[SOLVED] Blue screen error

[Smoig]

Hello,
I keep getting blue screens at random times.
Sometimes it'll happen twice in 1 days sometimes not for a few days.
The error I get is SYSTEM THREAD EXCEPTION NOT HANDLED
What failed is bcmwlhigh664.sys
I have tried reinstalling my gtx750 ti drivers, tried reinstalling my wireless adapter drivers.
Nothing has worked so far and I don't know what to do.

 

[axe0axe0]

Please run the linked app, it will collect log files and make a zip from it, upload this zip file.
https://www.sysnative.com/forums/pages/bsodcollectionapp/

 

[Smoig]

Please run the linked app, it will collect log files and make a zip from it, upload this zip file.
https://www.sysnative.com/forums/pages/bsodcollectionapp/

how do i upload the file here?

 

[axe0axe0]

Sorry about that, I believe you have to upload the zip file to onedrive, google drive or a similar service and post a share link here. Unless I haven't spotted it there isn't an option to upload a file directly here.

 

[Smoig]

Sorry about that, I believe you have to upload the zip file to onedrive, google drive or a similar service and post a share link here. Unless I haven't spotted it there isn't an option to upload a file directly here.

https://drive.google.com/drive/folders/1hQICgKS5PRMS6-AVFmSGqTu6u0ndt2IZ?usp=sharing
there is the link

 

[Colif]

Sorry about that, I believe you have to upload the zip file to onedrive, google drive or a similar service and post a share link here. Unless I haven't spotted it there isn't an option to upload a file directly here.

For future reference, you are correct

 

[Smoig]

Is anybody able to help me?

 

[Colif]

All 3 dump files point at bcmwlhigh664.sys which is Broadcom 802.11 USB Network Adapter Driver, so what model USB wifi adapter do you have?

 

[axe0axe0]

Did you check Netgear for software updates for your Netgear WNA3100 N300 Wireless USB Adapter?

 

[Smoig]

Did you check Netgear for software updates for your Netgear WNA3100 N300 Wireless USB Adapter?

Yes I have updated the drivers and it still happens

 

[axe0axe0]

Could you plug in the wifi adapter into a different USB port, right now it looks like the Netgear USB adapter is the cause so it's a matter of finding out whether it's software or hardware causing the problem.

I do want to ask you to upload new dumps as you get crashes, sometimes one dump out of a dozen contains a bit different data that's key to identifying the root cause, commonly that key is another driver. I would recommend for this to create a new folder in Google Drive, upload the dumps in there and share it once, that saves you a lot of time.