[SOLVED] BSOD on Lenovo 520 15IKB

[John Dell]

I have been experiencing random BSOD during the day ...at least one a day during normal use of the laptop (browsing or watching youtube)
Also disconnecting the power from laptop it freeze it.. sending it to BSOD.

this is the dump file

Filebin :: bin v1oyj6h8cvv2ln5l

Hardware: 81BF, LENOVO, LNVNB161216
CPU: GenuineIntel Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 8664, level: 6
8 logical processors, active mask: 255
RAM: 17048506368 bytes (15.9GB)
NVIDIA GeForce MX150
Intel(R) UHD Graphics 620
Realtek PCIe GbE Family Controller


All the drivers are updated and so the bios

Hope someone can help me to find the cause of the error.
thank you

 

[gardenman]

Hi, I ran the dump file through the debugger and got the following information: https://jsfiddle.net/7jbq4crm/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:	112920-39875-01.dmp (Nov 29 2020 - 06:34:34)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	GenuineIntel (Process: System)
Uptime:	1 Day(s), 2 Hour(s), 10 Min(s), and 00 Sec(s)

Possible system page: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/500-series/520-15ikb

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[John Dell]

thank you so much for your help.
so...analysis is pointing to CPU or motherboard?