Question BSOD everytime I install the AMD drivers on my Ryzen 5 3500U Laptop ?

Rafik1722

Commendable
May 20, 2022
35
2
1,535
Good day everyone, I have a Lenovo IdeaPad 3 15ADA05 Laptop with a Ryzen 5 3500U and 4gb of RAM.
Upon adding a new 8GB 2400mhz RAM stick to the original 4GB soldered RAM to make a total of 12GB, and doing a fresh Windows 10 installation, I keep getting BSODs (Memory_Managment and other error codes) everytime I install the AMD drivers.

The laptop works fine and the RAM is functional but the moment I install the GPU drivers I get a BSOD.
These are the minidump files: Minidump

Any help would be appreciated.
 

Lutfij

Titan
Moderator
Use DDU to remove all GPU drivers(Intel, Nvidia and AMD) in Safe Mode, then manually install the latest GPU driver sourced from Lenovo's support site, bespoke to your laptop using your serial number. Speaking of Lenovo's support, can you see if your laptop is pending any BIOS updates?
 
Oct 8, 2024
48
3
35
try ruling out driver first, then try uninstalling all devices drivers (GPU, chipset, etc) and go to the device manufacturer's website to download the latest version and reinstall.
 

Rafik1722

Commendable
May 20, 2022
35
2
1,535
Use DDU to remove all GPU drivers(Intel, Nvidia and AMD) in Safe Mode, then manually install the latest GPU driver sourced from Lenovo's support site, bespoke to your laptop using your serial number. Speaking of Lenovo's support, can you see if your laptop is pending any BIOS updates?
Hey thanks for the reply, I have run DDU in safe mode to clean all AMD drivers and installed them directly from Lenovo's support website, but the issue still persists, I have gotten multiple BSOD's since, these are the new dumpfile:MiniDump1

My BIOS version is E8CN41WW