Question BSOD Errors, No Idea of Cause

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Feb 13, 2020
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My build
CPU: Ryzen 5 3600
Motherboard: Gigabyte X470 Aorus Ultra Gaming
RAM: CORSAIR Vengeance LPX 16GB (2 x 8GB) DDR4 3200
GPU: Radeon R9 380
PSU: CORSAIR RMx White Series RM850x White (CP-9020188-NA) 850W 80 PLUS Gold Certified
Storage: Intel 660p Series M.2 2TB
System: Win10

What I've tried:
  • DDU
  • memory tests (Using windows memory test, memtest86 and on another system; no errors)
  • storage test (Using windows built in tools and Seatools)
  • driver reinstallation
  • updating BIOS
  • reinstalling Win10 (wipe/usb)
  • finding physical damage to components (none)
Here are my BSOD codes:
  • IRQL Not Less or Equal
  • DPC Watchdog Violation
  • System Service Exception
  • Kernel Security Check Failure
  • Kernel Auto Boost Lock Acquisition With Raised IRQL
  • Driver Overran Stack Buffer
  • Kmode Exception Not Handled
  • Critical Process Died
  • Kernel Auto Boost Invalid Lock Release
  • Page Fault in Nonpaged Area
  • Interrupt Exception not Handled
  • Unexpected Kernel Mode Trap
  • APC Index Mismatch
  • IRQL GT Zero at System Service
  • Attempted Write to Readonly Memory
I've had these issues since last year that I've built this system. I did a post in the past regarding the same issue. The person wasn't really helpful. I plan to upgrade my GPU in the near future, but until that I want to find out what is making my system BSOD so often. I built a friend the same system (they opted for different PSU and GPU) and they are not experiencing any problems. The BSOD occur no matter what I'm doing (i.e. browsing on internet, watching videos, streaming, gaming, writing this post, and sometimes when I just boot it up). I checked for physical damage to the components and found nothing out of place. This is really frustrating, I'm not really that tech savvy, please be patient with me.

Here's the link to the old post I had about this issue which wasn't solved:
https://forums.tomshardware.com/threads/frequent-multiple-bsod.3573540/#post-21575771

Memory.dmp link (hopefully this works):
https://drive.google.com/file/d/1eL-kxZmUh1YrDu0_eUnnNl_dfpYgvQ9C/view?usp=sharing
 
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PC Tailor

Illustrious
Ambassador
This is locked and private at the moment, you'll need to share it publicly for us to download. Is this the only dump file you have?

reinstalling Win10
The fact that you have done this usually means one of two things, either its a hardware related problem, or the offending software is being reinstalled after the install.

You've also described quite a lot of stop codes there, and whilst many to all of them are often software related, the fact that you have such a wild variety is concerning. Quite often when it is an individual piece of software, you could expect a bit more consistency in how it misbehaves. That doesn't mean a software error always has the same stop code, just that it usually behaves a bit more predicatably. A wild erratic amount of stop codes can be indicative of hardware issues.

DPC Watchdog Violation
This one for example could be interesting, because if the dump file shows parm 1 = 0 then this would indicate one DPC exceeded its timeslot, however a parm 1 =1 would suddenly become more complex and could indicate multiple DPCs and could be looking at interacting software for example, so it could get quite complex.

memory tests
tested RAM on different system
What test did you run? Presumably it ran fine on another system?

Without looking into any dump files (and the nature of yours would likely be beyond my current training), have you also tested your storage drive? https://www.seagate.com/gb/en/support/kb/how-to-use-seatools-for-windows-202435en/

Assuming you have also ensured key drivers are up to date? Such as Chipset, Network/WiFi, and GPU drivers for example?
 
Feb 13, 2020
11
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Thanks for the reply! Sorry if I didn't clarify some things in original comment.

This is locked and private at the moment, you'll need to share it publicly for us to download. Is this the only dump file you have?
I could only find this dump file, the previous ones I can't seem to find. Might have been overwritten or deleted.
This is the Memory.dmp file, it should be viewable this time:
https://drive.google.com/file/d/1eL-kxZmUh1YrDu0_eUnnNl_dfpYgvQ9C/view?usp=sharing

What test did you run? Presumably it ran fine on another system?
The tests consists of testing components on another system and windows memory test. Both ran fine and no errors occurred.

Without looking into any dump files (and the nature of yours would likely be beyond my current training), have you also tested your storage drive?
I don't know if it would be considered testing the storage drive fully, but I did use Windows disk check tools.

Assuming you have also ensured key drivers are up to date? Such as Chipset, Network/WiFi, and GPU drivers for example?
I have checked for any updates driver related, everything is up to date.

I have a slight hunch that it might be my RAM that's causing the issues, but I don't want to buy new components unless I have to.
I saw this program online called WinDBG Preview that opens up the memory.dmp file. Any clue as to if this helps narrowing down what's causing these stop error codes?
 

PC Tailor

Illustrious
Ambassador
Apologies, I have been a bit inundated recently. I went to run this by some more expert colleagues also but unfortunately they are also busy. So I will do what I can. I am still in training for debugging, but I can help out where possible. Some of the errors you have encountered are not ones I often come across either. So just keep all of this in mind! :) I'm not going to pretend to be an expert at these.

Also for the time being, if you want to change your settings to create minidumps as opposed to full memory dumps, it will make your life easier when uploading files. A memory dump is best overall, but a minidump is usually more than enough and a fraction of the size.

I have run the dump file(s) and you can see the full report(s) in the link below.
If you are prompted to "Run only if trusted" simply click play/run and the html will be viewed. This warning is always present.

Report: https://jsfiddle.net/2nyheacv/show/

Summary of findings:
KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE
Probably caused by : ntkrnlmp.exe ( nt!KeAbPostRelease+13c26b )
--------------------
UNEXPECTED_KERNEL_MODE_TRAP
Probably caused by : ntkrnlmp.exe ( nt!KiDispatchException+16e )
--------------------
SYSTEM_SERVICE_EXCEPTION
Probably caused by : memory_corruption

The big one that seems to come out to me is;

Rich (BB code):
ffffa686`c218e4c0 fffff802`7b06b06e : ffffb009`61704bd0 ffffa686`c218e5e0 ffffa686`c218e610 ffffb009`00000000 : nt!ExAllocatePoolWithTag+0x63
ffffa686`c218e510 fffff802`7b07fed2 : 00000000`00000000 ffffa686`c218e5e0 ffffb009`617049c0 00000000`c0000010 : portcls!CIrpStream::TransferKsIrp+0xfe
ffffa686`c218e580 fffff802`7b065783 : ffffb009`615b6b60 ffffb009`6a3e0a30 00000000`00000000 00000000`00000001 : portcls!CPortPinWavePci::DeviceIoControl+0x1a2
ffffa686`c218e600 fffff802`762290a8 : 00000000`00000001 ffffb009`61210060 ffffb009`6a3e0a30 ffffa686`c218e7e0 : portcls!DispatchDeviceIoControl+0xb3
ffffa686`c218e670 fffff802`7b06528c : ffffa686`c218e6c0 fffff802`763696ea ffffb009`6a3e0a30 ffffb009`615b6b60 : ks!KsDispatchIrp+0x58
ffffa686`c218e6b0 fffff802`76363982 : ffffa686`c218e7e0 ffffb009`6a3e0cb0 ffffb009`6a3e0cb0 ffffb009`615b6a10 : portcls!PcDispatchIrp+0x6c
ffffa686`c218e720 fffff802`67499db9 : ffffb009`6a3e0a30 ffffb009`6a3e0cb0 ffffb009`6a3e0a30 ffffb009`612a82f0 : vrtaucbl+0x3982
ffffa686`c218e750 fffff802`763716bf : ffffb009`6a3e0a30 ffffa686`c218e7e0 ffffb009`6a3e0cb0 ffffb009`612a82f0 : nt!IofCallDriver+0x59

This is:

vrtaucbl.sysVentriloVirtual Audio Cable (WDM)15/02/2010In 3 of 3 dumps

This appears to lead up to the crash in one of the 3 dump files, but is also loaded in all of them.

I would first recommending updating this driver if there is indeed an update available (it is dated back to 2010, but i know it is older software) http://www.ventrilo.com/download.php

If not I would remove it entirely and see if the issue persists.

I would also run memtest as per these instructions:

I know you ran Windows Memory Diag, but memtest is much more robust. Run it for a full 4 passes.
 
Feb 13, 2020
11
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Sorry for not updating often. I also got some help from other communities.
Here were the things I went through:
  • memtest86 (came up with no errors)
  • recommended to test my gpu in other systems or another gpu in my system (I'll have to find someone to test or borrow a gpu)
  • using cmd, sfc /scannow (results said it fixed corrupted files, just a temporary fix)
The error that occurred once was from a program called virtual audio cable that my friend helped me download. I'm going to download a newer version that's working.
I haven't experience any crashes today, ironically.
 
Feb 13, 2020
11
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Update on the issue:
I updated Virtual Audio cable. Came across another BSOD this morning when booting up my pc. I walked away for 2 minutes (at this time windows is probably prompting me to log in to an account), and heard it restart again.
Error: KERNEL_AUTO_BOOST_LOCK_ACQUISITION_WITH_RAISED_IRQL
Memory dump:
https://drive.google.com/file/d/17ejDGdUsSL_eeTnLdfxvhZSK2ne7aJf9/view?usp=sharing

Update 2:
Changed my memory speed from 2133 to 3200
Got another BSOD later: IRQL_NOT_LESS_OR_EQUAL
Memory dump:
https://drive.google.com/file/d/1F49U_FjXi3hCSE89zFz0Wcs-7Fx5kq57/view?usp=sharing

Update 3:
Got APC_INDEX_MISMATCH 5 times in a row with a IRQL_NOT_LESS_OR_EQUAL. It's probably from running higher memory speed than the motherboard can handle. I lowered the memory speed but it persists.
 
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