Bot a new laptop, reformatted and now NO F'ING DRIVERS.....

[nickklute]

I bought an Acer Aspire AS5552 - 7474. I have looked, and looked, and looked, and looked, and looked, and looked, and looked, and looked, and looked, and looked, and looked, and looked, and looked, and looked, and looked, and looked, and looked, and looked, and looked, and looked, For the broadcom bcm94322hm8l drivers. I got the model number for the wireless lan adapter from the panel inside my laptop off the card itself but the drivers from acer ARE THE WRONG ONES.... And ontop of that.. BROADCOM DOESNT HAVE DRIVERS EITHER.. seriously.. WTF? Can someone please help me find these drivers because I can not use this laptop without wireless internet..

Thanks guys..

 

[nickklute]

I meant broadcom bcm94322hm4l drivers

 

[nickklute]

Is no one going to help me with this issue...?

 

[tigsounds]

Sometimes the number on the device is not exactly correct.

You may already know this process, but if you don't, here it is:

Go to device manager: Start>Control Panel>System>Hardware>Device manger
Right-Click on the device that is now showing with a yellow exclamation mark in front of it.

Click the "Details" tab

Click the drop-down box and select "Hardware ID's"

Look at a sample picture below for what to look for...

go to http://pcidatabase.com/ and enter the numbers found in your hardware IDs of the device.

You will be taken to a page that shows the devices that match your numbers. Look for the device that best describes your device and come back here with the numbers so more people can help search and you too can then search for drivers using Google based on your findings.


Edit: I am currently downloading Win 7 drivers for analysis. (If we can trust that they are actually for your computer).

 

[nickklute]

0x0646 Brocade 400 series PCIe HBA 0x1657 Brocade Communications Systems
is what the website you said to look it up on says
the numbers from device manager is
PCI\VEN_14E4&DEV_4358&SUBSYS_E040105B&REV_00

 

[tigsounds]

0x0646 Brocade 400 series PCIe HBA 0x1657 Brocade Communications Systems
is what the website you said to look it up on says
the numbers from device manager is
PCI\VEN_14E4&DEV_4358&SUBSYS_E040105B&REV_00

Still working...

Device is a broadcom BCM943227HM4L

Still working...

What Operating System do you use?

 

[nickklute]

Yes! that is it. I really appreciate the help so far. You have done far more than the Acer customer support team has in the past 4 hours... seriously.

 

[nickklute]

Windows 7 Ultimate 64 Bit.

 

[tigsounds]

Just for fun... did you happen to download and try the driver for the Aspire AS5552G?

It's something for me to think about while searching. That driver is definitely for Win 7 but maybe not your computer.

 

[nickklute]

I will try that, if it is the same file i will report back... But the acer website caps at 40kbps for me so it may take a while to download 20 minutes.

 

[nickklute]

Yes, it is the same file. Exactly. I was trying HP and dells website to see who had the same device so i could just snatch their drivers but didnt really look to extensively into it. maybe that?

 

[tigsounds]

Yes, that's what I'm doing now.

Lenovo uses it.

 

[nickklute]

😀

 

[tigsounds]

Lenovo IdeaPad Z570 supposedly has it. I found the Vista driver but didn't DL it to see if it will work in Win7. My internet is slow tonite (I am in Venezuela and VPN to a private proxy in Kansas U.S.A. Speed is about 45KB tonite)
HERE

 

[nickklute]

okay will try that now and report back what happens!

 

[tigsounds]

I found a forum in Russian, translated it and the Op has your problem. Paid Acer for the fix and was told to DL driver version 5.100.235.19. I found the driver he paid to learn about and it is for Win7 64 bit, and can be tried from...

HERE


Click the little blue button !

 

[nickklute]

the lenovo one did not work trying the russian file now

 

[nickklute]

also while im downloading at 20kbps . the customer support rep said that drivers for win 7 home premium 64 bit are not compatible with win 7 x64 ultimate. im pretty sure he is full of ***.. theyre both the same platform, am i right?

 

[tigsounds]

Yes, he's full of it. Much like which driver they tell you is needed.

 

[tigsounds]

Not to cut off any possibility...

Driver version 5.100.57.8 is also for your PCI\VEN_14E4&DEV_4358 also found HERE


But then I see this, showing the one you are now DL is correct....

Your Device Info
Broadcom 802.11n Network Adapter
Hardware ID
PCI\VEN_14E4&DEV_4358&SUBSYS_E040105B&REV_00 <---- Your Driver
PCI\VEN_14E4&DEV_4358&SUBSYS_E040105B
PCI\VEN_14E4&DEV_4358&CC_028000
PCI\VEN_14E4&DEV_4358&CC_0280

Compatible IDs:
PCI\VEN_14E4&DEV_4358&REV_00
PCI\VEN_14E4&DEV_4358
PCI\VEN_14E4&CC_028000
PCI\VEN_14E4&CC_0280
PCI\VEN_14E4
PCI\CC_028000
PCI\CC_0280
Version
5.100.235.19,2011-02-14

 

[nickklute]

the taste of sweet sweet success! thank you so very much. i do really appreciate this a lot. like i said, you have helped me more than acer's own customer support. This should be stickied for all the users with broadcom bcm943227 adapters in their pc's!

a very beautiful picture of connectivity
<img src="http://i53.tinypic.com/2egctnt.png">

 

[nickklute]

Best answer selected by nickklute.

 

[tigsounds]

Wow! I was editing in a bit more and when I clicked "Submit"... I got a big surprise! Thanks for the vote.
You are the second person this week that had an impossible driver problem get solved.

 

[tigsounds]

the taste of sweet sweet success! thank you so very much. i do really appreciate this a lot. like i said, you have helped me more than acer's own customer support. This should be stickied for all the users with broadcom bcm943227 adapters in their pc's!

a very beautiful picture of connectivity
<img src="http://i53.tinypic.com/2egctnt.png">

Ummm.. the image format here is

 

[nickklute]

oops hehe, and yes. thanks so much. ill come to you next time i need extensive help haha