Blizzard Explains Diablo 3 72-Hour Lockdown

[lionell]

No fkin way i am gonna buy from blizzard again. playing single player diablo with always online req = bad fkin idea ever.

 

[neiroatopelcc]

They finally made the game somewhat stable, and now people can't even play! I even was forced to change my battle.net password just because I'd been playing from 3 countries ..... I bloody travel .... it's natural ...
piece of beep company

 

[msgun98]

What I don't get is, since this is to stop credit card fraud and gold farmers, why not just put ALL the restrictions you already have on trading, AH and game making but get rid of the level 13 cap and act 1 cap. It seems this would solve most of the complaints so people can at least still play the game.

 

[DRosencraft]

[citation][nom]sykozis[/nom]The ignorance here is astonishing....How is Blizzard trying to protect it's players, such a bad thing?For those that don't know....it can take up to 72 hours for a credit transaction to process. Be glad Blizzard isn't making people wait until the transaction clears before allowing them to download the game.Fraud hurts EVERYONE considerably more than a 72hr waiting period ever will....too bad you idiots are too ignorant to understand that.[/citation]

Sadly, Blizzard started a problem with its always online format, as well as all the other things about D3 that annoy people about it. As a result, people overact to every little thing, turning off their brains and delving into outright bashing of everyone and everything. Fraud investigations can take a lot longer than three days, and identity theft investigations can take months or years to complete. Yes, the 72-hour wait is an inconvenience, but sykozis is right, it's a heck of a lot better to do that than try to clean up the giant mess afterwards.

 

[Guest]

Torchlight 2 and Guild Wars 2...that is all.

 

[bluestar2k11]

[citation][nom]demarest[/nom]@bluestar: YOU'RE kind of failing when 3rd grade English stumps you while YOU'RE trying to insult another human being.[/citation]

Hun, it's just a word, nothing to really complain over.
Now if you read my ex-husbands writing 😛

Anyway, I'm not complaining about a human being, I'm complaining about a corporation's (Are they even human these days?) pathetic policy which harms the buyer in an ineffective manner. We're not talking about a company that handles high value sales like Samsung or newegg, we're talking about a company that sells a game for 60$, not exactly something to go hurting customers over, banks and CC companies have fraud divisions within them, they'll handle problems like this.

I just think it's absurd. Not that Blizzard has made a game that interests me in the last 10yrs, but its still sad to see such actions put forth, not just in a manner like this, but also regarding the game, I've not heard many good things about them lately.

 

[husker]

[citation][nom]sykozis[/nom]The ignorance here is astonishing....How is Blizzard trying to protect it's players, such a bad thing?For those that don't know....it can take up to 72 hours for a credit transaction to process. Be glad Blizzard isn't making people wait until the transaction clears before allowing them to download the game.Fraud hurts EVERYONE considerably more than a 72hr waiting period ever will....too bad you idiots are too ignorant to understand that.[/citation]
In what way does this protect the consumer? The credit card was still stolen and used. Whether or not the person who stole the credit card plays the game is irrelevant to the crime. Will Blizzard's cooperation with the authorities be any different based on the current character level? Will Blizzard refuse to refund money to the customer one it is shown that a FRAUD and a CRIME were committed? Since it is a digital distribution of software, no actual physical assets would even be lost by Blizzard, so it is astounding they would cause every single legitimate customer to suffer for virtually no gain.

 

[tinmann]

It's like they are testing the extreme boundaries of failure. Like, Let's take this fail where no fail has gone before.

 

[kinggremlin]

[citation][nom]husker[/nom]In what way does this protect the consumer? The credit card was still stolen and used. Whether or not the person who stole the credit card plays the game is irrelevant to the crime. Will Blizzard's cooperation with the authorities be any different based on the current character level? Will Blizzard refuse to refund money to the customer one it is shown that a FRAUD and a CRIME were committed? Since it is a digital distribution of software, no actual physical assets would even be lost by Blizzard, so it is astounding they would cause every single legitimate customer to suffer for virtually no gain.[/citation]

Is this really that had for you to understand? Why would someone try to buy Diablo 3 with a stolen credit card if they know Blizzard won't give access to the whole game until the card is verified? Even if they do use the card, once it is determined to be stolen, most credit card companies will automatically deactivate the card even before the owner of it is aware it was stolen which prevents any further fraudulant charges.

What on earth is wrong with you people claiming this done out of greed? What!? Blizzard doesn't make a damn penny off of doing this. What are they monetarily gaining from this? It's pretty much guaranteed this is costing them money. So Blizzard is spending money and losing potential sales in the process of trying to protect consumers from having their stolen credit card used because they are greedy? I can't comprehend what level of stupidity is necessary to come up with that line of thinking.

 

[kinggremlin]

Additionally, it is of no surprise that most of you complaining didn't bother to read the whole article, before going off on your unintelligible rants.

"While most payments are approved and restrictions are lifted within a day, in some cases it can take up to 72 hours to complete this process."

If having to wait up to a day, typically, to play all the way through a game is such a crime againt humanity to some of you people, you really need to get of your parents basement and go outside once in a while to see what real problems there are in this world.

 

[MrMakapuu]

For all the hacking and gold farming that goes on, you guys sure cry and bitch a lot... I’m with blizzard on this one, try playing COD or BF3 where Activision & EA blatantly do nothing about hackers after the fact... They're damned if they do and damned if they don't. But then again all these games are just rehashed un inventive money wagons... For retards like you and me... :-/

 

[bigdragon]

Thanks for treating all your digital customers like pirates and fraudsters, Blizzard. This type of restriction snares way more legitimate customers than it does illegitimate customers. Policies like this 72 hour lockdown make it easy for me to avoid Blizzard games. The always-on DRM was bad enough. Piling on top of that is sickening.

I don't care about excuses or apologies or any of that stuff. A 72 hour waiting period for new customers is unacceptable. No deal. Find some other way to secure your systems. Some of us just want to play games and not have to deal with the ridiculous microtransaction, auction house, DLC, and other crap that's tacked on to generate more money. Get it through your thick skulls, Blizzard -- someone is always going to pirate your game.

 

[kenny406]

Fun Fact: Blizzard is still owned by the same company it always has been: Vivendi. Vivendi merged with Activision & changed the name of it's gaming division to "Activision-Blizzard" but Vivendi still has a controlling interest (52%) of the company, JUST AS IT ALWAYS HAS!

In other words, it's dumb to blame all this on "Activision." Vivendi is one of the largest media conglomerates in the world. It's MUCH larger than EA or Activision could ever hope to be.

 

[kenny406]

[citation][nom]kenny406[/nom]Fun Fact: Blizzard is still owned by the same company it always has been: Vivendi. Vivendi merged with Activision & changed the name of it's gaming division to "Activision-Blizzard" but Vivendi still has a controlling interest (52%) of the company, JUST AS IT ALWAYS HAS! In other words, it's dumb to blame all this on "Activision." Vivendi is one of the largest media conglomerates in the world. It's MUCH larger than EA or Activision could ever hope to be.[/citation]

clicked before adding:
Vivendi's games divsion, outside of Blizzard, was pretty much fail before they merged with Activision. Their "big boys" were Blizzard & Sierra...and Sierra has long been kind of a failyure, since the late 90s imho, outside of some cool games like FEAR. They changed the name of the games division a bunch of times from the late 90s til 2007 when they merged. But yea, to blame "Activision" for all this is kinda dumb when the parent company has been the same one since the mid-90s.

http://en.wikipedia.org/wiki/Vivendi_Games

 

[wildkitten]

[citation][nom]kenny406[/nom]Fun Fact: Blizzard is still owned by the same company it always has been: Vivendi. Vivendi merged with Activision & changed the name of it's gaming division to "Activision-Blizzard" but Vivendi still has a controlling interest (52%) of the company, JUST AS IT ALWAYS HAS! In other words, it's dumb to blame all this on "Activision." Vivendi is one of the largest media conglomerates in the world. It's MUCH larger than EA or Activision could ever hope to be.[/citation]
Real Fun Fact: Vivendi bought Activision from Bobby Kotick. Vivendi did NOT merge with Activision. Vivendi merged Activision with Blizzard creating a new holding and publishing company and kept Activision and Blizzard as separate companies. Vivendi made Blizzard a wholly owned subsidiary of Activision Blizzard. Vivendi then placed Bobby Kotick, pretty much the most despised person in gaming, as CEO over Activision Blizzard. Bobby Kotick is indeed the boss of Blizzard, since he is the CEO of the company that owns Blizzard.

This is why people, while erroneously, say Activision has ruined Blizzard. While that may indeed may not be true, it is fact that the person who destroyed Activsion's reputation is indeed the man who has ben ruining Blizzard's reputation for 4 years now. There was a huge difference in Blizzard post merger that never existed pre merger.

So don't act like the Avitvision merger had no affect on Blizzard, it most assuredly did.

 

[wildkitten]

[citation][nom]kenny406[/nom]clicked before adding:Vivendi's games divsion, outside of Blizzard, was pretty much fail before they merged with Activision. Their "big boys" were Blizzard & Sierra...and Sierra has long been kind of a failyure, since the late 90s imho, outside of some cool games like FEAR. They changed the name of the games division a bunch of times from the late 90s til 2007 when they merged. But yea, to blame "Activision" for all this is kinda dumb when the parent company has been the same one since the mid-90s. http://en.wikipedia.org/wiki/Vivendi_Games[/citation]
For some real proof, here is a greta read on the effect that the merger has had on Blizzard.
http://www.teamliquid.net/forum/viewmessage.php?topic_id=128252
This post has all sorts of links to back up the quotes and such.

 

[SinisterSalad]

Glad I never jumped on this failwagon. Now, back to PoE...

 

[sykozis]

So, Tom's....why was my post removed??? Are we censoring facts now?

 

[dreadlokz]

Perfect picture! kkk

 

[thecolorblue]

[citation][nom]demarest[/nom]I am so glad I never bought Diablo III.@bluestar: YOU'RE kind of failing when 3rd grade English stumps you while YOU'RE trying to insult another human being.[/citation]

you're failing harder when you put on the grammar police a$$hat in a forum thread

 

[thecolorblue]

[citation][nom]msgun98[/nom]What I don't get is, since this is to stop credit card fraud and gold farmers, why not just put ALL the restrictions you already have on trading, AH and game making but get rid of the level 13 cap and act 1 cap. It seems this would solve most of the complaints so people can at least still play the game.[/citation]

that's because blizzard has recently altered the game to make it impossible to progress without shelling out real world money to buy in-game gear in order to keep progressing... and they don't want you to get annoyed with the total lack of any ability to progress without purchased gear. letting you progress and making you get stuck without the possibility to buy gear would make the pay-to-progress design all to obvious... thus the lvl cap

 

[alidan]

[citation][nom]jalek[/nom]Sounds like something not worth bothering with until it's $20. Isn't that the point of the cash shop anyway, to make more than the initial purchase price could?Not like I have any shortage of games to play through anyway.[/citation]

no, its blizzard throwing their hands into the air saying we give up.
we have all seen auction sites and places where people sell accounts for mmos, blizzard wants their cut in that.

seriously, i have seen things, in the prime of the games, go for over 6000$ for characters, and about 2000$ for high end weapons.

blizzard decided they wanted to make a save environment for players to buy and sell, while getting their feet wet with a bit of profit on the side.

 

[Star72]

[citation][nom]kinggremlin[/nom]Is this really that had for you to understand? Why would someone try to buy Diablo 3 with a stolen credit card if they know Blizzard won't give access to the whole game until the card is verified? Even if they do use the card, once it is determined to be stolen, most credit card companies will automatically deactivate the card even before the owner of it is aware it was stolen which prevents any further fraudulant charges.What on earth is wrong with you people claiming this done out of greed? What!? Blizzard doesn't make a damn penny off of doing this. What are they monetarily gaining from this? It's pretty much guaranteed this is costing them money. So Blizzard is spending money and losing potential sales in the process of trying to protect consumers from having their stolen credit card used because they are greedy? I can't comprehend what level of stupidity is necessary to come up with that line of thinking.[/citation]

Are they really trying to protect consumers or just protect their own ass though?

 

[eddieroolz]

Or Blizzard could, you know, just remove that auction house thing that threatens to become another online gambling arena.

 

[jamoise]

for all you people who don't seem to get it, it seems there is enough credit card fraud going about for them to need to implement this. the RMAH was implemented mostly to deal with gold spammers and people going outside the game to just buy gold anyway. thing is, the Korean or Chinese gold farmers cant sell their gold in the USD auction house because of their location and version of game they have to buy which locks their RMAH location to their own local Auction house. so what do they do? they get make a starter edition USA account. unfortunately they cant spam gold farming spam messages due to the limits on the starter edition, so instead they us a fraudulent credit card to buy a digital version of the game and for the few days it takes for them to get flagged, they spam general chat with gold selling adds. their account gets revoked a few days later due to credit card fraud but they have already spammed their gold buying messages for a few days in general chat. they sign up for another blizzard account, use another fraudulent credit card number and buy it again. Rinse repeat. never ending spam. the 3 day lockout should almost completely eliminate the gold farmers spam. Have the implemented a similar lockdown for WoW starter accounts? I hope they do.