[SOLVED] BSOD Issues

Jun 13, 2019
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I've been getting bluescreen errors on most of our old computer's that I've been upgrading to windows 10. I do a clean install. The ones that bluescreen typically have a Gigabyte H97-D3H for their motherboard. In this particular case I've tried multiple things. I've checked the CPU temp as well as ran the Intel Diagnostic tool. I've run multiple mem tests. All came back normal, no errors. I've tried reinstalling some of the motherboard drivers, in particular the chipset drivers. I've tried running driver verifier and tried to get it to bluescreen while running, but it just crashes windows without a bluescreen. I've also run the samsung magician to see if there's a bad sector on the ssd, that came back fine as well. I've also flashed the latest BIOS. Is there any chance someone could analyze the dmp files for me? Any suggestions? Also, I'm just realizing I haven't reset the CMOS yet. I'll do that while I wait for a reply.

Heres the build:
Motherboard: H97-D3H
CPU: i7-4790
RAM: DDR3 2x16GB
PSU: Corsair CX600M
SSD: Samsung 860 EVO 500GB
Graphics: Nvidia Quadro K620

Here is the link to the Dump Files: https://www.dropbox.com/s/qohivnk5eswm9ev/Dumps.zip?dl=0

This has been driving me crazy for a long time. Any help is much appreciated. Thanks!
 
Solution
MpSigStub.exe is part of windows update.
The CompatTelRunner.exe file is part of Windows. Also known as Microsoft Compatibility Telemetry, Compatibility Appraiser Telemetry Runner, or simply Compatibility Telemetry.

unusual things too crash.

try updating lan drivers - https://downloadcenter.intel.com/do...k-Adapter-Driver-for-Windows-10?product=36773

Update intel rapid storage tech - https://downloadcenter.intel.com/product/55005/Intel-Rapid-Storage-Technology-Intel-RST-
update realtek sound driver to Version 6.0.8791.1 (see post under the info post) - https://www.tenforums.com/sound-audio/135259-latest-realtek-hd-audio-driver-version-2-a.html

The Nvidia drivers are suspect as well but...
Jun 13, 2019
7
0
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Another thing I forgot to mention, I've run a System File Checker Scan to see if there are any corrupt windows files, but it came back with no integrity violations.
 
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gardenman

Splendid
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://glutinoustowel.htmlpasta.com/
File information:012220-8250-01.dmp (Jan 22 2020 - 12:12:47)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process: chrome.exe)
Uptime:0 Day(s), 11 Hour(s), 29 Min(s), and 04 Sec(s)

File information:012120-5750-01.dmp (Jan 21 2020 - 11:52:01)
Bugcheck:DPC_WATCHDOG_VIOLATION (133)
Probably caused by:memory_corruption (Process: MpSigStub.exe)
Uptime:0 Day(s), 6 Hour(s), 41 Min(s), and 15 Sec(s)

File information:012120-5703-01.dmp (Jan 22 2020 - 00:37:37)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:memory_corruption (Process: svchost.exe)
Uptime:0 Day(s), 12 Hour(s), 44 Min(s), and 57 Sec(s)

File information:012120-5671-01.dmp (Jan 21 2020 - 05:09:49)
Bugcheck:ATTEMPTED_WRITE_TO_READONLY_MEMORY (BE)
Probably caused by:memory_corruption (Process: CompatTelRunner.exe)
Uptime:1 Day(s), 0 Hour(s), 12 Min(s), and 32 Sec(s)

File information:012020-5421-01.dmp (Jan 20 2020 - 04:56:26)
Bugcheck:DPC_WATCHDOG_VIOLATION (133)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 9 Hour(s), 55 Min(s), and 40 Sec(s)
Possible Motherboard page: https://www.gigabyte.com/us/Motherboard/GA-H97-D3H-rev-10
It appears you have the latest BIOS already installed, version F7.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 11 Master
Moderator
MpSigStub.exe is part of windows update.
The CompatTelRunner.exe file is part of Windows. Also known as Microsoft Compatibility Telemetry, Compatibility Appraiser Telemetry Runner, or simply Compatibility Telemetry.

unusual things too crash.

try updating lan drivers - https://downloadcenter.intel.com/do...k-Adapter-Driver-for-Windows-10?product=36773

Update intel rapid storage tech - https://downloadcenter.intel.com/product/55005/Intel-Rapid-Storage-Technology-Intel-RST-
update realtek sound driver to Version 6.0.8791.1 (see post under the info post) - https://www.tenforums.com/sound-audio/135259-latest-realtek-hd-audio-driver-version-2-a.html

The Nvidia drivers are suspect as well but I have no proof. None of the BSOD actually mention a driver so updating old drivers is best place to start. All the ones above replace drivers that are at least 3 years old.

any reason why you have the intel HD graphics driver installed? if you running off the Nvidia card, you don't need them.
 
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Solution