Archived from groups: microsoft.public.windowsxp.general (
More info?)
bothan25 <bothan25@discussions.microsoft.com> wrote:
> Besides the fact I know I should get an lcd instead, is there anyway you
> could be more specific on how to repair it? I'd like to get it fixed. I don't
> know why I tried but Dell had no idea what I was talking about :/ Thanks for
> your help,
> Rob
Well, my p991 was replaced by Dell under warrentee EIGHT times - yup, 8
times. At the time I was not alone, I found many other people who were
having the same issue. Each time I got a refurbished unit that worked ok
for anywhere from 2 days to almost a month, then the problem returned,
often with a frightening SNAP-CRACKEL-POP (once it popped very loudly and
was actually better! ...for 2 days). Finally it went out of warrentee one
week after replacement number 8. That one died about a month later, and
Dell would do nothing about it, I was stuck.
I researched the issue via google, found a few places that had detailed
Sony specs and repair procedures, which I printed and gave to my friend,
who had a tv repair bussiness (it was all greek to me). He took the
monitor and ordered the parts, then did the repair, including all the
"check this then check that" extras outlined in the info - several things
had in fact been thrown out of wack by the part failure, and he adjusted
all of them. The monitor worked great for 6 months, then I got a new
system w/ an LCD, and I gave the monitor to that same friend (since he
never charged my in the first place, I figured it was rightfully his
anyway after all the time he put into it). He still uses it to this day,
and it looks good (for a CRT; when this sony works it's one of the
sharpest CRTs out there - still, an LCD has WAY sharper text, and my old
eyes will never go back).
So, long story short, find a good repair shop, and expect to pay almost
$200 bucks for a proper repair. Google for your model number, in both
google "web" and google "groups", you'll find others in your boat and
hopefully those same instructions that I found (no, I don't have the link
saved, sorry).
Best Bet: invest the $200 in a new LCD, prices have come down, and are
continuing to fall - this xmas will be a big year for LCDs I'll bet
(prices were fairly high and steady last year, but production capacity is
now finally up there, and prices are falling. Samsung and Viewsonic are
the biggies, LG is steaming along now too).
Good Luck.