[SOLVED] Bought new PC and BSOD happened randomly.

[arif.amin]

Hi all, I just bought new PC and use it for casual gaming and surfing. Usually the BSOD happened when I did normal web-surfing and Youtub-ing. Also, when my nephew playing Roblox through the web browser the BSOD happened. Send to my technician, tested everything, sfc scannow and memtest, everything is ok. They even did stress test and install new windows. But when I got the PC again, in only 1 day, BSOD happened again.

Anyone can assist me with this? Here is the minidump.

https://drive.google.com/drive/folders/10EYnI8Xqf6iaz-B9vH42n132IS-e4yfk?usp=sharing

Thank you.

 

[Colif]

Gigabyte cloud station? From memory the last 2 errors are normally LAN drivers.

Oct 05 2018

e1r68x64.sys

Intel(R) Gigabit Adapter driver

I already gave you this link - https://www.gigabyte.com/Motherboard/B450-AORUS-PRO-rev-10/support#support-dl-driver-lan so I have to assume its the same driver that is installed now.

I think this is the latest, Intel don't make it easy - https://downloadcenter.intel.com/do...k-Adapter-Driver-for-Windows-10?product=36773 (Not sure these will work)

 

[arif.amin]

Gigabyte cloud station? From memory the last 2 errors are normally LAN drivers.

Oct 05 2018

e1r68x64.sys

Intel(R) Gigabit Adapter driver

I already gave you this link - https://www.gigabyte.com/Motherboard/B450-AORUS-PRO-rev-10/support#support-dl-driver-lan so I have to assume its the same driver that is installed now.

I think this is the latest, Intel don't make it easy - https://downloadcenter.intel.com/do...k-Adapter-Driver-for-Windows-10?product=36773 (Not sure these will work)

Hi all,

Sorry for the late reply. Yep, installed the LAN driver from the gigabyte website. I have downloaded and installed the driver above. We'll see how it goes.

Again, thanks for the help! Really appreciate it.

 

[arif.amin]

Hi all, happening again twice yesterday. A bit frustrated. Is there any way the defect is on the hardware?

Btw, here's the link to rhe the dump:

https://drive.google.com/folderview?id=10EYnI8Xqf6iaz-B9vH42n132IS-e4yfk

Thanks guys, really:/.

 

[gardenman]

I ran the dump files through the debugger and got the following information: https://laudablehandle.htmlpasta.com/

Spoiler

File information:	061420-7546-01.dmp (Jun 13 2020 - 21:04:03)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: RobloxPlayerBeta.exe)
Uptime:	0 Day(s), 0 Hour(s), 25 Min(s), and 09 Sec(s)

File information:	061420-7375-01.dmp (Jun 14 2020 - 04:54:28)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process: csrss.exe)
Uptime:	0 Day(s), 0 Hour(s), 16 Min(s), and 40 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[arif.amin]

I ran the dump files through the debugger and got the following information: https://laudablehandle.htmlpasta.com/

Spoiler

File information:	061420-7546-01.dmp (Jun 13 2020 - 21:04:03)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: RobloxPlayerBeta.exe)
Uptime:	0 Day(s), 0 Hour(s), 25 Min(s), and 09 Sec(s)

File information:	061420-7375-01.dmp (Jun 14 2020 - 04:54:28)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process: csrss.exe)
Uptime:	0 Day(s), 0 Hour(s), 16 Min(s), and 40 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

Thanks Gardenman!

 

[Colif]

I am suspicious of what I want to blame those 2 for. It feels like a trap.

What do you use this for?

Feb 08 2011

VirtDiskBus64.sys

3TB+ Unlock Bus Enumerator driver (Giga-Byte Technology CO., LTD.)

It is on motherboard website.

Every few months I see this file and I don't know what its used for. I think Gigabyte use it though. the website for actual product doesn't explain what its used for by others -

Oct 17 2008

inpoutx64.sys

Kernel level port access driver http://www.highrez.co.uk/

 

[arif.amin]

Well, at the moment i tried uninstall all the additional software from Gigabyte website and managed to convinced my bro to uninstall Nox and use Bluestack instead. And I am 1 week free from BSOD! haha, thanks everyone. Will keep everyone posted if there's anything. Thank again to Colif and gardenman!