Hey there! I've bee having some trouble lately with my computer. It keeps randomly crashing and sometimes it doesn't happen for a few days and sometimes it happens multiple times a day. I bought my computer from lenovo and it came preinstalled with lenovo vantage and some other stuff. I searched around the internet and found out that you can try to delete lenovo vantage and a file called FBNetFlt. However, nothing has changed and my computer keeps crashing. I did get a dump file that says that the problem is a driver called ntoskrnl.exe but I have no idea what to do with it. Any help would be appreciated!
Question BSoD due to DRIVER_IRQL_NOT_LESS_OR_EQUAL_TO and UNEXPECTED STORE_EXCEPTION
- Thread starter Logicals
- Start date
generally, you should provide the actual minidump files
copy the files from c:\windows\minidump directory up to a cloud server, share the files for public access then post a link.
for these two bugchecks, the general procedure would be to update the bios, then update your cpu chipset driver and any storage driver.
I would then delete the pagefile.sys by turning off virtual memory, reboot then turn it back on.
if you have a intel based cpu you will want to update the intel drivers from
Intel® Driver & Support Assistant
this will fix the cases where the pagefile gets corrupted because of a bug in the intel storage driver.
(pagefile.sys gets corrupted over many sleep/wake cycles this leads to windows store corruption when the pagefile is read back into memory.)
another common cause of this error is bad RAM timing. You would update the bios, remove any overclock softwre, confirm your memory timings are correct then run memtest86 from its own boot disk to confirm your memory timings. This is for cases where you have a bad spot in your RAM due to timings issues.
the third most common cause of this problem is old third party drivers or malware. Best to look at the memory dump file to see the suspect drivers and run a malware scan to check for malware. Old windows 7 drivers sometimes modify other drivers in memory but now that windows compresses memory this leads to corruption and a bugcheck when the driver is actually used.
copy the files from c:\windows\minidump directory up to a cloud server, share the files for public access then post a link.
for these two bugchecks, the general procedure would be to update the bios, then update your cpu chipset driver and any storage driver.
I would then delete the pagefile.sys by turning off virtual memory, reboot then turn it back on.
if you have a intel based cpu you will want to update the intel drivers from
Intel® Driver & Support Assistant
this will fix the cases where the pagefile gets corrupted because of a bug in the intel storage driver.
(pagefile.sys gets corrupted over many sleep/wake cycles this leads to windows store corruption when the pagefile is read back into memory.)
another common cause of this error is bad RAM timing. You would update the bios, remove any overclock softwre, confirm your memory timings are correct then run memtest86 from its own boot disk to confirm your memory timings. This is for cases where you have a bad spot in your RAM due to timings issues.
the third most common cause of this problem is old third party drivers or malware. Best to look at the memory dump file to see the suspect drivers and run a malware scan to check for malware. Old windows 7 drivers sometimes modify other drivers in memory but now that windows compresses memory this leads to corruption and a bugcheck when the driver is actually used.
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