Question Audio Issues: Logitech Speakers and Headset Not Working Properly

Koushick Talukdar

Distinguished
Oct 31, 2014
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18,645
Hello everyone,

I recently upgraded my PC setup, moving from a mini ITX system to a larger one due to the size of my new graphics card. Along with a new case, I also decided to switch to a different motherboard.

I chose to utilize a spare motherboard I had lying around, the ASROCK B550 Pro 4, which has seen previous use and worked flawlessly under my previous configuration.

After reinstalling Windows and installing the necessary motherboard drivers, including the latest audio driver (Realtek_Audio(v6.0.9468.1_Nahimic)) downloaded from the ASROCK website, I attempted to connect my Logitech z407 2.1 speakers to the motherboard using the provided AUX cable, plugging it into the audio output socket on the IO plate (the one with the green circle around it).

However, upon turning up the volume, all I hear is static and high-frequency garbled noise, regardless of trying other available sockets. Strangely, when I plug my Sennheiser headset into the audio plug on my Lian Li 216 case, which also uses an AUX connection, I encounter the same issue.

Interestingly, I can achieve audio output if I connect my Logitech z407 speakers directly to my PC via Bluetooth. However, I'm under the impression that the audio quality via AUX should be superior to Bluetooth. So it is not something I am particularly happy with as a permanent workaround.

Additionally, I primarily use a Fosi K5 Pro DAC for my headphones, connected to my PC via Type C USB at the back of the motherboard. Both this and the Logitech speakers issue seem to suggest that digital audio works fine, but there's a problem with analog connections.

To rule out any issues with the AUX cable or connection, I tested it with my Steam Deck, where it worked flawlessly.

Could this be a hardware problem, a software/driver issue, or something else entirely? I'd appreciate any insights or suggestions you might have!

**System Specs:**
- AMD Ryzen 5800X
- ASROCK B550 Pro 4
- ASUS TUF Radeon RX 7900XTX
- 16GB DDR4 RAM
- 2TB NVMe SSD
- Lian Li 216 ATX Case

**Audio Setup:**
- Logitech z407 2.1 Speakers
- Fosi Audio K5 Pro DAC

Thank you in advance for your help!
 

Lutfij

Titan
Moderator
BIOS version for your motherboard at this moment of time?

After reinstalling Windows and installing the necessary motherboard drivers, including the latest audio driver (Realtek_Audio(v6.0.9468.1_Nahimic)) downloaded from the ASROCK website, I attempted to connect my Logitech z407 2.1 speakers to the motherboard using the provided AUX cable, plugging it into the audio output socket on the IO plate (the one with the green circle around it).
Where did you source the installer for the OS from? Did you install all relevant drivers that are the latest version in an elevated command, i.e, Right click installer>Run as Administrator.
 

Koushick Talukdar

Distinguished
Oct 31, 2014
75
1
18,645
BIOS version for your motherboard at this moment of time?

After reinstalling Windows and installing the necessary motherboard drivers, including the latest audio driver (Realtek_Audio(v6.0.9468.1_Nahimic)) downloaded from the ASROCK website, I attempted to connect my Logitech z407 2.1 speakers to the motherboard using the provided AUX cable, plugging it into the audio output socket on the IO plate (the one with the green circle around it).
Where did you source the installer for the OS from? Did you install all relevant drivers that are the latest version in an elevated command, i.e, Right click installer>Run as Administrator.
It is B550P4_3.40. Downloaded https://www.asrock.com/mb/AMD/B550 Pro4/index.asp#BIOS dated 2024/1/22