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Archived from groups: alt.comp.hardware.pc-homebuilt (More info?)
I recently placed a order with ZipZoomFly. I will likely be my last.
I've come to the conclusion that they are just a lousy, amaturish, and
dishonest operation.
The specifics:
On Friday 8/20, I order an MSI K8N Neo2, an AMD Athlon64 3500+, and a
WD 71 GB Raptor hard disk. All item showed as available. When
ordered, the order was accepted.
Even though they were promising free two day shipping, which I
accepted (after explicitly changing the selection in the from from
next day to two day), the on-line invoice showed that I picked next
day air, with a substantial shipping charge. It took a phone call,
email, and three days (over a weekend) to straighten this out.
At that point everthing looked good. Check the status this morning,
everything showed as shipped. Then, tonight I check my email. NOW
the tell me the CPU is on back order. They couldn't have figured the
out a few days ago and given me the chance to cancel the order?
Oh, and they are strictly a 9-5 M-F operation. If you need customer
support outside of business hours, your SOL. No toll free customer
service # either.
On contrast. The other major part of my order (DVD/CD drives,
software, accessories) went to Newegg. They shipped out Saturday.
With ZZF nothing happened over the weekend.
Also, as far as customer service, I returned a power supply recently
to Tiger Direct. I got the RMA from a live person at 1AM.
ZZF is amateurish and sleazy.
I recently placed a order with ZipZoomFly. I will likely be my last.
I've come to the conclusion that they are just a lousy, amaturish, and
dishonest operation.
The specifics:
On Friday 8/20, I order an MSI K8N Neo2, an AMD Athlon64 3500+, and a
WD 71 GB Raptor hard disk. All item showed as available. When
ordered, the order was accepted.
Even though they were promising free two day shipping, which I
accepted (after explicitly changing the selection in the from from
next day to two day), the on-line invoice showed that I picked next
day air, with a substantial shipping charge. It took a phone call,
email, and three days (over a weekend) to straighten this out.
At that point everthing looked good. Check the status this morning,
everything showed as shipped. Then, tonight I check my email. NOW
the tell me the CPU is on back order. They couldn't have figured the
out a few days ago and given me the chance to cancel the order?
Oh, and they are strictly a 9-5 M-F operation. If you need customer
support outside of business hours, your SOL. No toll free customer
service # either.
On contrast. The other major part of my order (DVD/CD drives,
software, accessories) went to Newegg. They shipped out Saturday.
With ZZF nothing happened over the weekend.
Also, as far as customer service, I returned a power supply recently
to Tiger Direct. I got the RMA from a live person at 1AM.
ZZF is amateurish and sleazy.