Question Both laptop screen and external monitor freezes when I tab out of games.

[Anthony_246]

After I have installed a fresh version of "Windows 10 on my HP OMEN - 16.1 " QHD Gaming Laptop (Model: 16-b0005dx )" when ever I open a full screen game on my external monitor and tab out 90% of the time my screens freeze and I need to unplug my HDMI and plug it back it to fix it. I have tried a fresh install of my graphics driver but it did nothing.

 

[Lutfij]

Does your laptop have any BIOS updates pending? Did you use DDU to rid your platform of GPU drivers before proceeding to reinstall with the latest from GPU makers support site, in an elevated command, i.e, Right click installer>Run as Administrator?

 

[Anthony_246]

There is no update for my bios, and I have tried using DDU and reinstalling the drivers still does it. I can tab out fine when using the laptop screen but not when I have a external monitor connected.