Question best customer service?

Aug 9, 2024
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I've seen a couple YT videos saying how bad Asus customer service is, but I've been using Asus mobo's for 19 years with no issues, customer service is like most not so great, they have a set trouble shoot list they follow that most times doesn't help, however thanks to the internet trouble shoot issues are resolved by others, thank the Lord. Is there a mobo manufacturer that offer good customer service and ease of RMA if needed?
 

USAFRet

Titan
Moderator
I've seen a couple YT videos saying how bad Asus customer service is, but I've been using Asus mobo's for 19 years with no issues, customer service is like most not so great, they have a set trouble shoot list they follow that most times doesn't help, however thanks to the internet trouble shoot issues are resolved by others, thank the Lord. Is there a mobo manufacturer that offer good customer service and ease of RMA if needed?
The problem with asking a question like this in here is that you'll not get the depth of experience needed to form a real response.

You'd need someone with 100's of devices, across many manufacturers.

As it is, you'll get:
"I had a FooBar, and it died! FooBar sux!"

Next person will come in with:
"I've had 2x FooBar, with nary a problem"