Still happening on Surface 2 devices. I gave one to a relative for Xmas. Now she can't get past the bitlocker prompt on start up.
Bitlocker must be a default option on these tablets as she just OK'd through the setup screens.
The unfortunate part here is the Hotmail account she used to sign in to this tablet has a secondary mail account that is no longer active. In order to get the bitlocker code, you need access to the secondary account (even though you can login to the primary).
Woopsies Microsoft?! No wonder people aren't catching the Surface wave! When simply logging into a device is a support call, your device is not going to gain in popularity.