[SOLVED] Brand new 2tb disk showing as 2gb

[crosshair666]

Just built a new pc with 2x 2TB m.2 drives and one of them is not detecting.
When installing windows for the first time it was showing correctly 2 drives with 2TB so I chose to install windows on disk 0 but after installation finished the other drive (the one without windows on it) became 2GB.
What I tried so far:
-cleaning it with diskpart
-swapping m.2 slots around (didn't work still one of them shows as 2gb)
-reinstalling windows

Picture is where disks are plugged in (5.0 slot and 4.0 slot)

What is showing up in crystal disk info and Disk Management

Full specs:
-AMD Ryzen 9 7950x3D
-MSI RTX 3090 Suprim X
-Asrock B650 Pro RS
-Patriot Viper Venom 64 GB (2 x 32 GB) DDR5-6000 CL36 Memory
-MSI MPG A850G PCIE5 850 W 80+ Gold
-Kingston KC3000 2.048 TB M.2-2280 PCIe 4.0
-Windows 10 IoT Enterprise LTSC 21H2

 

[rgd1101]

(didn't work still one of them shows as 2gb)

the same one show as 2gb?

 

[crosshair666]

the same one show as 2gb?

Yeah the same stick shows as 2gb no matter where I plug it

 

[SkyNetRising]

-swapping m.2 slots around (didn't work still one of them shows as 2gb)

The drive is offline.
Bring it online first.

If still not detected properly, then bad drive. Replace.

 

[crosshair666]

If still not detected properly, then bad drive. Replace.

I've had it online/offline and it still stays at 2GB
I don't think it's a bad drive since it was showing proper size prior to installing windows.
I'll try plugging it in to a different pc

 

[USAFRet]

Also, when installing Windows, have only ONE drive physically connected.

How To - Windows 10 clean install tutorial

If you are looking for the Windows 11 Clean install tutorial, you can find that here: Windows 11 Clean install tutorial (Click here) Otherwise, welcome to the Windows 10 Clean install tutorial This tutorial is intended to help you, step by step, to perform a clean install of Windows...

forums.tomshardware.com

 

[crosshair666]

when installing Windows, have only ONE drive physically connected.

That is what I did on my second install...
Also plugging it to a different pc still shows 2gb

 

[SkyNetRising]

That is what I did on my second install...
Also plugging it to a different pc still shows 2gb

You can try forcing PCIE mode to 3.0 and see, if that changes anything.
Still think - it's a bad drive.

 

[crosshair666]

it's a bad drive.

Update I have managed to fix my issue.
First I went in to Asrock's bios > Tool > Nvme sanitization tool > select the drive and chose "Clear" option
This takes a while, had to clear both of them since it's the same size and manufacturer making it impossible to tell them apart.
Pic drives returned to original state.

Installed windows for the third time and this time with only one drive plugged in.
After that all I had to do was assign the letter to the drive in Disk Management and it just works.

Moral of the story:

when installing Windows, have only ONE drive physically connected.