[SOLVED] Broken touchpad makes windows go in BSOD loop

Aug 18, 2021
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BSOD ERROR: sys.tp Driver unloaded without cancelling operations

Hi my name is Curbi,


I have a MSI laptop. my to touchpad cable connector broke on the motherboard and now it gets a driver error from sys.tp. (BSOD bootloop)

I have tried reinstalling windows, safemode etc etc but that does not work. it still keeps on looping.

Im looking for a solution to make windows stop using that driver, it seems it gets the error due to not being able to load the touch driverbc its broken.


is there a way to disable the driver in bios or have a sort of bootavle windows version so i can still remove the driver software (synaptics driver)
 
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Solution
Guys any help here please?

If there is no way to disable it in the BIOS, and you can't load Windows to disable it in Device Manager, don't see what you can do aside from actually fixing that connector or replacing the motherboard. Did you try a clean Windows setup? Maybe it won't try to load the drivers for it then.
Go in to bios, advanced tab, highlight either "System Properties," "Keyboard/Mouse features" or "Device Options" and press the "Enter" key.
Find the line that reads "Internal Pointing Device." Highlight the "Enable/Disable" option and disable it.
Go back to the root BIOS menu. Go to the "Exit" menu and choose the "Save Changes and Exit" option.
 
Go in to bios, advanced tab, highlight either "System Properties," "Keyboard/Mouse features" or "Device Options" and press the "Enter" key.
Find the line that reads "Internal Pointing Device." Highlight the "Enable/Disable" option and disable it.
Go back to the root BIOS menu. Go to the "Exit" menu and choose the "Save Changes and Exit" option.
Hey,

thanks for the reply. But my laptop has a button combination in order to turn of the touchpad (tried pressing it and did not work) so there is no option in the bios to disable it
 
You should be able to unplug it from the motherboard unless it's part of the full keyboard cable link. Quite a few laptops have the touchpad cable separate.
I did, but the connector the cable goes in on the motherboard is broken. But do know that it works so now and then. Its really random also made sure nothing was touching the broken pins but nothing happened