First of all, I updated my Windows 10 for the Insider Program. Then I restarted my computer, and a message shows:
After it was working on updates up to 15%, my laptop restarted. At first I thought it was normal, but then I saw a window with a transparent body (I can only see the title bar) for a split second, then some black screens with this message:
It's also looping. My laptop restarts, then back to these screens.
I have searched for a solution but all of them doesn't work and/or unrelated to mine.
I decided to wait, however, for a whole day, but it is still in that state.
I have contacted Microsoft Tech Support and one representative told me to reinstall Windows. I don't want to lose my files. I have tried that but here is the screen that I get.
Windows Setup
Compatibility report
I can't even boot into Windows, how would I reinstall it now?
I used Legacy mode for booting the USB flash drive. Inside was Win 10 version 1903. I also used Rufus for burning the ISO into the flash drive.
I also tried the troubleshooting options from the Advanced Startup Options, but no option works at all.
I then tried the Custom install, but I can't even select any drive to install Windows 10 to, showing "Windows cannot be installed to this disk. The selected disk is of the GPT partition style." I already made my USB flash drive dual boot, but it's still like that.
Is there anything I did wrong, or anything I didn't do? I want to successfully boot into Windows without losing my files.
Also, my laptop is running Windows 10 version 1809.
(loading circle)
Working on updates 0%
Don't turn off your PC. This will take a while.
Your PC will restart several times.
Working on updates 0%
Don't turn off your PC. This will take a while.
Your PC will restart several times.
After it was working on updates up to 15%, my laptop restarted. At first I thought it was normal, but then I saw a window with a transparent body (I can only see the title bar) for a split second, then some black screens with this message:
(loading circle)
Attempting to recover installation...
2nd:
(loading circle)
Undoing changes made to your computer...
Attempting to recover installation...
2nd:
(loading circle)
Undoing changes made to your computer...
It's also looping. My laptop restarts, then back to these screens.
I have searched for a solution but all of them doesn't work and/or unrelated to mine.
I decided to wait, however, for a whole day, but it is still in that state.
I have contacted Microsoft Tech Support and one representative told me to reinstall Windows. I don't want to lose my files. I have tried that but here is the screen that I get.
Windows Setup
Compatibility report
The upgrade option isn't available if you start your computer using Windows installation media.
If a copy of Windows is already installed on this computer (yes I do) and you want to upgrade, remove the installation media and restart your computer. After Windows has started normally, insert the installation media and run Windows Setup.
If a copy of Windows is already installed on this computer (yes I do) and you want to upgrade, remove the installation media and restart your computer. After Windows has started normally, insert the installation media and run Windows Setup.
Close
I can't even boot into Windows, how would I reinstall it now?
I used Legacy mode for booting the USB flash drive. Inside was Win 10 version 1903. I also used Rufus for burning the ISO into the flash drive.
I also tried the troubleshooting options from the Advanced Startup Options, but no option works at all.
I then tried the Custom install, but I can't even select any drive to install Windows 10 to, showing "Windows cannot be installed to this disk. The selected disk is of the GPT partition style." I already made my USB flash drive dual boot, but it's still like that.
Is there anything I did wrong, or anything I didn't do? I want to successfully boot into Windows without losing my files.
Also, my laptop is running Windows 10 version 1809.