Question BSOD Related to tcpip.sys

[shk7]

Hi all, I've recently built a PC and I've been facing this blue screen of death mostly when my PC wakes up from sleep. The event viewer states it as "Microsoft-Windows-Kernel-Power" with the Keyword "0x8000400000000002" and Event ID "41"

The blue screens I got were "DRIVER_IRQL_NOT_LESS_OR_EQUAL" & "SYSTEM_SERVICE_EXCEPTION", all related to tcpip.sys

System:
Windows 10 Home 22H2 19045.5011
CPU: Ryzen 7 7800x3d
GPU: 4070 Ti Super
Motherboard: MSI B650I Edge
Ram: 16x2 (32GB) Corsair Vengeance DDR5 6000mhz


I've tried disabling drivers, updating drivers, changing network drivers, disabling some services from running, ran diagnostic tools (like windows memory, etc) but I got nowhere




XML View of details:

- <Event xmlns="

http://schemas.microsoft.com/win/2004/08/events/event

">


- <System>


<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />


<EventID>41</EventID>


<Version>8</Version>


<Level>1</Level>


<Task>63</Task>


<Opcode>0</Opcode>


<Keywords>0x8000400000000002</Keywords>


<TimeCreated SystemTime="2024-10-07T23:01:04.5888624Z" />


<EventRecordID>6238</EventRecordID>


<Correlation />


<Execution ProcessID="4" ThreadID="8" />


<Channel>System</Channel>


<Computer>DESKTOP-RP5DG1A</Computer>


<Security UserID="S-1-5-18" />


</System>


- <EventData>


<Data Name="BugcheckCode">30</Data>


<Data Name="BugcheckParameter1">0xffffffffc0000096</Data>


<Data Name="BugcheckParameter2">0xffffc00fc40181c8</Data>


<Data Name="BugcheckParameter3">0x0</Data>


<Data Name="BugcheckParameter4">0x0</Data>


<Data Name="SleepInProgress">0</Data>


<Data Name="PowerButtonTimestamp">0</Data>


<Data Name="BootAppStatus">0</Data>


<Data Name="Checkpoint">0</Data>


<Data Name="ConnectedStandbyInProgress">false</Data>


<Data Name="SystemSleepTransitionsToOn">1</Data>


<Data Name="CsEntryScenarioInstanceId">0</Data>


<Data Name="BugcheckInfoFromEFI">false</Data>


<Data Name="CheckpointStatus">0</Data>


<Data Name="CsEntryScenarioInstanceIdV2">0</Data>


<Data Name="LongPowerButtonPressDetected">false</Data>


</EventData>


</Event>

I'd appreciate any help

 

[JohnBonhamsGhost]

is this a fresh Windows installation for the new system or imported from another build?

 

[shk7]

is this a fresh Windows installation for the new system or imported from another build?

it is a fresh Windows 10 installation, but the problem appeared around a week or more after first use, which is why I'm not sure if it's hardware or software related.

 

[JohnBonhamsGhost]

I'm not sure if it's hardware or software related

try running DISM and SFC routines to see if Windows can find any problems with the installation.

 

[ubuysa]

Upload the dump files please.

 

[johnbl]

bugcheck 0x1e
2: kd> !error 0xc0000096
Error code: (NTSTATUS) 0xc0000096 (3221225622) - {EXCEPTION} Privileged instruction.

(this is a error you might get with a corrupted stack)


I would update the network driver as a start. if the network is using a usb device, you might need to update the bios and the network driver. without the dump we don't know which network driver it is. (lan, wireless lan, bluetooth)