Question BSOD RAM not on Motherboard QVL

[JnAK]

Summary: My comp has been bsod frequently. It generally happens on startup or opening an application, however, it is stable when it is running games. I can be gaming for hours with zero issues. Then, if I open something like chrome or edge, the comp bsod. The bsod has gotten worse and worse. The bsod happens on the initial opening of an app and even happens during some restarts as soon as I put in my pin to login.Of the many issues I have been trying to work through, I finally double checked the QVL list for the motherboard, and found that my RAM is not on the list. I originally thought I checked compatibility, but I must have been skimming and overlooked the specific part.

The most common bsod is: Critical process died

What I have tried:

I have checked the windows files using SFC /scannow and the DISM commands.

I have checked the RAM with memtest86 (I only completed 31 of the 40ish tests as it took over 3 hours to make it that far).

I have checked the SSD for issues using HD Tune Pro and found none.

I have checked the CPU using prime95 for a little over an hour and didn't find any issues.

The drivers are updated, as far as I can tell. Windows does not have any further updates. When I turn the Driver Auto Updater feature on in the BIOS, I have updated those drivers.

The GPU is running fine, as far as I can tell. The AMD Experience app says the driver is up to date.

So, I have not found any hardware issues.

The motherboard is updated to the 3.16 BIOS. I updated the BIOS initially before I installed windows 11.

I have reseated and reinstalled the hardware and connections.

I have run the build with a single stick(one of each) of ram and the issues persist. The RAM is currently seated in the A2 and B2 slots (as recommended by the motherboard manual).

I finally found that the RAM is not on the motherboard's QVL list. So I am curious if I can change the ram speeds to be more stable, or if I have to order new RAM.

The build:

Motherboard - ASRock X870 PG Riptide

RAM -G.Skill Trident Z5 Neo Series (AMD EXPO) 2x32GB 6000MT/s CL30-40-40-96 1.40V (F5-6000J3040G32GX2-TZ5N)

CPU - AMD Ryzen 7 7800X3D

GPU - AMD Radeon RX 7900 XT

OS - Windows 11

Perhaps I should just install windows 10. I have no idea.

Any help is greatly appreciated.

 

[Lutfij]

Welcome to the forums, newcomer!

I finally double checked the QVL list for the motherboard, and found that my RAM is not on the list.
Technically, you shouldn't be very QVL focused. The Neo mentioned in G.Skill's ram kits are designated for AMD's Ryzen platforms.

Motherboard - ASRock X870 PG Riptide
Out of curiosity, what BIOS version are you on for your motherboard?

Perhaps I should just install windows 10. I have no idea.
Did you upgrade to Windows 11 using the internal upgrade path or are you on Windows 11 after a clean install in offline mode? If upgrade path, recreate your bootable USB installer for Windows 11 and reinstall the OS in offline mode.

 

[JnAK]

Welcome to the forums, newcomer!

I finally double checked the QVL list for the motherboard, and found that my RAM is not on the list.
Technically, you shouldn't be very QVL focused. The Neo mentioned in G.Skill's ram kits are designated for AMD's Ryzen platforms.

Motherboard - ASRock X870 PG Riptide
Out of curiosity, what BIOS version are you on for your motherboard?

Perhaps I should just install windows 10. I have no idea.
Did you upgrade to Windows 11 using the internal upgrade path or are you on Windows 11 after a clean install in offline mode? If upgrade path, recreate your bootable USB installer for Windows 11 and reinstall the OS in offline mode.

I updated the initial entry to reflect your questions. I installed BIOS version 3.16 before anything. Then I installed windows 11, the first OS that was installed on the comp, and so far the only.