone has any Ideas let me know....gonna try updating bios now.

Specs:
Intel i7 4770k
ASRock Z87 extreme/ac
GSkill Trident XSeries 16GB 2x8 DDR3 2400
ASUS GTX770 DC2OC 2GB-----------soon not to be.
ADATA SSD 256GB
WD Blue 1TB 7200
PSU: Corsair HX850watt

 

[Hasan5164]

I have this card for a week now, no issues so far, before this one i had ASUS R9-280X OC DCU no serious issues on that one either just few artifacting in some games, that was also resolved.

I had uninstalled every bit of AMD drivers, scanned drives for errors, also try uninstalling the games and re-installing them to adopt the nvidia drivers, it worked very well for me, todays cards are sensitive to temperature. try liquid cooling your graphic card, or change the factory thermal paste to MX-2 or MX-4

 

[xplaner]

I bought the ASUS GTX 770 DC2 2GB from an auction site and third hand. I am having exactly the same issues. I went to ASUS support and was recommended to download a BIOS update then if that failed to RMA for a replacement. I cannot RMA it because it has two previous owners and cannot trace to find place of purchase or warranty. The problem is the BIOS updates are only for Windows OS. I only have Linux Mint 17.1. So I am not happy with ASUS support in not having a Linux BIOS updater. There is a package called wine for linux, that can enable Windows executables or applications to work in linux, so I tried that with the BIOS update. The earlier BIOS update from 2013 crashes with a segmentation fault. The later one from August 2014 just gives a message "The firmware version is correct on your graphic card, do not need to be updated". Looking in Nvidia Xserver Settings it says the BIOS is: 80.04.c3.00.02. So I don't know if that is the same as the BIOS update from August 2014, because it has a different name: "BIOS_Firmware/GTX770Power_IC_FW(1.0.0.1)". Is that message correct or not?

 

[Hasan5164]

I bought the ASUS GTX 770 DC2 2GB from an auction site and third hand. I am having exactly the same issues. I went to ASUS support and was recommended to download a BIOS update then if that failed to RMA for a replacement. I cannot RMA it because it has two previous owners and cannot trace to find place of purchase or warranty. The problem is the BIOS updates are only for Windows OS. I only have Linux Mint 17.1. So I am not happy with ASUS support in not having a Linux BIOS updater. There is a package called wine for linux, that can enable Windows executables or applications to work in linux, so I tried that with the BIOS update. The earlier BIOS update from 2013 crashes with a segmentation fault. The later one from August 2014 just gives a message "The firmware version is correct on your graphic card, do not need to be updated". Looking in Nvidia Xserver Settings it says the BIOS is: 80.04.c3.00.02. So I don't know if that is the same as the BIOS update from August 2014, because it has a different name: "BIOS_Firmware/GTX770Power_IC_FW(1.0.0.1)". Is that message correct or not?

 

[Hasan5164]

bro, since i am not familiar with linux, i would recommend not to force ur system into bios update. My ASUS GTX DC2 2GB the software GPU tweak recommended the upgrade from 80.04.c3.00.AS02 to 80.04.c3.00.AS07. After updating my ASUS GTX 770, the card had been more stable, with higher temps. I liquid cooled the card to deal with higher temps. your card previous owners may be did not update the bios or their systems did not recommend the update.

my bios update did crash in first two tries, but i cleaned the entire system with Advance system care pro and did deep registry cleaning, the third time it just went flawless. try cleaning your entire system registry and reinstall ur nvidia driver with a clean install.

initially the gpu tweak did not recommend a bios update when i tried many times when i bought the card, but after cleaning the entire system and the registry the gpu tweak recommended the bios upgrade. the bios update is for the card not fr the OS. usually the AS07 bios update will tweak the voltage controller on the card. try to use ur card on other system running the same OS

 

[xplaner]

bro, since i am not familiar with linux, i would recommend not to force ur system into bios update. My ASUS GTX DC2 2GB the software GPU tweak recommended the upgrade from 80.04.c3.00.AS02 to 80.04.c3.00.AS07. After updating my ASUS GTX 770, the card had been more stable, with higher temps. I liquid cooled the card to deal with higher temps. your card previous owners may be did not update the bios or their systems did not recommend the update.

my bios update did crash in first two tries, but i cleaned the entire system with Advance system care pro and did deep registry cleaning, the third time it just went flawless. try cleaning your entire system registry and reinstall ur nvidia driver with a clean install.

initially the gpu tweak did not recommend a bios update when i tried many times when i bought the card, but after cleaning the entire system and the registry the gpu tweak recommended the bios upgrade. the bios update is for the card not fr the OS. usually the AS07 bios update will tweak the voltage controller on the card. try to use ur card on other system running the same OS

I did try on another computer with same OS. Not to update the BIOS but to see if the card would run without black screening. It did black screen and crash the system also on that but that may have been due to only 500W power supply: EVGA 500W 80PLUS Bronze. Its specs are: ((+5V 20A, +3.3V 24A,) 120W) (+12V 40A, 480W). i could try and just do a BIOS update on that computer but I might take the video card to a professional tech shop for it to be done.

 

[xplaner]

I found a way to update the VBIOS and that has fixed the GTX 770 dc2oc 2gb. I had to download a Windows 7 live USB CD. I got it from here: http://http://getintopc.com/softwares/operating-systems/windows-7-live-cd-free-download/
In Linux Mint 17.1 with wine, I could not get the HP USB Formatter.EXE to work or the Win8USB Installer Maker For Windows 8.exe to work, so I burnt the Windows 7 live cd from usb.iso to a DVD with Brasero, put the GTX770.exe on a USB pen drive and rebooted with Windows 7 live CD. I opened the USB pen drive with Wndows Explorer and ran the GTX770.exe. It updated fine.