Question BSOD crash

Zeitsu · Jan 26, 2021

JUST GOT A CRASH AND I DONT KNOW HOW TO ANALYZE THIS ANY HELP?

LINK

Zeitsu · Jan 29, 2021

Is there any programs on how to read this?

Zeitsu · Feb 21, 2021

***

*
Bugcheck Analysis *
*

***

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: fffff8057dcfb320, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
additional information regarding this single DPC timeout

Debugging Details:
------------------

*
* *
* *
* Either you specified an unqualified symbol, or your debugger *
* doesn't have full symbol information. Unqualified symbol *
* resolution is turned off by default. Please either specify a *
* fully qualified symbol module!symbolname, or enable resolution *
* of unqualified symbols by typing ".symopt- 100". Note that *
* enabling unqualified symbol resolution with network symbol *
* server shares in the symbol path may cause the debugger to *
* appear to hang for long periods of time when an incorrect *
* symbol name is typed or the network symbol server is down. *
* *
* For some commands to work properly, your symbol path *
* must point to .pdb files that have full type information. *
* *
* Certain .pdb files (such as the public OS symbols) do not *
* contain the required information. Contact the group that *
* provided you with these symbols if you need this command to *
* work. *
* *
* Type referenced: TickPeriods *
* *
*

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2343

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on A-PC

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 2360

Key : Analysis.Memory.CommitPeak.Mb
Value: 89

Key : Analysis.System
Value: CreateObject

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1

ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE: 133

BUGCHECK_P1: 0

BUGCHECK_P2: 501

BUGCHECK_P3: 500

BUGCHECK_P4: fffff8057dcfb320

DPC_TIMEOUT_TYPE: SINGLE_DPC_TIMEOUT_EXCEEDED

TRAP_FRAME: ffff85052266f350 -- (.trap 0xffff85052266f350)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=ffffe60c7cd477f8
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8057d2e47fc rsp=ffff85052266f4e0 rbp=ffff85052266f640
r8=0000000000000000 r9=0000000000000000 r10=fffff8057d2773a0
r11=ffff85052266f020 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
nt!KxWaitForSpinLockAndAcquire+0x2c:
fffff8057d2e47fc 488b07 mov rax,qword ptr [rdi] ds:0000000000000000=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

PROCESS_NAME: System

STACK_TEXT:
ffffa80020768e18 fffff8057d43ac88 : 0000000000000133 0000000000000000 0000000000000501 0000000000000500 : nt!KeBugCheckEx
ffffa80020768e20 fffff8057d26f9a3 : 000048f62616b38c ffffa8002074f180 0000000000000000 ffffa8002074f180 : nt!KeAccumulateTicks+0x1c8a88
ffffa80020768e80 fffff8057d26f48a : ffffe60c7b706600 ffff85052266f3d0 00000208055f8000 0000000000000001 : nt!KeClockInterruptNotify+0x453
ffffa80020768f30 fffff8057d327ef5 : ffffe60c7b706600 0000000000000000 0000000000000000 ffff22d25972c6cc : nt!HalpTimerClockIpiRoutine+0x1a
ffffa80020768f60 fffff8057d3f752a : ffff85052266f3d0 ffffe60c7b706600 ffffe60c7ce0b3d0 358d4c1b8b480000 : nt!KiCallInterruptServiceRoutine+0xa5
ffffa80020768fb0 fffff8057d3f7a97 : ffffe60c8b3fb110 ffffe60c8d2fd460 0000a03100000010 0000001400000006 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
ffff85052266f350 fffff8057d2e47fc : ffffe60c7ce0b3d0 fffff80581cd05a8 ffffb58f7997d170 0000000000000005 : nt!KiInterruptDispatchNoLockNoEtw+0x37
ffff85052266f4e0 fffff8057d2773fc : ffffe60c7cd477f8 00000000017ed381 0000000000000000 00000000017ed37b : nt!KxWaitForSpinLockAndAcquire+0x2c
ffff85052266f510 fffff80581ccf647 : 0000000000000000 0000000000000000 ffff85050000000c 00000000017ed37b : nt!KeAcquireSpinLockAtDpcLevel+0x5c
ffff85052266f540 fffff8057d20781e : ffffa80020752240 0000000000000000 ffff85052266fa20 ffffa8002074f180 : tcpip!TcpPeriodicTimeoutHandler+0xba7
ffff85052266f760 fffff8057d206b04 : 0000000000000000 0000000000000000 0000000000140001 0000000000000000 : nt!KiExecuteAllDpcs+0x30e
ffff85052266f8d0 fffff8057d3f95ee : ffffffff00000000 ffffa8002074f180 ffffa8002075a340 ffffe60c8c673080 : nt!KiRetireDpcList+0x1f4
ffff85052266fb60 0000000000000000 : ffff850522670000 ffff850522669000 0000000000000000 0000000000000000 : nt!KiIdleLoop+0x9e

SYMBOL_NAME: tcpip!TcpPeriodicTimeoutHandler+ba7

MODULE_NAME: tcpip

IMAGE_NAME: tcpip.sys

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: ba7

FAILURE_BUCKET_ID: 0x133_DPC_tcpip!TcpPeriodicTimeoutHandler

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {abfc914c-3b6c-ca74-4e4f-9b6e45d810c0}

Followup: MachineOwner
---------

RyzenNoob · Feb 21, 2021

Yes there is a program that will read or analyse your exception error

Windows SDK and emulator archive

Download and install previous Windows SDK and emulator releases for development on earlier versions of the Windows and Windows phone platforms.

developer.microsoft.com

Download the version of windows 10 you've got

Don't know how to use it? Watch the video

View: https://youtu.be/s5Vwnmi_TEY

If I had £/$1 per question of exception error, I would be rich right now

Colif · Feb 21, 2021

IMAGE_NAME: tcpip.sys
I could guess its your lan or WIFI card drivers need updating

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

Open Windows File Explorer
Navigate to C:\Windows\Minidump
Copy the mini-dump files out onto your Desktop
Do not use Winzip, use the built in facility in Windows
Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
Then post a link here to the zip file, so we can take a look for you . . .

Zeitsu · Feb 24, 2021

Colif said:
IMAGE_NAME: tcpip.sys
I could guess its your lan or WIFI card drivers need updating

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

Open Windows File Explorer
Navigate to C:\Windows\Minidump
Copy the mini-dump files out onto your Desktop
Do not use Winzip, use the built in facility in Windows
Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
Then post a link here to the zip file, so we can take a look for you . . .

hi colin, for the tcpip i tried updating all drivers and it seems up to date (realtek) also got a crash again, this this a 0x124 genuineintel and the process name caused by it is the system?
To be honest i dont know what the programs/devices that need to be updated because i cant read any of this lol also the dump it created wasnt a small dump sorry

1: kd> !analyze -v
***

*
Bugcheck Analysis *
*

***

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffc68817603028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

Page 44bb71 not present in the dump file. Type ".hh dbgerr004" for details
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KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 3046

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on A-PC

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 3057

Key : Analysis.Memory.CommitPeak.Mb
Value: 82

Key : Analysis.System
Value: CreateObject

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1

Key : WHEA.MCiStatus.Code
Value: 0xbe00000000800400

Key : WHEA.MCiStatus.McaError
Value: 0x0400

Key : WHEA.MCiStatus.ModelError
Value: 0x0080

Key : WHEA.MCiStatus.Reserved
Value: 0x00000000

ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE: 124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffc68817603028

BUGCHECK_P3: be000000

BUGCHECK_P4: 800400

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

PROCESS_NAME: System

STACK_TEXT:
ffff9f016ed9c8e8 fffff801570b39aa : 0000000000000124 0000000000000000 ffffc68817603028 00000000be000000 : nt!KeBugCheckEx
ffff9f016ed9c8f0 fffff801567b15b0 : 0000000000000000 ffffc68817603028 ffffc68812c99710 ffffc68817603028 : nt!HalBugCheckSystem+0xca
ffff9f016ed9c930 fffff801571b552e : 0000000000000000 ffff9f016ed9c9d9 ffffc68817603028 ffffc68812c99710 : PSHED!PshedBugCheckSystem+0x10
ffff9f016ed9c960 fffff801570b52d1 : ffffc688176f74c0 ffffc688176f74c0 ffffc68812c99760 ffffc68812c99710 : nt!WheaReportHwError+0x46e
ffff9f016ed9ca40 fffff801570b5643 : 0000000000000001 ffffc68812c99760 ffffc68812c99710 0000000000000001 : nt!HalpMcaReportError+0xb1
ffff9f016ed9cbb0 fffff801570b5520 : ffffc688126e10f8 0000230000000001 0000000000000000 00000065006d0061 : nt!HalpMceHandlerCore+0xef
ffff9f016ed9cc00 fffff801570b5771 : 000000000000000c 0000000000000001 0000000000000000 0065006d0061004e : nt!HalpMceHandler+0xe0
ffff9f016ed9cc40 fffff801570b49db : 0000000000000000 0000000000000000 ffff9f016ed9ced0 0000610074006100 : nt!HalpMceHandlerWithRendezvous+0xc9
ffff9f016ed9cc70 fffff801570b7225 : ffffc688126e10f8 00640041006c0044 0065004c00720064 006800740067006e : nt!HalpHandleMachineCheck+0x5f
ffff9f016ed9cca0 fffff8015710c959 : 6100740061004400 0600000025000000 0061004e0004954b 010500000065006d : nt!HalHandleMcheck+0x35
ffff9f016ed9ccd0 fffff80157004bfa : 00040d0200730073 000043ffff41040e 61004400046f8a00 2b00000061007400 : nt!KiHandleMcheck+0x9
ffff9f016ed9cd00 fffff801570048b7 : 0000000000000000 fffff801570047ec 0000000000000002 0000000000000000 : nt!KxMcheckAbort+0x7a
ffff9f016ed9ce40 fffff80175fd138f : fffff80175fd1424 0000000000000000 000009573c804bda 0000000000000000 : nt!KiMcheckAbort+0x277
ffff9d070462f5b8 fffff80175fd1424 : 0000000000000000 000009573c804bda 0000000000000000 000000000000000f : intelppm!MWaitIdle+0x1f
ffff9d070462f5c0 fffff80156e71396 : 0000000000002cd0 0000000000000086 0000000000000000 0000000000000000 : intelppm!AcpiCStateIdleExecute+0x24
ffff9d070462f5f0 fffff80156e70154 : 0000000000000000 00001f8000000006 0000000000000003 0000000000000002 : nt!PpmIdleExecuteTransition+0x10c6
ffff9d070462f9f0 fffff80156ff95a4 : ffffffff00000000 0000000000000000 ffff9f016f3ab340 0000000000000422 : nt!PoIdle+0x374
ffff9d070462fb60 0000000000000000 : ffff9d0704630000 ffff9d0704629000 0000000000000000 0000000000000000 : nt!KiIdleLoop+0x54

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x124_0_GenuineIntel_BANK0_MSCOD0080_MCACOD0400_AR_PCC_UC_IMAGE_GenuineIntel.sys

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {9dc4f352-e3f2-6dfb-5a14-91b9377af595}

Followup: MachineOwner
---------

Colif · Feb 24, 2021

Its Colif, but close enough

Zeitsu said:
JUST GOT A CRASH AND I DONT KNOW HOW TO ANALYZE THIS ANY HELP?

LINK

this one was Nvidia drivers
try running ddu in safe mode, remove Nvidia drivers and reinstall them on restart - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

WHEA - WIndows Hardware Error Architecture - its an error called by CPU but not necessarily caused by one.
can be any hardware
can be device drivers
can be caused by heat.

what are specs of the PC?
can you run this for me? it will make a zip file, if you can upload that to a file sharing website I will see what it shows me - https://www.sysnative.com/forums/pages/bsodcollectionapp/

Zeitsu · Feb 24, 2021

Colif said:
Its Colif, but close enough

this one was Nvidia drivers
try running ddu in safe mode, remove Nvidia drivers and reinstall them on restart - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

WHEA - WIndows Hardware Error Architecture - its an error called by CPU but not necessarily caused by one.
can be any hardware
can be device drivers
can be caused by heat.

what are specs of the PC?

my bad colif, got a intel8700, gtx 1070, 16gb ram, heat is low because of airflow, tried using intel driver assistant and no drivers are needed to update.
For now just gonna do what you said and wait for a crash so that the small dump with appear

Colif · Feb 24, 2021

might as well run this while you wait - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

Zeitsu · Feb 24, 2021

Colif said:
might as well run this while you wait - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

my cpu passed the test, i always do that on every BSOD, also for the DDU should i uninstall intel graphics card too? I have uninstalled the Nvidia in safemode and installed the newest one as of now

Zeitsu · Feb 24, 2021

Colif said:
might as well run this while you wait - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

hey got a new crash and new dump file what should i do

DUMP FILE

gardenman · Feb 24, 2021

Hi, I ran the dump file through the debugger and got the following information: https://jsfiddle.net/mcy0Lk95/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:	022421-9375-01.dmp (Feb 24 2021 - 10:14:30)
Bugcheck:	DPC_WATCHDOG_VIOLATION (133)
Probably caused by:	ntkrnlmp.exe (Process: System)
Uptime:	0 Day(s), 5 Hour(s), 33 Min(s), and 53 Sec(s)

Comment: The overclocking driver "RTCore64.sys" was found on your system. (MSI Afterburner)

System: Overpowered OP-DTW1-BK
This is known as a "Walmart PC" and I can't find the support page for it, which may have BIOS updates.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

Zeitsu · Feb 24, 2021

hi should i delete anodlwfx.sys? Also Afterburner is used only for FPS temp and fps check. Also the motherboard for the system is gigabyte h310m s2

Colif · Feb 25, 2021

I wonder how you got anodlwfx.sys. Try running this to stop it loading with startup - https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns
have you run any driver updating software on this? would explain odd drivers like above.

According to bios, your version is F4 C1, I don't see that on https://www.gigabyte.com/au/Motherboard/H310M-S2-rev-10/support#support-dl-bios - I see F4 but then it jumps to F10. I think I need to look into this more tomorrow before rushing in. I doubt Walmart have custom motherboards unlike Cyberpower.
I haven't seen a Wallmart PC before apart from on videos.

Drivers look mostly okay except for Intel Management Engine Interface but it helps if its version matches bios, and right now its close.

Zeitsu · Feb 27, 2021

Colif said:
I wonder how you got anodlwfx.sys. Try running this to stop it loading with startup - https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns
have you run any driver updating software on this? would explain odd drivers like above.

According to bios, your version is F4 C1, I don't see that on https://www.gigabyte.com/au/Motherboard/H310M-S2-rev-10/support#support-dl-bios - I see F4 but then it jumps to F10. I think I need to look into this more tomorrow before rushing in. I doubt Walmart have custom motherboards unlike Cyberpower.
I haven't seen a Wallmart PC before apart from on videos.

Drivers look mostly okay except for Intel Management Engine Interface but it helps if its version matches bios, and right now its close.

how do you find it with autorun? It doesnt appear in the autoruns, but also i know its location because i searched it.

Colif · Feb 27, 2021

According to 1 site I found its actually part of windows.
anodlwfx.sys is digitally signed by Microsoft Windows Hardware Compatibility Publisher.
https://www.freefixer.com/library/file/anodlwfx.sys-141401/
If it is part of windows, it shouldn't be showing in that list.

The only reason we were looking at it is its age, not cause it is actually mentioned.
have you had any other bsod?

curious, can you open system information app
on the line next to BIOS Version, Date. What does it say?
Your board has to be revision 1 since all the bios numbers for revision 1.1 start at 10.

Zeitsu · Feb 27, 2021

Colif said:
According to 1 site I found its actually part of windows.
anodlwfx.sys is digitally signed by Microsoft Windows Hardware Compatibility Publisher.
https://www.freefixer.com/library/file/anodlwfx.sys-141401/
If it is part of windows, it shouldn't be showing in that list.

The only reason we were looking at it is its age, not cause it is actually mentioned.
have you had any other bsod?

curious, can you open system information app
on the line next to BIOS Version, Date. What does it say?
Your board has to be revision 1 since all the bios numbers for revision 1.1 start at 10.

no i found anodlwfx.sys on gardenmans debugger, also i just searched what it is online to find its location on the pc.
Also i updated the Gigabyte BIOS to the latest version which is the F15b and it seems like the BSOD crashes stopped after that
https://www.gigabyte.com/us/Motherboard/H310M-S2-rev-10/support#support-dl-bios

Colif · Feb 27, 2021

its mentioned on his driver page but that shows all drivers that were running, not those to blame.

I just wanted to make sure it was right bios before suggesting it but it appears to be working.

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