Question Black screen with loading cursor

[Angelxheal]

So my roommates pc has a black screen with a loading cursor on start up after bios screen. I've looked up all the common ways to fix it and nothing works. We have no idea how it started because we were both playing yesterday just fine. Today she tried and the black screen came. Ctrl+alt+del does not work. Only windows+p work but that's just for display. I've tried starting in safe mode and low resolution still get the black screen. I've tried doing a reset of windows to reinstall and that fails as well. I've had windows scan and that says it failed to make any changes. I've also tried scanning through cmd and it failed to make changes as well. I'm at a lost on what to do to fix it.

Cpu: Intel i7-9700f
Ram: DDR4-2666 8GB 2x
GPU: 2060 super

It's a ibuypower pc.prebuilt. tracer MR BB970

 

[Asiyumm]

I'm having the same issue nothing has been working but I thing it might be because I haven't updated drivers?