Question Bios says Physical Memory 4 GB but windows says 6 GB ( 3.2 GB USABLE)

Feb 17, 2020
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Can you please tell me what is the possible cause of this problem. My bios can detect my 2 ram stick but it shows only 4 GB ram instead of 6 GB ram . In windows it shows 6 gb ram ( 32 gb usable ) . It just happened when I reformat and install windows 10.

MOBO : MS-7721 a58m-e33
CPU: AMD A8-6600K APU
RAM: 2 GB kingston 4 GB APOTOP

and also when I put only installed my new 4 GB ram kingston together with the OLD 4 gb ram stick APOTOP my monitor says no signal even I already reset bios and try it one by one ... But if I put back the 2 OLD ram stick together, my monitor will work fine. Can you help me please? ;( I'm really trying hard to find a solution . PLEASE HELP ME :D
 

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