Yesthey do as long as you do not damage the pcb or the serial number sticker.
EVGA is recognized through customer loyalty and the highest levels in customer satisfaction. We continuously work to make sure that each purchase results in a customer for life! This is part of the EVGA Difference - known for offering value and performance, as well as top notch customer service.
In keeping with our valued ideology, we are pleased to offer our customers the EVGA Limited Lifetime Warranty Program.
Products registered within 30 days of purchase will also be eligible for our EVGA Advanced RMA (EAR) Program. For details on the advanced RMA program please visit http://www.evga.com/ear/
Please Note: As EVGA strives to honor the best limited lifetime warranty in the business we have made, and will continue to make, policy changes. Make sure you read this document carefully and check back for updates.
For our retail Graphics Card and Mainboard products that carry a limited lifetime warranty and were purchased on or after June 22, 2005, EVGA will provide a limited lifetime warranty to the original purchaser of each retail product and that the product will not suffer, in material or workmanship, from any defect that adversely affects the performance of the product. This limited lifetime warranty is valid for the life of the retail product, so long as the original purchaser owns the product, based upon the following conditions:
* All EVGA Products purchased ON or AFTER November 1, 2006 MUST be registered within 30 days from ORIGINAL DATE OF PURCHASE to receive our limited lifetime warranty. (All products not registered within 30 days will ONLY receive a 1 year limited warranty.)
* Removal and or Defacing of Serial/Part number sticker(s) on ANY EVGA products WILL void ALL warranties.
* ALL Defective products sent in for RMA replacement MUST INCLUDE A COPY OF THE ORIGINAL INVOICE / RECEIPT. (Products NOT including invoice/receipt will be returned to the customer at customer's expense.)
* Products sent in for RMA will be repaired or replaced with a product of equal or greater performance.
* Products purchased second hand or from an auction site do not carry any warranty.
* EVGA does not offer refund on products not purchased directly from EVGA*. Refund claims would need to be processed through the vendor that sold the product, congruent to their return policy.
* [EVGA offers product refund only on products purchased directly through EVGA within 30 days of purchase.]
* There is no physical damage to the PCB, GPU/chipset, or components that are caused by: Damage due to improper installation, damage during modification of any kind, damage during any type of aftermarket cooling installation, and water damage of any kind.
* The product is returned to EVGA in the original factory configuration and condition. All aftermarket modification must be reversed before sending in the product for replacement.
* EVGA reserves the right to claim for shipping fees along with a service charge* from the customer for any incomplete or modified product that is returned and requires repair or replacement, or when the customer is not entitled to any coverage under this limited lifetime warranty.
* The EVGA limited lifetime warranty is only eligible for products purchased in North America.
* The EVGA limited lifetime warranty is only eligible for part numbers ending in: -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX.
* EVGA does not ship replacements to PO Box addresses.
* EVGA will cover all return shipping back to our US and Canadian customers for the RMA replacement with free ground shipping through UPS in the United States and free FedEx Ground shipping to Canadian Customers.*
* Customers located at military addresses (APO, etc) addresses, or outside the United States or Canada, will be responsible for return shipping.*
*Shipments being sent outside of the United States are sent through FedEx as Standard shipping. All RMA replacements to countries outside the United States will state Warranty Replacement on the package to assist in avoiding any Brokerage Fees through customs. EVGA is NOT responsible for any fees charged by the destination countries government body or brokers due to brokerage fees.
Shipments to military addresses will be shipped using the United States Postal Service.
EVGA reserves the right to claim for shipping fees along with a service charge* from the customer for any incomplete or modified product that is returned and requires repair or replacement, or when the customer is not entitled to any coverage under this limited lifetime warranty.
Please feel free to call us first for any needed support at (888) 880-EVGA (3842) 24 hours a day, 7 days a week.
We stand behind the products we sell, for their value, quality, and reliability.
Don't forget - EVGA offers the VGA Industry exclusive Step-Up Program.
* EVGA reserves the right to change this policy without advance notice. Service charge is variable based upon the actual material cost to replace missing or modified parts back to their original factory condition.