[SOLVED] Audio keeps disconnecting randomly, can't reinstall realtek audio driver

devor110

Distinguished
Mar 11, 2016
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18,680
I'm on Windows 10 version 20H2 with a Realtek integrated audio chip on my Gigabyte Z170 HD3P.
I had an automatic OS update a few days ago which enabled Windows Sonic, maxed my audio and more importantly introduced this issue where all sound playback stops for a few seconds preceeded by a noise similar to when I unplug my headphone jack.
The fix I attempted for this was to reinstall my audio driver, but that keeps running into an issue. The Realtek Installer wizard prompts me to have the previous driver uninstalled, then have my pc restarted, then it will continue the installation process. So far every time I restarted my pc after it supposedly uninstalled it tried to uninstall the driver again and asked to restart the pc again, looping endlessly. Somehow I still have an audio driver installed currently, but the sound cutting off at times issue still remains.
What can I do to fix this?
 
Solution
Other sites to check:

https://www.intel.com/content/www/u...or-the-11th-generation-intel-nuc11phki7c.html

https://support.lenovo.com/us/en/do...r-for-windows-10-64-bit-thinkbook-plus-g2-itg

Realtek Audio Driver for Windows 10/11 64 bit free download | Device Drivers (oemdrivers.com)

I found a number of other links but they did not appear to have any association with Realtek.

The manufacturer websites are worth a look.

Check Device Manager to learn what drivers are currently installed.

Post accordingly.

You may need to install an older version but if it works and the...

devor110

Distinguished
Mar 11, 2016
154
0
18,680
Use Device Manager to disable and uninstall the audio drivers.

Then manually download the applicable drivers (no third party tools or utilities) yourself.

Reinstall and reconfigure. No wizards.
I even went on gigabyte's own site for my mobo to download an audio driver from there, but its the same installer with the same issue.
 

Ralston18

Titan
Moderator
Other sites to check:

https://www.intel.com/content/www/u...or-the-11th-generation-intel-nuc11phki7c.html

https://support.lenovo.com/us/en/do...r-for-windows-10-64-bit-thinkbook-plus-g2-itg

Realtek Audio Driver for Windows 10/11 64 bit free download | Device Drivers (oemdrivers.com)

I found a number of other links but they did not appear to have any association with Realtek.

The manufacturer websites are worth a look.

Check Device Manager to learn what drivers are currently installed.

Post accordingly.

You may need to install an older version but if it works and the system is stable then use the older version.
 
Solution

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