Stone Micro-PC, i5-6400 with fully updated Win10
Hi all.
I cannot print from my PC to this printer any more. It shows up as the 'default printer' with a bright green 'tick' over it. It also shows as 'online'' and 'ready' - connected via USB
Its scanner works to the PC as normal, and it also works perfectly as a stand-alone copier.
If I open the 'printer queue' window to observe what goes on, I find:
Printing from a Word doc - clicking on print shows the Status as 'Spooling' for a fraction of a second followed by 'printing' for a ditto. Then it goes blank, but nothing actually prints.
Printing by right-clicking on a web page and selecting 'print' has the 'preview' appearing after a few seconds of thought (scrolling dots...), and then the preview appears as normal. Then on 'print' the status window shows the status as 'scrolling' for a couple of seconds - with the file size typically showing '47.9MB of 51.2MB' - followed by the status changing to 'deleting' for a second. The file shown in the queue then clears.
Printing a photo has the status going from 'scrolling' to 'printing' and then disappearing in the space of a second.
Ie - it all appears to go through the right motions (tho' not sure about 'deleting' showing when trying to print a web page?) but nothing actually prints, and the Brother's display doesn't change.
What I've tried: I've reinstalled the whole Brother driver and utility suite - Control Centre 3 - and tried different USB ports (which work fine with other devices). Following a similarish thread on here, I also tried SFC scannow, but this returned 'no issues'.
Any thoughts folks? Thanks
Hi all.
I cannot print from my PC to this printer any more. It shows up as the 'default printer' with a bright green 'tick' over it. It also shows as 'online'' and 'ready' - connected via USB
Its scanner works to the PC as normal, and it also works perfectly as a stand-alone copier.
If I open the 'printer queue' window to observe what goes on, I find:
Printing from a Word doc - clicking on print shows the Status as 'Spooling' for a fraction of a second followed by 'printing' for a ditto. Then it goes blank, but nothing actually prints.
Printing by right-clicking on a web page and selecting 'print' has the 'preview' appearing after a few seconds of thought (scrolling dots...), and then the preview appears as normal. Then on 'print' the status window shows the status as 'scrolling' for a couple of seconds - with the file size typically showing '47.9MB of 51.2MB' - followed by the status changing to 'deleting' for a second. The file shown in the queue then clears.
Printing a photo has the status going from 'scrolling' to 'printing' and then disappearing in the space of a second.
Ie - it all appears to go through the right motions (tho' not sure about 'deleting' showing when trying to print a web page?) but nothing actually prints, and the Brother's display doesn't change.
What I've tried: I've reinstalled the whole Brother driver and utility suite - Control Centre 3 - and tried different USB ports (which work fine with other devices). Following a similarish thread on here, I also tried SFC scannow, but this returned 'no issues'.
Any thoughts folks? Thanks