[SOLVED] Black Screen then Restart.

[jcdomingo]

There are 2 occasions where I encountered it.

1. While playing games particularly Shadow of War
2. While browsing using firefox

The screen just went black then rebooted.
I didn't encounter BSOD
The PC didn't really sound like in booting process like turning on
Its the way it is, it just went black then reboot.

 

[PC Tailor]

Ah I did not know you had mixed RAM modules - counterfeit or not, this can cause a major problem, and can even only crop its head at a later date. Mixed RAM modules are not guaranteed compatibility.

So counterfeit or not, it could well be the source of the problem, it's just a manner of gradually eliminating the probabilities. Have you completed all the steps as stated previously?

And apologies, I missed the MSI AB comment - yes, MSI AB as well as any other overclocking software is renowned for causing BSOD. HWInfo is better for general monitoring.

 

[jcdomingo]

What do you mean I had mixed RAM modules? I'm a newbie when it comes to this. The only ballpark I knew was as long as theyre the same in memory, mhz it's fine. Was able to make them work till now.

So for today, I decided to only use 1 8gb ram which is the legit one. Never experienced any BSOD
I also updated my graphics driver to the latest version didn't give me issues as well.

I already ordered a replacement which the exact same order I did for the legit one just to make sure.
Not going to continue using the counterfeit anyways.

Completed all the steps

So what now? What are the actions still needed?

 

[PC Tailor]

RAM modules are only guaranteed in the form sold (from the same pack). So it's a 50/50 gamble whether a new set of modules will work with the old.

This is because the manufacturing of the modules changes frequently, making them the same make/model/timings is irrelevant. That is just a way to try and minimise potential conflict, but not eliminate it.

If you have completed everything, then it's a case of waiting like before to see if the issue repeats my friend

No point scatter gunning trying to fix the problem otherwise we won't know what caused it, and might end up doing more than is needed.

 

[jcdomingo]

So it's a good practice to always buy a set of rams instead of separately. Lesson learned.
How did you determine that its was a mixed RAM? Should it be identical in anyway like it's descriptions? I also noticed that theyre different in some aspects.

I also red some articles that even a faulty RAM can pass a memtest, problems will only occur in ciucumstances with high temps and heavyloads. No wonder everytime I play especially the high graphical games, everytime problem occurs compared to only browsing and some other lite stuff.

Honestly I don't know why but I'm enjoying solving this kind of stuff.

 

[PC Tailor]

How did you determine that its was a mixed RAM?

Any modules not from the same physical pack are mixed. If I buy a corsair vengeance of 8gb and then another pack 2 seconds later, so I have 2x8gb but each module came from a different pack, these are mixed. You stated you bought them separately.

Not saying it never works, it's just a 50/50 gamble. Best practice is to buy a full pack each time. Just avoids any potential headache.

also red some articles that even a faulty RAM can pass a memtest

Absolutely, I see this often. Just the mass majority of cases, memtest will find a fault first.

 

[jcdomingo]

I think it's safe to say now that the RAM was really the problem in my case.
Probably this was the longest time that I was able to use my PC smoothly without the worry for errors after removing the counterfeit RAM.

Done some stress testing, was able to play games even longer than usual.

Thank you for helping me and I'm sorry to be bother with your precious time.
Just by this problem, I learned a lot of things like how to properly diagnose BSOD's, diagnose RAMS with memtesting and some good practice especially in buying/using multiple RAM.

Again, thank you for the help. The whole tech industry need you
Keep doing Godly work!!!