[SOLVED] BSOD Every 15-60 minutes narrowed down to network drivers

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Apr 30, 2021
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I have tried EVERYTHING. Here are my past 5 mini dumps. I crash 10+ times a day, this is starting to get unbearable. I have tried every driver I could finder, I have tried ethernet, uninstalling drivers, sfc scannow, I have tried chkdsk and I have tried to uninstall all drivers. When I uninstall all drivers and disconnect ethernet my PC stays on no issues. It is 100% something network related. I find if I completely uninstall and restart that I can keep my computer open for nearly an hour connected to ethernet.

dumps: https://drive.google.com/file/d/1wJgFCBMkP72O6IbH2IGTlDNuuD8sWTc_/view?usp=sharing

SPECS:
OS Name Microsoft Windows 10 Pro
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-8AA1PSB
System Manufacturer Auxby
System Model LC1000
System Type x64-based PC
System SKU SKU
Processor Intel(R) Core(TM) i7-3970X CPU @ 3.50GHz, 3501 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 4102, 5/27/2013
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product RAMPAGE IV EXTREME
BaseBoard Version Rev 1.xx
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.906"
User Name DESKTOP-8AA1PSB\Abdel
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.9 GB
Available Physical Memory 27.4 GB
Total Virtual Memory 36.7 GB
Available Virtual Memory 31.3 GB
Page File Space 4.75 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes


ANY HELP WOULD BE GREATLY APPRECIATED I AM AT MY WITS' END
 
Solution
crash 1 and 6 mention mmcss.sys. I had to look it up Its Multimedia Class Scheduler Service (part of windows). I hadn't seen it in living memory, and it is not something i have seen in crashes before. its not cause, its just involved. Looking through google it seems to show up with relation to Nvidia drivers.
Mainly for multimedia programs - http://batcmd.com/windows/10/services/mmcss/

only results i find for it are a post of mine from 4 years ago and I didn't know what it did back then either. Before i knew processes mentioned in bsod are hardly ever the causes. I was more curious what it runs with to figure out what might be cause. Windows Media player?

try updating lan drivers, yours are 3 years old -...
Apr 30, 2021
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What is PSU make/model? how old is it?

The PSU is pretty old (2015-16ish, when I got the PC), I don't know the model. The PC still crashes when I run many things, though. It just NEVER crashes while playing games. I am getting a new PC next month, but its very hard for me to work for 1 month coding etc without a pc that can stay on for more than 20 minutes.
 

Colif

Win 11 Master
Moderator
some psu struggle with the transition between games and idle, you could try running pc on high performance Power plan, might make a difference.

My gpu died a week before i got a new PC, i know how it feels

i will read dump conversions once gardenman wakes up.
 

Colif

Win 11 Master
Moderator
i7-3970X CPU
RAMPAGE IV EXTREME
32gb ram 8 x 4gb
RM850x

What am I missing?

I wish I had never seen WHEA errors before... really, I do.

but anyway. WHEA - Windows Hardware Error Architecture. Its an error called by CPU but not necessarily caused by it
can be caused by overclocking so remove any you have now
can be caused by overclocking software - I don't see any installed
can be caused by heat
can be sometimes caused by drivers
can be any hardware so have to test everything.

I be surprised if dump for it shows me anything I haven't seen before, whea dumps don't vary much.
 
Apr 30, 2021
17
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My cooling system is not the best, and needs to be fixed. I honestly think I will just stick it out for now. I have tried everything almost besides replacing physical hardware. 1 more month is not too long and hopefully, I can get a brand new PC. If you notice anything after garden analyzes it please let me know.
 

gardenman

Splendid
Moderator
I ran the dump files through the debugger and got the following information: https://jsfiddle.net/xe10fnju/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:050921-24750-01.dmp (May 9 2021 - 04:47:17)
Bugcheck:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 09 Min(s), and 35 Sec(s)

File information:050921-24515-01.dmp (May 9 2021 - 05:25:21)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 31 Min(s), and 54 Sec(s)

File information:050921-24000-01.dmp (May 9 2021 - 04:52:29)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 04 Min(s), and 12 Sec(s)

File information:050921-23796-01.dmp (May 9 2021 - 07:35:42)
Bugcheck:WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 52 Min(s), and 56 Sec(s)

File information:050921-23375-01.dmp (May 9 2021 - 03:38:45)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process: NVIDIA Share.exe)
Uptime:0 Day(s), 0 Hour(s), 07 Min(s), and 11 Sec(s)

File information:050921-23140-01.dmp (May 9 2021 - 04:03:59)
Bugcheck:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 11 Min(s), and 31 Sec(s)
This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 11 Master
Moderator
crash 1 and 6 mention mmcss.sys. I had to look it up Its Multimedia Class Scheduler Service (part of windows). I hadn't seen it in living memory, and it is not something i have seen in crashes before. its not cause, its just involved. Looking through google it seems to show up with relation to Nvidia drivers.
Mainly for multimedia programs - http://batcmd.com/windows/10/services/mmcss/

only results i find for it are a post of mine from 4 years ago and I didn't know what it did back then either. Before i knew processes mentioned in bsod are hardly ever the causes. I was more curious what it runs with to figure out what might be cause. Windows Media player?

try updating lan drivers, yours are 3 years old - https://downloadcenter.intel.com/product/71305/Intel-Ethernet-Connection-I218-V

try running this on cpu - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool
 
Solution