Question Black Screen when using 144hz

Jan 8, 2023
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I own an ASUS TUF Gaming VG279Q1A 27" 165Hz Gaming Monitor (Supports 144Hz). I've been using it for ten months, and it's been flawless. I couldn't change the Hz to 144hz at the time because half of the screen would go black as if it were broken. So I changed it to 120hz, and it worked fine, and it started having the same problem, so I changed it to 60hz until almost the entire screen went black, and now I can't use it. I tried the best HDMI display port, but it did not work. Please help me, Thank you!
 
This, actually, isn't true.

There are lemons even among the best, and just because you got a lemon, doesn't mean every other item is bad as well.

It's like, have you ever had a bad pizza? And if you had, do you now think that ALL pizzas are bad? I don't think so.

What are you talking about ?
 
RMA your monitor since what you're experiencing isn't normal and are signs of dying monitor.

What does RMA mean? And can I fix it? Also, How long do monitors last? I searched on Google and got this. "On average, a computer monitor will last anywhere from 30,000 to 60,000 hours. This translates to anywhere from 10 to 20 years of use, assuming it is being accessed around eight hours per day."
 
What does RMA mean? And can I fix it? Also, How long do monitors last? I searched on Google and got this. "On average, a computer monitor will last anywhere from 30,000 to 60,000 hours. This translates to anywhere from 10 to 20 years of use, assuming it is being accessed around eight hours per day."
This would not be something you can fix. The suggestion is to return it under warranty. Any product can have a fault from new so how long the average monitor lasts does not apply if your monitor has a fault from new.
 
What does RMA mean?

RMA = A return merchandise authorization, which is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period.

I searched on Google and got this. "On average, a computer monitor will last anywhere from 30,000 to 60,000 hours. This translates to anywhere from 10 to 20 years of use, assuming it is being accessed around eight hours per day."

This is very rough guideline and is usually measured in ideal conditions (e.g in a sterile white room, with very precise temperature, humidity and air pressure controls).
Your home is nowhere near ideal.

Also, How long do monitors last?

That depends on several factors:
  • Build quality of the monitor (e.g cheap monitor vs expensive monitor)
  • Manufacturing defects
  • Usage amount
  • Age
  • Neglect
  • Room temperature
  • Room humidity
  • Electricity quality
and some more.

Thing is, IF all monitors would last 10-20 years (30.000-60.000 hours), there would be 0 need to include any warranty with the monitors. But since it isn't true, we have warranty with monitors. So when in the first 2 years your monitor develops a fault, you can get it replaced cost free. (Most warranty periods are 2 years, at least in EU.)

And can I fix it?

Older monitors, namely CRT, were simply made and were able to be repaired as well, if you had some know-how on how to do it.
Newer (current) LCD and LED monitors are so complex, that only repair is component replacement and even then, disassembly, getting the right parts and soldering is needed. Overall, today's electronics aren't cost effective to be repaired. It is cheaper to buy new hardware, than fixing old one. It also saves a lot of time and effort.

So, if your answer to any of the following is "no", then you can not repair your monitor:
  1. Do you know how to disassemble your monitor, without breaking anything in the process?
  2. Do you have know-how to identify broken parts?
  3. Do you have source where to buy correct spare parts?
  4. Do you know how to solder and do you have soldering equipment?
 
Older monitors, namely CRT, were simply made and were able to be repaired as well, if you had some know-how on how to do it.
Newer (current) LCD and LED monitors are so complex, that only repair is component replacement and even then, disassembly, getting the right parts and soldering is needed. Overall, today's electronics aren't cost effective to be repaired. It is cheaper to buy new hardware, than fixing old one. It also saves a lot of time and effort.

So, if your answer to any of the following is "no", then you can not repair your monitor:
  1. Do you know how to disassemble your monitor, without breaking anything in the process?
  2. Do you have know-how to identify broken parts?
  3. Do you have source where to buy correct spare parts?
  4. Do you know how to solder and do you have soldering equipment?
For TVs and monitors, there are 3 or 4 general parts to them (besides the case/bezel and stand). The screen, mainboard, powersupply and lighting system. Typical mainboards are about $50~300. In a sense, they are simpler because there are so few parts. So in the old days, TV repairmen would do component-level repairs. Few people can do that nowadays... many of them retired or died out. The days of CRTs, VCRs and even DVD players are gone. So when it comes to TV repair, they send a guy out to swap out a system board or power supply. Pretty much anything else means replacing the TV. It can be done about 20~40 minutes on-site. Its also why most TV repair shops have gone out of business.