BENQ XL2411 Not running on more than 65 hertz

[celapa123]

Hi Guys. I have purcahsed a Benq Xl2411 and i am trying to connect it to my Laptop - MSI GE62VR - 6RF that has a 1060 GTX and i am runnin win 10 64bit. I have tried to connect it with the cable that came with the monitor for which i bought a display port and i could not get 120 hertz on 1920X1080. I bought a DVI Dual link - hdmi cable and still doesnt work. Every time I try to customize a resolution i get a NO Signal message on the monitor.

I was able to get from 60 to 65 but on 70 i get no signal with both cables ( display port and DVI-HDmi). Also , i could get 120 hertz in 1920X1080 interlaced not progressive and i get a message "Please use the right cable".

1024X768 works with 120 hz.

I even tried with a 2.0 Hdmi cable and doesnt work as well. I also tried with CRU and as well id doesnt work. It doesnt show me the created resolution when i go change the monitor hertz in Windows.

I dont know what to do from this point and really getting frustrated taking into consideration the performance of the laptop and monitor.

 

[MystoPigz]

Did you try going to "Display Adapter Properties" in Windows? Just go to "Display Settings," then "Advanced Settings," then "Display Adapter Properties."

-MystoPigz

 

[celapa123]

Of course i did...this is where i go to change the hz ..under monitor tab...every time after creating a resolution with CRU i reset the pc and go there but the resolution doesnt show up or if it shows i will get the No Signal message.