ASUS P8Z77 - V deluxe WIFI issues

[drvenkman]

Hi guys. I recently did a clean install of windows and have installed all the drivers for my MOBO but i can't connect to my SKY router. I know this is not an issue with the router as before it was fine and i have other devices that connect fine ( mobile, laptop , tv) I'm currently using my phone as a tether to my pc.

Everything on control panel is fine and shows as working correctly. I do get an issue with USB controllers and a Multimedia audio controller that i can't seem to install drivers for, not sure if this would be related.

Whenever i try to connect to my router i just get a general cant connect error, even when i disable security on it.

Any help would be greatly appreciated.

 

[alexoiu]

Hi, have you installed the Wifi Go?
http://support.asus.com/download.aspx?SLanguage=en&p=1&m=P8Z77-V+DELUXE&hashedid=OVCFmLeMZdeMER8x
under Utilities or Wireless.

 

[drvenkman]

HI alexoiu,

I've installed the wifi go and wifi engine. Both show under my asuis suite II and i have it enabled in client mode.

 

[alexoiu]

Have you installed the Bluetooth driver too?

 

[drvenkman]

yep got that that. I've downloaded and installed all the latest drivers from the support page. One thing that is different is that on my control panel it reads Broadcom 802.11g Network adapter & Remote NDIS based internet sharing device as opposed to when it was working it just read wifi and wifi go for the services.

 

[alexoiu]

It should work. I would uninstall the Ai Suite, Wi-fi Go and Wi-fi engine.
Reinstall the Wi-fi and Bluetooth drivers and then the Wi-fi Go and Wi-fi engine.

 

[Mark Wright]

did you restart the router? It could have an old lease for your MAC and not providing a new one.

 

[redsnapper11]

Hi, I've spent hours to solve this, now it works, i did this :
- check BIOS, if BT and wifi is enabled
- check if on your router aren't any security settings enabled (MAC adress limits etc)
- as alexoiu says : uninstall wifigo suite, BT and wifi drivers (everything relevant), download latest and install in order : 1) wifi, 2) BT, 3) AI suite (wifigo + wifi engine)
- restart router and try to connect
- after all that I finally got a connect

 

[drvenkman]

Just did exactly as redsnapper said and in that order. Still getting a generic can't connect error. Windows diagnostic says its a problem with the adapter or router. The error report is this :
Details about network adapter diagnosis:

Network adapter Wireless Network Connection driver information:

Description . . . . . . . . . . : Broadcom 802.11n Network Adapter
Manufacturer . . . . . . . . . : Broadcom
Provider . . . . . . . . . . . : Broadcom
Version . . . . . . . . . . . : 5.100.196.15
Inf File Name . . . . . . . . . : C:\Windows\INF\oem17.inf
Inf File Date . . . . . . . . . : 16 March 2013 10:16:52
Section Name . . . . . . . . . : BCM43XNMAS_NT61
Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4359&subsys_850c1043
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9



Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

Information for connection being diagnosed
Interface GUID: bdac2aa3-202e-4540-bbb4-def8b2b5ec3f
Interface name: Broadcom 802.11n Network Adapter
Interface type: Native WiFi
Profile: Discovery connection
SSID: SKY18365
SSID length: 8
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No

Connection incident diagnosed
Auto Configuration ID: 1
Connection ID: 1

Connection status summary
Connection started at: 2013-03-16 10:23:48-013
Profile match: Success
Pre-Association: Success
Association: Fail
Security and Authentication: Not started

List of visible access point(s): 8 item(s) total, 8 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
7C-4C-A5-1E-D2-25 Infra <unknown> -70 11 SKYD1533
00-1F-33-15-FD-E6 Infra g -65 1 SKY21317
00-1E-C7-F2-B3-01 Infra g -74 11 BTBusinessHub-325
00-04-ED-D6-D7-78 Infra <unknown> -75 3 d-.-b
00-25-69-89-47-BE Infra g -36 6 SKY18365
02-24-2C-9F-4F-2C Infra <unknown> -77 1 BTWiFi
02-24-2C-9F-4F-2D Infra <unknown> -78 1 BTWiFi-with-FON
00-24-2C-9F-4F-2B Infra <unknown> -77 1 BTHomeHub2-TJC2

Connection History

Information for Auto Configuration ID 2

List of visible networks: 8 item(s) total, 8 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 40 Yes SKYD1533
Infra g Yes 66 Yes SKY21317
Infra g Yes 32 Yes BTBusinessHub-325
Infra <unknown> Yes 30 Yes d-.-b
Infra g Yes 95 Yes SKY18365
Infra <unknown> No 26 Yes BTWiFi
Infra <unknown> No 24 Yes BTWiFi-with-FON
Infra <unknown> Yes 26 Yes BTHomeHub2-TJC2

List of preferred networks: 0 item(s)

Information for Auto Configuration ID 1

List of visible networks: 8 item(s) total, 8 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 40 Yes SKYD1533
Infra g Yes 66 Yes SKY21317
Infra <unknown> Yes 30 Yes BTHomeHub2-6RP5
Infra <unknown> No 34 Yes BTWiFi
Infra <unknown> No 30 Yes BTWiFi-with-FON
Infra g Yes 30 Yes BTBusinessHub-325
Infra <unknown> Yes 30 Yes d-.-b
Infra g Yes 95 Yes SKY18365

List of preferred networks: 0 item(s)

Information for Connection ID 1
Connection started at: 2013-03-16 10:23:48-013
Auto Configuration ID: 1
Profile: Discovery connection
SSID: SKY18365
SSID length: 8
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Fail 0x00038002
Association reason code: 0x00000002




Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
Initialize status: Success

Information for connection being diagnosed
Interface GUID: bdac2aa3-202e-4540-bbb4-def8b2b5ec3f
Interface name: Broadcom 802.11n Network Adapter
Interface type: Native WiFi
Profile: Discovery connection
SSID: SKY18365
SSID length: 8
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No

Result of diagnosis: Problem found
Issue referred to: RNWF MSM Helper Class

Root cause:
Windows could not connect to "SKY18365"
You can try to connect again.

Repair option:
Reset your wireless network adapter
This will disable and then enable the network adapter "Wireless Network Connection" on this computer.




Diagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Native WiFi MSM
Initialize status: Success

Information for connection being diagnosed
Interface GUID: bdac2aa3-202e-4540-bbb4-def8b2b5ec3f
Interface name: Broadcom 802.11n Network Adapter
Interface type: Native WiFi
Profile: Discovery connection
SSID: SKY18365
SSID length: 8
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No

Result of diagnosis: Problem found

Root cause:
Wireless association to "SKY18365" failed
A response was not received from the router or access point.

Detailed root cause:
Wireless association to this network failed. Windows did not receive any response from the wireless router or accesspoint.

Repair option:
Look for causes of low wireless signal quality
The signal is weak due to distance or interference.
Windows Help and Support can provide more information about this problem.