Bsod caused by Ntfs.sys and ntoskrnl.exe

[mishatasic98]

I have reset my windows 10 twice now and formatted both my drives. I think there's definitely a driver issue

Has been effecting me ever since I tried to install some program to automatically update new drivers for me so yea.. If you can help I'd really appreciate it. Thank you

 

[Paul NZ]

Upload the small dmp files to onedrive. Then post the link. Did you delete all partitions when you installed windows??

 

[mishatasic98]

Upload the small dmp files to onedrive. Then post the link. Did you delete all partitions when you installed windows??

Will figure out how to upload dump files right now give me a minute

 

[Paul NZ]

k. c:/windows/minidump. Hopefully there's something there

 

[mishatasic98]

Upload the small dmp files to onedrive. Then post the link. Did you delete all partitions when you installed windows??

Is it ok if I send you a full memory dmp? I can't zip the minidump

edit: and yes I did delete all partitions

 

[Paul NZ]

I cant read memory.dmps. Just send the small ones separately the site will zip them when I download them

 

[mishatasic98]

https://1drv.ms/u/s!Aug_9P0wBgkrtRhtGg-EYr6mrnZ6

this is the full memory dump, I accidently made the minidump a txt file because that's what the internet said to do in order to help it zip, but it didn't sooo...
I'm lost please help me all the way LOL

 

[mishatasic98]

I cant even upload the txt (and couldn't upload the dmp) to onedrive :/ says I don't have permissions but I'm logged into the only account on this computer (administrator)

 

[Paul NZ]

Well I cant read them. Are the smaller files in it?

 

[mishatasic98]

not working even if I try to zip to a different location, still not giving me permission

 

[mishatasic98]

I'm unable to do anything with the minidump even though I still have the file. My computer is saying I don't have permissions

 

[Paul NZ]

Try another file sharing site then. Whats the stop error that you're getting for ntfs.sys?? Is it 0x24??

 

[mishatasic98]

Oh the memory.dmp is actually similar size to the minidump. I recently reset basically my whole computer so that makes sense.

The memory.dmp == to minidump

 

[mishatasic98]

"This was probably caused by the following module: ntfs.sys (NTFS+0xBC7C6)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF803D18D6FDC, 0xFFFFE38147797A30, 0x0)
"

 

[Paul NZ]

I'll get the memory.dmp see whats in it. Nup I need the smaller files

 

[mishatasic98]

I don't know too much about computers but the MEMORY.DMP is about the same size as the minidump so I think it can suit your needs

 

[Paul NZ]

Small dmp files are a few k in size not mb

 

[mishatasic98]

I'm stupid, give me a second Ill figure out how to post the minidump. Sorry for all the troubles I'm clueless on this stuff

 

[Paul NZ]

lol no prob

 

[mishatasic98]

yay I learned how to give myself permissions 😀 heres the minidump
https://1drv.ms/u/s!Aug_9P0wBgkrtRl6TvfefBbjMpUU

 

[Paul NZ]

the files themselves not txt

This doesnt say anything except page

 

[mishatasic98]

so I was told that changing to to a txt file would help me zip the memory dmp file so that's what I did :[ That's the only file I have. Is there any way to change it back from txt to dmp?

 

[mishatasic98]

I'm finding a way to disassociate notepad with my dmp file give me a minute

 

[mishatasic98]

*removed because sensitive information also in here*
heres another way of reading my BSOD apparently whatever that is.
Hopefully this can help you as there's information about the drivers and stuff, but for the time being I'll also be disassociating the notepad give me a few minutes. I very much appreciate your help by the way, this has been impeding my happiness to be honest for the past couple of days. I'm working on something important to me and this issues ruining my days

 

[Paul NZ]

Nup everything but the dmp file/s

Is that the only stop error youre getting the ntfs.sys stop error?

Run]https://www.bleepingcomputer.com/download/tdsskiller/]Run this see if it picks up any rootkits[/url]

Whats the specs of this system?? Some of the drivers in one of these txt files are pretty old