Question Brand new hdd power on count

[Gokhannn]

brand new hdd has 23 power on count but only 1 hour is that problem is that means its used or is it normal

 

[Ralston18]

Meaning that you have powered the new HDD for only 1 hour but the HDD is reporting 23 hours of being powered on?

Where are you getting the power on hours?

Update your post to include full system hardware specs and OS information.

New HDD: make, model, capacity, how full?

Where purchased?

 

[Gokhannn]

https://imgur.com/a/k8Y3tIf

View: https://imgur.com/a/k8Y3tIf

 

[Gokhannn]

Meaning that you have powered the new HDD for only 1 hour but the HDD is reporting 23 hours of being powered on?

Where are you getting the power on hours?

Update your post to include full system hardware specs and OS information.

New HDD: make, model, capacity, how full?

Where purchased?

no i think i explained it wrong i added a picture of crystaldiskinfo itis new i just opened it but it says 23 power on count and 1 hour on power is it normal for brand new hdd

 

[Ralston18]

Count vs hours.

FYI:

https://www.majorgeeks.com/content/... the right, you will,to convert hours to days.

https://www.backblaze.com/blog/maki...t=The count of hours in,the life of the drive.

 

[Rokinamerica]

It is odd that it would have been powered on 23 times in an hour. I have 1094 Count and 12492 hours.

 

[Gokhannn]

Count vs hours.

FYI:

https://www.majorgeeks.com/content/page/hard_drive_run_time.html#:~:text=On the right, you will,to convert hours to days.

https://www.backblaze.com/blog/making-sense-of-ssd-smart-stats/#:~:text=The count of hours in,the life of the drive.

So is it normal for brand new hdd to be powered on 23 times because i just turned it on for the first time

 

[Gokhannn]

It is odd that it would have been powered on 23 times in an hour. I have 1094 Count and 12492 hours.

Yeah thats what i thought but i dont think its used is it maybe factory test or something

 

[Satan-IR]

Manufacturers do test drive for Power On and Spin Up before releasing the HDDs in the wild but 23 times is more than one would expect.

Start/Stop Count is 23 too. Very unlikely but maybe CrystalDiskInfo counted Start/Stop as Power Cycle Count too? Maybe a glitch or bug?

What is the OS (Windows?) power settings re turning hard drives off? If the power settings is set to turn drive off after X minutes and then the drive turns back on upon access that counts towards a Start/Stop Count. Not a Power Cycle Count though.

I'd suggest you keep a record and see if the Power Cycle Count increases beyond what it should.

 

[Ralston18]

After thought: one link that I found mentioned that such a discrepancy could be caused by a bad power connection.

However, if so, I would expect other problems as well.

Take a look in Reliability History/Monitor for error codes, warnings, or informational events.

Especially any that involve drive activities.

 

[zinkles]

no i think i explained it wrong i added a picture of crystaldiskinfo itis new i just opened it but it says 23 power on count and 1 hour on power is it normal for brand new hdd

where was it purchased from?

 

[Gokhannn]

Manufacturers do test drive for Power On and Spin Up before releasing the HDDs in the wild but 23 times is more than one would expect.

Start/Stop Count is 23 too. Very unlikely but maybe CrystalDiskInfo counted Start/Stop as Power Cycle Count too? Maybe a glitch or bug?

What is the OS (Windows?) power settings re turning hard drives off? If the power settings is set to turn drive off after X minutes and then the drive turns back on upon access that counts towards a Start/Stop Count. Not a Power Cycle Count though.

I'd suggest you keep a record and see if the Power Cycle Count increases beyond what it should.

its not set to turn off and even if did i checked crystaldiskinfo directly after connecting the hdd and opening my pc is ther a chance that this hdd is used or anything should i return it ?

After thought: one link that I found mentioned that such a discrepancy could be caused by a bad power connection.

However, if so, I would expect other problems as well.

Take a look in Reliability History/Monitor for error codes, warnings, or informational events.

Especially any that involve drive activities.

there is no error codes for now

 

[USAFRet]

So is it normal for brand new hdd to be powered on 23 times because i just turned it on for the first time

"brand new", from where?

23 power cycles and an hour of use is not normal.

 

[Gokhannn]

"brand new", from where?

23 power cycles and an hour of use is not normal.

from a western digital distributor in my country should i return it is it used ?

 

[USAFRet]

from a western digital distributor in my country should i return it is it used ?

Return is up to you.

But I wouldn't accept that as "new".

 

[Gokhannn]

Return is up to you.

But I wouldn't accept that as "new".

i though it was only factory test or somethign with only hour of usage

 

[USAFRet]

i though it was only factory test or somethign with only hour of usage

Maybe.
But I don't think I've ever had a "brand new" HDD with that level of use.

 

[Gokhannn]

Manufacturers do test drive for Power On and Spin Up before releasing the HDDs in the wild but 23 times is more than one would expect.

Start/Stop Count is 23 too. Very unlikely but maybe CrystalDiskInfo counted Start/Stop as Power Cycle Count too? Maybe a glitch or bug?

What is the OS (Windows?) power settings re turning hard drives off? If the power settings is set to turn drive off after X minutes and then the drive turns back on upon access that counts towards a Start/Stop Count. Not a Power Cycle Count though.

I'd suggest you keep a record and see if the Power Cycle Count increases beyond what it should.

you were right btw it turns the hdd off if its not used for 10 minutes can this be it ?

 

[Gokhannn]

Maybe.
But I don't think I've ever had a "brand new" HDD with that level of use.

im really confused about what should i do what do you think about values on the crystaldiskinfo should i return it or is it fine ?

 

[USAFRet]

im really confused about what should i do what do you think about values on the crystaldiskinfo should i return it or is it fine ?

Check the Warranty status at:
https://support-en.wd.com/app/warrantystatusweb

Warranty Status | WD Support

support-en.wd.com

 

[Gokhannn]

Check the Warranty status at:
https://support-en.wd.com/app/warrantystatusweb

Warranty Status | WD Support

support-en.wd.com

It has warranty till october 2025

 

[USAFRet]

It has warranty till october 2025

18 months.

As above..."not new".

 

[zinkles]

you were right btw it turns the hdd off if its not used for 10 minutes can this be it ?

Was that 1 hour used by you, or was it like that when getting the drive?

It could be the Windows setting, but it can only theoretically turn off 6 times in one hour, that also assuming you wake the drive exactly 10 minutes later. Hm..

 

[Gokhannn]

Was that 1 hour used by you, or was it like that when getting the drive?

It could be the Windows setting, but it can only theoretically turn off 6 times in one hour, that also assuming you wake the drive exactly 10 minutes later. Hm..

i used around 30 40 minutes before checking it so mostly me i think. i dont want to deal with returning it and getting back a new one if it looks like it has no problems. it has no bad sectors smart looks fine i think. so i prob should be fine or do you think its worth to deal with returning and getting back a new one ?

 

[USAFRet]

i used around 30 40 minutes before checking it so mostly me i think. i dont want to deal with returning it and getting back a new one if it looks like it has no problems. it has no bad sectors smart looks fine i think. so i prob should be fine or do you think its worth to deal with returning and getting back a new one ?

And as with ANY storage device, New, Used, Supposed New....backup backup backup.