Question Blizzard games keep crashing and I cannot figure out why!!

Sep 23, 2021
Good afternoon,

I come to this website as my last resort, it seems like no matter what I do Blizzard games keep crashing on my PC. I have tried, uninstalling, reinstalling. I have tried reformatting, I have tried installing a new HDD and installing the games onto that card.

I have updated the video card drivers, all drivers and I do not know what else to do!!

If anyone out there can help it would be greatly appreciated.

OS Name Microsoft Windows 10 Home
Version 10.0.19043 Build 19043
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-D6FDJ73
System Manufacturer Gigabyte Technology Co., Ltd.
System Model To be filled by O.E.M.
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F5, 3/15/2016
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product G1.SNIPER B7-CF
BaseBoard Version x.x
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1151"
User Name DESKTOP-D6FDJ73\garre
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 11.3 GB
Total Virtual Memory 32.0 GB
Available Virtual Memory 23.7 GB
Page File Space 16.0 GB

Card name: AMD Radeon RX 6700 XT
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x73DF)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_73DF&SUBSYS_E4451DA2&REV_C1
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 20411 MB
Dedicated Memory: 12243 MB
Shared Memory: 8167 MB
Current Mode: 1920 x 1080 (32 bit) (144Hz)
HDR Support: Not Supported
Display Topology: Internal