Question Black screen 3080 crash

Apr 19, 2021
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I built my new PC in March 21, the specs are as follows:

AMD Ryzen 7 5800X 3.8 GHz 8-Core Processor cooled by:

MSI MAG CORE LIQUID 240R 78.73 CFM Liquid CPU Cooler

MSI MAG X570 TOMAHAWK WIFI ATX AM4 Motherboard

Kingston HyperX Fury RGB 16 GB (2 x 8 GB) DDR4-3600 CL17 Memory

Samsung 980 Pro 1 TB M.2-2280 NVME Solid State Drive

NVIDIA GeForce RTX 3080 10 GB Founders Edition Video Card

Corsair iCUE 4000X RGB ATX Mid Tower Case

Corsair RM (2019) 750 W 80+ Gold Certified Fully Modular ATX Power Supply

When I first built the PC I had issues with Kernel power 41. I Solved this by downgrading the Bios from 1.5 to 1.4 and I had no further issues (so I thought)

I now seem to be getting "black" screens of death. - multiple games. randomly (can be 2hours or 2 weeks apart) my sound cuts out, and the screens go partially black - you can still see small outlines of parts of the game, its not fully black, this is non recoverable. my only option is to hard restart the PC. - I have photos of this: please see link here: Image (hope this is an appropriate upload way)

this has happened on both Subnautica Below Zero and Warzone.

I'm only running at 1080p 144hz - so not exactly punishing for this CPU/GPU Combo (what and why this resolution is another story all together - its temporary)

I've run various different stress tests to try recreate this. Including:

Valley benchmark for 1hour

Aida64 for 1hour

prime95 1hour

OCCT on CPU, VRAM, 3D and Power Supply - 30mins each.

I never get any issues with any of these tests, except the CPU almost reaching 90 degrees


Nvidia want to me run the games on "debug" mode to see if the problem persists to identify if this is a "clock rate" issue

I don't believe anything is overheating. my GPU never gets over 72, and the CPU, rarely over 70 during gaming.

does anyone have any suggestions about identifying what the cause of this issue is?

Next steps are running debug mode as per nvidia advice
Swap out 3080 into my brothers pc and see if he had the issues. And run mine on his 1080 to see if I get it.
Then start replacing other parts. Ram first. Then cpu. (Luckily my bro has pretty much the same pc)
 
I built my new PC in March 21, the specs are as follows:

AMD Ryzen 7 5800X 3.8 GHz 8-Core Processor cooled by:

MSI MAG CORE LIQUID 240R 78.73 CFM Liquid CPU Cooler

MSI MAG X570 TOMAHAWK WIFI ATX AM4 Motherboard

Kingston HyperX Fury RGB 16 GB (2 x 8 GB) DDR4-3600 CL17 Memory

Samsung 980 Pro 1 TB M.2-2280 NVME Solid State Drive

NVIDIA GeForce RTX 3080 10 GB Founders Edition Video Card

Corsair iCUE 4000X RGB ATX Mid Tower Case

Corsair RM (2019) 750 W 80+ Gold Certified Fully Modular ATX Power Supply

When I first built the PC I had issues with Kernel power 41. I Solved this by downgrading the Bios from 1.5 to 1.4 and I had no further issues (so I thought)

I now seem to be getting "black" screens of death. - multiple games. randomly (can be 2hours or 2 weeks apart) my sound cuts out, and the screens go partially black - you can still see small outlines of parts of the game, its not fully black, this is non recoverable. my only option is to hard restart the PC. - I have photos of this: please see link here: Image (hope this is an appropriate upload way)

this has happened on both Subnautica Below Zero and Warzone.

I'm only running at 1080p 144hz - so not exactly punishing for this CPU/GPU Combo (what and why this resolution is another story all together - its temporary)

I've run various different stress tests to try recreate this. Including:

Valley benchmark for 1hour

Aida64 for 1hour

prime95 1hour

OCCT on CPU, VRAM, 3D and Power Supply - 30mins each.

I never get any issues with any of these tests, except the CPU almost reaching 90 degrees


Nvidia want to me run the games on "debug" mode to see if the problem persists to identify if this is a "clock rate" issue

I don't believe anything is overheating. my GPU never gets over 72, and the CPU, rarely over 70 during gaming.

does anyone have any suggestions about identifying what the cause of this issue is?

Next steps are running debug mode as per nvidia advice
Swap out 3080 into my brothers pc and see if he had the issues. And run mine on his 1080 to see if I get it.
Then start replacing other parts. Ram first. Then cpu. (Luckily my bro has pretty much the same pc)
You shouldn't be hitting those temps with that cooler. Make sure the pump is properly attached to CPU and is set to 100% DC in BIOS.
 
Apr 19, 2021
5
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10
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You shouldn't be hitting those temps with that cooler. Make sure the pump is properly attached to CPU and is set to 100% DC in BIOS.
I've already repasted and resat the cooler. As far as I can tell its placed accurately. There is no wiggle. Its flat and snug etc. Maybe too tight? I tightened till couldn't screw anymore but didnt push past any resistance.
I've got the aio mounted on the case top as a exit rather than front mounted in take. Done lots of reading and came to the conclusion my temps are pretty normal for a 5800x. It jumps around pretty eractically though.

Either way sub 70 degrees when gaming wouldn't cause this issue would it. High temps are only during aida64 prolonged tests


Also what is 100% DC? Everything is set to default.
 
Apr 19, 2021
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My Pump is set to 100% DC - looks like its getting 3500+RPM, think that's lower than the advertised 4200, but I cant seem to get it to go any faster.

I've been on 6hours of gaming now (well PC running games without me here mostly) and CPU temp/GPU temps are as follows
Link to OCCT recorded temps
 
Apr 19, 2021
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Interestingly I've updated to thr latest bios and run aida64 ans temperature hasnt gone above 70degrees C now

Let's see if that fixed these issues
 

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