ASUS X99 Motherboard Goes Up in Smoke![10/2 update]

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UnderAttack

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Sep 5, 2014
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well, this is kinda surprise me
Intel X99 Motherboard Goes Up in Smoke For Reasons Unknown


For the x99 asus mb, one of the mosfets is burned during the XMP test, and I believed both CPU (i7-5960x) and mb (ASUS X99 Deluxe) are died for sure. (cost like $1500 in USD?)

This is happend durning the xmp test, so share this info for you guys.
(for the most of cases, if the mb burning at some other place, may not damage you cpu or gpu as well, but if the mosfet burning up, it may also damage your cpu, or all other components)

so, please noted: DO NOT Run the XMP test on the ASUS mb right now((ASUS X99 Deluxe),
I think most of you are already buy/planning to build a pc with x99 platform, should wait for the announce from ASUS, to see what's wrong with it. ( I believe ASUS may write a announcement with this burning issue, so just need to be wait), or get the x99 from gigabyte or msi as well.
 
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i remember reading about that. it was mostly his own fault. when you are water cooling your CPU and you have your system set up on a test bench in the open like he did, you have to put a fan over the VRMs. why? because there zero airflow to move the heat that builds up in that area. you need airflow to move heat away from the heatsinks cooling the VRMs. otherwise they over heat. this should be pretty obvious.

the reason i say it's *mostly* his fault and not completely is because board manufacturers should...
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just read this on the new egg review with Asus x99 deluxe motherboard

here is the link: http://www.newegg.com/Product/Product.aspx?Item=N82E16813132260&cm_re=x99_deluxe-_-13-132-260-_-Product

and I think this guy also burned his mb with the 5960x cpu
(wait, I think I get something, so asus x99 deluxe + intel 5960x cpu = burning!! *j/k)

"Pros: Amazing looking board with a ton of features. Excellent Newegg Premier customer service, thus the two eggs.

Cons: The system only lasted six days before failing. The board fried out taking the CPU (5960x) with it. (H100i cooler and temps in the mid 20s C). I purchased local two other boards and another CPU before giving up. Each board I brought home was defective. I couldn't believe that my favorite MB manufacturer had let me down...3 times. I have been building PCs for years and regularly build high end systems for others, so needless to say, I know what I'm doing. I really couldn't believe the quality (or lack there of) in these boards. I spent a few days reading multiple articles and posts online and found that I am by far not the only person having issues with these boards. I was so discouraged, I returned the boards, CPU, and memory and reverted back to my old system (4770k and ASUS Hero VI). I may try an X99 build again after the holidays, pending ASUS gets their issues resolved, although I'm extremely disgusted with the amount of time I list in this upgrade attempt, so I'm not sure ASUS will get any more of my money for a long time! I feel like they owe me a working motherboard after all the issues I had."

 
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quick update
asus did response the review on newegg (super fast)

look like, asus x99 deluxe do get some seriously problem, so they offer an advanced replacement options to the buyer.

Here is the copy of the response (Link)
"I do apologize that you encountered issues with the X99-Deluxe sir. We certainly take customer reviews seriously. We would definitely like to make it right so ASUS encourages users that we offer advanced replacement options(cross ship) on this model motherboard should issues arise. I would very much like to discuss your case with you in regards to the issues you've reported. If you could please provide me with more info and elaborate on the issues you've experienced, we would really appreciate your feedback. From your review, I understand that you returned all boards including the ones purchased locally correct? At your earliest convenience, please contact me through email, including your reference number within the subject line, and we can look into this case further. Please provide me with what troubleshooting steps you had tried as well as any RMA info you may have. Thank you!"

 
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Update 10/2
The MSI X99S SLI PLUS Is Working & Running Well On Linux
I think the issue with msi x99s sli plus problem has been solved
"“MSI has been helpful in this matter and I've since received a new MSI X99S SLI PLUS to confirm there's no fundamental issues with their board.”

now it the time wait for the ASUS!
Update 9/22/2014 - ASUS informed Legit Reviews that they will need 2-5 more days before releasing an official statement on the failure.
O1N27fa.png

 
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manual set up does not work for s**t. give up on that. use the asus AI suite to overclock your CPU automatically. it will tune the voltages for you and enble XMP timings BUT not the frequency. then, once the overclock is finished, go back into Asus AI suite and change the DRAM frequency ration. my RAM's XMP speed is 3000MHz and my BCLK frequency is 100, so I had to set the ratio to 30.

that seems to be working for me pretty well so far. the CPU reduces speed to to 1200MHz when i'm just browsing and reduces the entire system's power draw to 60W and all fans turn off. when i turn on something that actually requires power it kicks all cores up to 4.5GHz. when running at 4.5GHz the CPU alone eats like 80W and fans start spinning up. so the throttling is a welcome feature.
 
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Hi there

Is there any update on whether these boards are now ok? I am putting together a build and have an X99 Deluxe with a i7-5820K ready to go in it, but not the other components yet. Of course I havent powered it up yet, I bought it last week (10/10/14).

Are the new batches stated as ok, or are ASUS still hammering out the answer to the Legit reviews thing with Corsair?
 
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at this point, i don't think there is anything wrong with the design of the board that will fry all your stuff. looking at reviews on newegg, microcenter, etc, i only see ONE other person who THINKS he may have had the same issue, but he didn't test his CPU and there wasn't any smoke. one thing i noticed was that he was also using a Corsair AXi PSU. the other people are just whining about what they read on the internet and one moron apparently forgot to plug in the 8-pin axillary power and is getting the 00 Q Code. i think Corsair is the culprit in legitreviews' incident.

i don't know about you guys but pretty much everything i bought from Corsair in the last 2 years (11 out of 12 items) came defective. 4 sets of RAM, an SSD, obsidian 900D case that had a short in the front panel USB 3.0 ports and fried an MSI motherboard, 2 GOLD!!! rated PSUs, an H110 water cooler, and some other small junk. And i got Corsair RMA numbers to prove if you want 'em.

i could have bought a 3rd GTX 970 with the amount of money i spent shipping things back to corsair.

if you simply afraid of getting a DOA board (without burning your CPU or RAM) then you may as well avoid X99 completely. every brand has a huge failure rate with these boards because they try to stuff everything into them. dual NICs, wifi, fancy sound cards, a dozen fan headers, 30 extra USB ports and the kitchen sink. so something will probably go wrong at some point.
 
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[I've had two Gigabyte X99-UD4 boards fail, using Crucial RAM and a 100W Silverstone power supply.
I don't know if it has fried the CPU or not.
quotemsg=14389573,0,258287]


at this point, i don't think there is anything wrong with the design of the board that will fry all your stuff. looking at reviews on newegg, microcenter, etc, i only see ONE other person who THINKS he may have had the same issue, but he didn't test his CPU and there wasn't any smoke. one thing i noticed was that he was also using a Corsair AXi PSU. the other people are just whining about what they read on the internet and one moron apparently forgot to plug in the 8-pin axillary power and is getting the 00 Q Code. i think Corsair is the culprit in legitreviews' incident.

i don't know about you guys but pretty much everything i bought from Corsair in the last 2 years (11 out of 12 items) came defective. 4 sets of RAM, an SSD, obsidian 900D case that had a short in the front panel USB 3.0 ports and fried an MSI motherboard, 2 GOLD!!! rated PSUs, an H110 water cooler, and some other small junk. And i got Corsair RMA numbers to prove if you want 'em.

i could have bought a 3rd GTX 970 with the amount of money i spent shipping things back to corsair.

if you simply afraid of getting a DOA board (without burning your CPU or RAM) then you may as well avoid X99 completely. every brand has a huge failure rate with these boards because they try to stuff everything into them. dual NICs, wifi, fancy sound cards, a dozen fan headers, 30 extra USB ports and the kitchen sink. so something will probably go wrong at some point. [/quotemsg]

 
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Yeah.. quoted the wrong person because the quote tags were boogered up in your post. Sorry about that.

But the article clearly says:

"They went through the design from top to bottom and figured out that they did indeed need to balance start-up sequences as the loads weren’t even."

and that

"ASUS X99-Deluxe Motherboard owners should immediately update to UEFI 1004. (No other ASUS Intel X99 board is impacted since the ASUS X99 Deluxe had a unique VRM design and firmware setup)"

He does say that:

"Corsair AXi Power Supply Users Should Use OC Link Software to enable OCP on their PSU if it was made before March 15th, 2013."

But that still doesn't make any difference in the grand scheme of things. OCP just makes the PSU shut off if a safe current is exceeded. If a safe current is exceeded, you've already encountered a problem.

As for terroralpha:

"4 sets of RAM, an SSD, obsidian 900D case that had a short in the front panel USB 3.0 ports and fried an MSI motherboard, 2 GOLD!!! rated PSUs, an H110 water cooler, and some other small junk. And i got Corsair RMA numbers to prove if you want 'em."

I'd love to see them, but they probably swapped the stuff out no questions asked so we'll never know what was really dead of what you returned and why. I can only recommend that you not walk around on carpeted floors wearing footy pajamas while building PCs.
 
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Sadly I bought this board, and though I didn't get the exploding, I did get a board that decided to just toast its BIOS chip. Or at least, ASUS suggested I experiment with buying myself a new BIOS chip and do exploratory surgery on their non-functioning duffer. RMA'd, refund. Their customer service is positively dreadful as well (EU), and reason enough not to own an ASUS product. If you have a problem you cannot call them, and their email only service is rubbish. Maybe its better in the States, but in UK / EU I am not tempted to go back to them.
 
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Asus X99-A just died on me after having it for 2 weeks. Called ASUS support and they kept blaming PSU. They walked me through this process which was just painful. Made me take out everything to test all the parts. I already knew it wasnt the psu since first thing I did was put the psu into another computer and the other computer booted with no problem. They gave me a rma# but really did not like the experience with ASUS. Went to frys and returned it and got me a MSI X99s Gaming 7 board last night. I say Asus can be a good product if you dont get the defective board.. but I guess that goes for every manufacturer
 
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Why is your sig an Asus X99A?
 
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