BSOD Tried recommended fixes but safe mode works

[LennyHunt11]

So I've gotten the Blue Screen of Death and I've tried refreshing the PC, tried automatic repairs/ diagnosing for issues, even a recovery point, did the msconfig option but i can access safemode. I don't know what to do but I've ran into this issue before and I think i fixed it by moving back the Fan and moving it back into place but I am not sure what too do could something inside not be in place I don't know but I'd love if theres any other fixes.

 

[gardenman]

Hi, Lenny.

Normal Mode = Windows + 3rd Party Drivers
Safe Mode = Windows + Microsoft only Drivers

In Safe Mode, only the most basic and safest drivers are loaded. This is why your screen looks all funny in Safe Mode, because the normal video driver isn't being loaded. Since you're not crashing in Safe Mode, but are in Normal Mode, we can conclude that it might be a 3rd party driver that is causing the problem.

Set your PC up to use the "Small Memory Dump" files. These are also called minidumps. [Here are some instructions.] Then try normal mode again. Each time you have a BSOD your PC will create a minidump. They will be located in the C:\Windows\minidump folder.

Once you have 3 to 5 minidumps, upload them to a public server and post the link here so they can be reviewed by others. You can zip them up if you like. Sometimes we can point to an exact driver that is causing the BSODs and help you fix it.

 

[kris_hm]

Since you didnt mention any recent hardware upgrades i assume you havent added any new hardware. Is your computer in a well vented area? And is the inside clean?

 

[LennyHunt11]

Hi, Lenny.

Normal Mode = Windows + 3rd Party Drivers
Safe Mode = Windows + Microsoft only Drivers

In Safe Mode, only the most basic and safest drivers are loaded. This is why your screen looks all funny in Safe Mode, because the normal video driver isn't being loaded. Since you're not crashing in Safe Mode, but are in Normal Mode, we can conclude that it might be a 3rd party driver that is causing the problem.

Set your PC up to use the "Small Memory Dump" files. These are also called minidumps. [Here are some instructions.] Then try normal mode again. Each time you have a BSOD your PC will create a minidump. They will be located in the C:\Windows\minidump folder.

Once you have 3 to 5 minidumps, upload them to a public server and post the link here so they can be reviewed by others. You can zip them up if you like. Sometimes we can point to an exact driver that is causing the BSODs and help you fix it.

Since you didnt mention any recent hardware upgrades i assume you havent added any new hardware. Is your computer in a well vented area? And is the inside clean?

Here is the link for the mini dump files
https://drive.google.com/open?id=0B_8IqkwKWSNiSVJ0ZUQxQzhzT0U

and yes I used a air can to can out any dust as much as I could at least.

 

[gardenman]

Hi Lenny, I downloaded the dump files and ran them through the MS Debugger and got the following information: https://pastebin.com/Umx1pi2i

Dump File: 070717-17109-01.dmp
[DPC_WATCHDOG_VIOLATION (133)]
Probably caused by : nvlddmkm.sys ( nvlddmkm+198d5d )
IMAGE_NAME: nvlddmkm.sys

Dump File: 070717-17125-02.dmp
DPC_WATCHDOG_VIOLATION (133)
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b191e )
IMAGE_NAME: nvlddmkm.sys

All 5 dump files listed the same information, the nvldkmkm.sys file which is part of the NVidia driver.

I recommend trying either a re-install of your current driver, or trying a slightly older version. You can download the drivers from here: http://www.geforce.com/drivers

While in Safe Mode, use DDU to do a full uninstall of the driver, then either re-install your current driver (or try a slightly older one). [Here is more information] that should help.

I hope this helps.

 

[LennyHunt11]

Hi Lenny, I downloaded the dump files and ran them through the MS Debugger and got the following information: https://pastebin.com/Umx1pi2i

Dump File: 070717-17109-01.dmp
[DPC_WATCHDOG_VIOLATION (133)]
Probably caused by : nvlddmkm.sys ( nvlddmkm+198d5d )
IMAGE_NAME: nvlddmkm.sys

Dump File: 070717-17125-02.dmp
DPC_WATCHDOG_VIOLATION (133)
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b191e )
IMAGE_NAME: nvlddmkm.sys

All 5 dump files listed the same information, the nvldkmkm.sys file which is part of the NVidia driver.

I recommend trying either a re-install of your current driver, or trying a slightly older version. You can download the drivers from here: http://www.geforce.com/drivers

While in Safe Mode, use DDU to do a full uninstall of the driver, then either re-install your current driver (or try a slightly older one). [Here is more information] that should help.

I hope this helps.

Thank you very much! It has worked and now I just have to install the new video card! Thank you glad I posted this issue!!

 

[gardenman]

Great! I'm glad you got it working. Take care.

 

[LennyHunt11]

I've ran into another issue I installed the latest driver for my computer, and now I just get a black blank screen any help?

 

[gardenman]

You said you was going to install a new video card after we got it fixed? So give details about what exactly you have done. You got your old video card working by reinstalling the drivers? And then replaced the video card with a new one, and now your PC is giving you a blank screen?

If so, it doesn't make sense why you would install the drivers for the old card, then put a new card in. <-- That's why I'm confused.

If you can get back into safe mode, run DDU to uninstall the drivers for the old card, and install the drivers for the new card, that might work.

It that isn't what happened, then please explain step by step what you have done.. and give details about which video cards you are installing and removing, etc. Give more system specs.

 

[LennyHunt11]

You said you was going to install a new video card after we got it fixed? So give details about what exactly you have done. You got your old video card working by reinstalling the drivers? And then replaced the video card with a new one, and now your PC is giving you a blank screen?

If so, it doesn't make sense why you would install the drivers for the old card, then put a new card in. <-- That's why I'm confused.

If you can get back into safe mode, run DDU to uninstall the drivers for the old card, and install the drivers for the new card, that might work.

It that isn't what happened, then please explain step by step what you have done.. and give details about which video cards you are installing and removing, etc. Give more system specs.

Oh, so what Im reading I can't use the same video card, just with a older update and I have to replace it?

 

[gardenman]

I'm confused. Provide detailed information about what you've done and what you are trying to do. Give details about the card you have removed, the one you have added, the driver versions used, etc.

If you've installed a new card, then go back into safe mode, run DDU, and then install the driver for the new card to see if that helps. I'm assuming it's a different card, like the old one was a GTX 950 and the new one is a GTX 1080. You need to provide all of that information. There are [different ways you can get into Safe Mode].

It's often difficult to get video cards installed correctly because they don't want to be seated correctly. You can also try taking the card back out, then putting it back in, making sure all connections are tight and secure. Always turn off your PC before doing this.

You should be able to use a slightly older driver for your card. The biggest problem is that Windows Update will try to automatically update it, but usually Windows Update has a slightly older version anyway.