Asus Maximus VII Hero not having 7.1 support?

[Deal-or-die]

G'day,
I've recently bought a new rig incorporating the Asus Maximus VII Hero which boasts about it's superior audio capabilities as one of it's features. However I have connected my Muteki 7.2 surround sound system from the boards optical SPDIF to the amp via optical cable and am only able to achieve a DTS 5.1 in settings as the highest surround sound to which only 2 of my speakers respond to (Left and Right). Any ideas on my situation? I'd tried new drivers and everything that I can think of at the moment.

Motherboard: Asus Maximus VII Hero
OS: Windows 7

Greatly appreciated in advance.

 

[Darkbreeze]

http://www.tomshardware.com/answers/id-2528256/asus-maximus-vii-hero-sound-rear-port.html

It has it, you must have some kind of configuration issue.

 

[Darkbreeze]

ROG SupremeFX 8-Channel High Definition Audio CODEC
- Supports : Jack-detection, Multi-streaming, Front Panel Jack-retasking
Audio Feature :
- SupremeFX Shielding™ Technology
- ELNA premium audio capacitors
- Blu-ray audio layer Content Protection
- DTS Connect
- Optical S/PDIF out port(s) at back panel
- Sonic SoundStage
- Sonic SenseAmp
- Sonic Studio
- Sonic Radar II

 

[Darkbreeze]

Make sure your BIOS, and all the drivers from the Hero VII product page are installed, especially the chipset and audio drivers:

http://www.asus.com/us/Motherboards/MAXIMUS_VII_HERO/HelpDesk_Download/

 

[Deal-or-die]

I don't appear to have a 'room correction tab' or merely any settings I am able to change at all... I assume optic cables support 7.1?

Added a pic of driver info also.

 

[Darkbreeze]

I realize you have drivers installed, but I'd make sure all your installed drivers are the versions available on the Hero VII product page. Versions that came preinstalled or on disk may have been determined to have had issues or compatibility problems. There could be any number of reasons. If a windows update has changed your driver version for the Realtek software, you could lose capabilities that way as well. I'd install every relevant driver from that page and then go from there. I'd also make sure you have THE latest bios installed. Check it manually. Do NOT rely on any automatic bios updating utility to be accurate about versions. Update servers change all the time and in general the automatic utilities are worthless.

 

[Deal-or-die]

My BIOS was on version 2201 or something (Latest is 2601) so updated that(Which my PC wasn't too happy about... Haha 6 errors and about 8 self restarts seemed to fix itself).

Installed Version 7272 Audio driver instead of Version 6.0.1.7450 Which I think was backwards (Will go back to Version 6.0.1.7450) but still saying the highest is 5.1 Surround sound :/

I appreciate your efforts mate!

 

[Darkbreeze]

Is your OS 64bit?

 

[Deal-or-die]

Yeah sure is.

 

[Darkbreeze]

I'd download, unzip, and install, all of these drivers, then reboot and try it again:


http://dlcdnet.asus.com/pub/ASUS/misc/utils/Intel_Chipset_Win7-8-8-1_V10020.zip


http://dlcdnet.asus.com/pub/ASUS/misc/utils/MEI-Win7-8-8-1_VER10001204.zip


http://dlcdnet.asus.com/pub/ASUS/misc/audio/Realtek_Audio_Win7-8-8-1_V6017450.zip


http://dlcdnet.asus.com/pub/ASUS/misc/sata/ISCT_Win7-8-8-1_V50102850.zip


If that doesn't help, you might have an issue with the onboard audio that's hardware, on the motherboard, related.

 

[Deal-or-die]

Installed all of the above and still only 5.1 :/

Not sure of my next steps.... I guess just harden up and deal with it. Haha

 

[Darkbreeze]

I'd contact ASUS customer support. I'm pretty sure this is a simple issue, I'm just too tired to figure out what it is right now. I'll take another look at the issue tomorrow if you haven't solved it yet. Sorry bud, gotta get some eyelid time in.

 

[Deal-or-die]

Hahah all good mate, Likewise. I appreciate your time mate. Thank you!

I'll flick them an e-mail or message or how ever they communicate tomorrow.

Thanks mate!