Asus MAXIMUS VII Hero Q-code 55.

[Iriso]

Hello everyone,
After 1st boot I get the error 55 on vii hero motherboard and no signal on monitor. It is supposed to be memory error caused by pins bending or sliding of cpu pads or memory sticks incompatibility but I checked everything and it seems to be fine. No pins are bent and the CPU waterblock sits correctly with all screws even, the memory sticks are compatible and I even flash updated the bios to last version supported by my CPU but I still get the 55 error no matter in which memory slot I installed the memory stick(I tried putting both in all combinations and by one in each slot). I am grateful for any suggestions.

CPU:i7-4790k
CPU cooler:swiftech h220-x
RAM:Corsair vengeance LP 1600 mHz
MOBO:Asus MAXIMUS VII hero

 

[Darkbreeze]

I'd look at this,

https://major.io/2014/08/22/asus-maximus-vi-gene-error-55/

and this

http://www.tomshardware.com/forum/324750-30-asus-maximus-formulam-error-code

as possible solutions. There's a good chance of a bad module. You might want to talk with Corsair or ASUS on the issue as well and setup an RMA if none of those solutions addresses the issue.

 

[Dark Lord of Tech]

Make sure your CPU cooler isn't overtightened.

 

[Iriso]

I'd look at this,

https://major.io/2014/08/22/asus-maximus-vi-gene-error-55/

and this

http://www.tomshardware.com/forum/324750-30-asus-maximus-formulam-error-code

as possible solutions. There's a good chance of a bad module. You might want to talk with Corsair or ASUS on the issue as well and setup an RMA if none of those solutions addresses the issue.

Tried all of that, it might be a bad module. I'll make a double check on everything.

 

[Iriso]

Make sure your CPU cooler isn't overtightened.

It sits just enough to get screws into the backplate, so in my opinion it's fine.

 

[Darkbreeze]

Next thing I'd do is run Memtest86 for about 7 passes. Run it on each module individually to avoid false errors and to identify the faulty module. If you run it on all modules together you won't know which module is at fault.

 

[Iriso]

Next thing I'd do is run Memtest86 for about 7 passes. Run it on each module individually to avoid false errors and to identify the faulty module. If you run it on all modules together you won't know which module is at fault.

Would you mind explaining me how to boot memtest86 if I can't get into Bios?

 

[Darkbreeze]

Next thing I'd do is run Memtest86 for about 7 passes. Run it on each module individually to avoid false errors and to identify the faulty module. If you run it on all modules together you won't know which module is at fault.

Would you mind explaining me how to boot memtest86 if I can't get into Bios?

My bad. I was thinking you said it worked with a single stick. If you can't boot with any of the modules you bought, have you tried other modules? Do you maybe have a stick of DDR3 from another rig? Have you tried booting with NO cpu cooler installed, just to see if it posts? Surprisingly, I've seen a few threads where this has worked and after several mountings of the aftermarket cooler not working but the stock cooler working it was determined that either they HAD been overtightened, that they didn't use the plastic shield under the backplate or that the board was faulty.

 

[Iriso]

Next thing I'd do is run Memtest86 for about 7 passes. Run it on each module individually to avoid false errors and to identify the faulty module. If you run it on all modules together you won't know which module is at fault.

Next thing I'd do is run Memtest86 for about 7 passes. Run it on each module individually to avoid false errors and to identify the faulty module. If you run it on all modules together you won't know which module is at fault.

Would you mind explaining me how to boot memtest86 if I can't get into Bios?

My bad. I was thinking you said it worked with a single stick. If you can't boot with any of the modules you bought, have you tried other modules? Do you maybe have a stick of DDR3 from another rig? Have you tried booting with NO cpu cooler installed, just to see if it posts? Surprisingly, I've seen a few threads where this has worked and after several mountings of the aftermarket cooler not working but the stock cooler working it was determined that either they HAD been overtightened, that they didn't use the plastic shield under the backplate or that the board was faulty.

I alredy tried booting with no CPU cooler, it didn't work and unfortunatly I don't have another DDR3 stick nor another MOBO. I decided on sending parts back to reseller so that he can check them and see if there's anything wrong with them. I will post an update when he will answer.

 

[Darkbreeze]

Ok. Good luck.

 

[gbakmars]

TOPIC: A1 and B1 Failure on Maximus VII Hero

I posted this on the Asus VIP forum and have not received a response; so I thought I would paste it in here. I haven't finished reading this thread and may be pleasantly surprised. The reason for my reply is to illuminate the ever-present dark places on the path that would be solved by someone in the building just turning on a few light switches. Very few large corporations are going to do this because that action is falsely perceived to be a sign of weakness.

Hi there! This is hard to believe for I, as far as it appears here, have the exact same issue; but I am typing this reply to what appears to be an unanswered question.

Did you ever get a response?

I am running Corsair Platinum 1866 C9 1.5v 2X8GB kits. I know with 100% certainty that the memory is not the issue. I also own another identical Hero, 3 Z97-WS boards, 1 VII Gene, and 3 Z97-A boards and all I am running is Platinum. I have the resources to run trial and error on the Memory!

I built the first Hero 12-12-2014 and it is running two of the above mention kits and is running flawlessly. I have finished the 2nd Hero build just within the past few days, although they were purchased together off the same shelf at MicroC.

Asus has seen this problem; this I know for 100% certainty.

Asus distributed BIOS updates which now are no where to be found except if one should wander over to, say for example, the Asus VII Gene Downloads; and low and behold there it is.

I have backed down in BIOS releases.

I have run so many different scenarios that I am dizzy!

If I were to go with my gut, I would venture to say that this is not a hardware issue. I even went so far as to run 2 X 8 GB in A2 and B2 and right before I entered the BIOS, I pushed in 2 X8
GB's into A1 and B1.

What I found reported in the BIOS was identical information from A1,A2 and B1,B2 ! All accounted for and specs were identical for all 4!

What bothers me more than anything is that I can find answers to issues that Asus has to already have the answers for, but withholds the information, preventing it from filtering down to the "Customer-Technician" connection.

This is a terrible waste of a customer's time and energy. What foolish person came up with the slogan for a "drink"; "Image is Everything, Thirst is Nothing!"? And why as customers do we just as foolishly entrust our resources to any Corporation which builds on this kind of foundation?

I would expect a quick and clear response from Asus; without first trying to "Assess my problem", for the problem is within the walls and halls of Asus.