Buenos Aires call center just like India

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

I have seeketh more info, e.g., see
http://forums.storagereview.net/index.php?s=74f66a1832c6d8cc66ca4a823dc1541b&showtopic=18075&st=0&#entry190822.

--
http://www.standards.com/; See Howard Kaikow's web site.
"Edward J. Neth" <ejn63@netscape.net> wrote in message
news:31o9omF3dor9bU1@individual.net...
> That is true - but with the current crash in prices, Maxtor is not making
> money - and they don't have product to compete with WD and Seagate in the
> notebook market, nor do they have 1" or 1.8" drives to go against Seagate
> (which is going for the retail market like gangbusters, plus has contracts
> with Rio and Creative Labs) and Toshiba (which has a very lucrative
> contract with Apple) and Hitachi (which has contracts with Rio and
> Creative).
>
> I would guess that within 6 months - 1 year, Maxtor will be history -
either
> absorbed by another drive maker or simply gone.
>
>
> "Howard Kaikow" <kaikow@standards.com> wrote in message
> news:cp6l3n$f65$1@pyrite.mv.net...
> > I have two Quantum SCSI drives, they are great.
> > Thus far, I've avoided non-SCSI hard drives, other than external USB
> drives,
> > which are both Maxtor.
> >
> > The drives that get packaged into systems are rarely the best of the
lot.
> > The WD SCSI drive on my main system failed after about a year.
> >
> > There are no guarantees with any of the drive manufacturers.
>
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

"Vic Dura" <vpdura@XXXhiwaay.net> wrote in message
news:25rer01ab9c17ghobmu1ik79bfbd5oeime@4ax.com...
> On Wed, 8 Dec 2004 01:51:21 -0800, RE: Re: I tried to canceled the
> order, Dell fought "Timothy Daniels" <TDaniels@NoSpamDot.com> wrote:
>
> >I checked with my credit card company, and there
> > hadn't yet been a charge to my card, so I put a block
> > on it. If Dell tries to charge me when it gets the HD
> > in stock, they'll get a Decline.
>
> How do you put the "block" on the charge? What credit card company are
> you using? My credit card company will only let me dispute a charge
> *after* it occurs. I like your company better.

I doubt that they can but a block.
TD was likely feed incorrect ubfo by whomsover he spoke to.

Reminds of the Fed Ex rep telling me that a package was out f or delivery
that day when Fed Ex had never received the package. Package had actuallt
been shipped via UPS and was delivered the next day. Vendor sent me a Fed EX
tracking number, but the distributor, after putting Fed EX shippomg labels
on the package, added a UPS label an dshipped UPS. Rather confusing.

Bottom line: Thou shalt not believeth all that others speaketh.
>
> --
> To reply to me directly, remove the XXX characters from my email address.

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

"Vic Dvra" wrote:
> "Timothy Daniels" wrote:
>
>> I checked with my credit card company, and there
>> hadn't yet been a charge to my card, so I pvt a block
>> on it. If Dell tries to charge me when it gets the HD
>> in stock, they'll get a Decline.
>
> How do yov pvt the "block" on the charge? What credit
> card company are yov vsing? My credit card company
> will only let me dispvte a charge *after* it occvrs. I like
> yovr company better.


The company is VISA, bvt it's sponsored by my
credit vnion. Bvt the block is on ALL charges,
not jvst the charge from Dell, so I can't vse that
credit card vntil I vn-block it.

BTW, I looked at my Dell accovnt via the website,
and it says that the order was cancelled. For all I
know, the Indian rep got my email address wrong
and the confirmation of my cancellation may have
bovnced. For some reason, she didn't have
access to the email address that I provided in the
order form.

I jvst read in financial news that Maxtor has reported
strong retail demand for its drives this season, so
that may be a reason for the Dell backorder. Why
Dell reported the drive to be in stock when it wasn't,
and why it said that it wovld be shipped on the 7th
and then it wasn't are still mysteries. Something tells
me that Dell DOESN'T ship peripherals from its
own warehovses, bvt that they are shipped directly
from the MANUFACTURERS' warehovses to Dell's
cvstomers. Thvs, Dell is the last to know stocking
details.

*TimDaniels*

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

I've been informed that a data recovery service blew the whistle on the
maxtor drives.
Dunno which data recovery service, nor have I first hand seen the report.
I'm trying to find out more.
--
http://www.standards.com/; See Howard Kaikow's web site.
"Howard Kaikow" <kaikow@standards.com> wrote in message
news:cp9iq8$qqe$1@pyrite.mv.net...
> I have seeketh more info, e.g., see
>
http://forums.storagereview.net/index.php?s=74f66a1832c6d8cc66ca4a823dc1541b&showtopic=18075&st=0&#entry190822.
>
> --
> http://www.standards.com/; See Howard Kaikow's web site.
> "Edward J. Neth" <ejn63@netscape.net> wrote in message
> news:31o9omF3dor9bU1@individual.net...
> > That is true - but with the current crash in prices, Maxtor is not
making
> > money - and they don't have product to compete with WD and Seagate in
the
> > notebook market, nor do they have 1" or 1.8" drives to go against
Seagate
> > (which is going for the retail market like gangbusters, plus has
contracts
> > with Rio and Creative Labs) and Toshiba (which has a very lucrative
> > contract with Apple) and Hitachi (which has contracts with Rio and
> > Creative).
> >
> > I would guess that within 6 months - 1 year, Maxtor will be history -
> either
> > absorbed by another drive maker or simply gone.
> >
> >
> > "Howard Kaikow" <kaikow@standards.com> wrote in message
> > news:cp6l3n$f65$1@pyrite.mv.net...
> > > I have two Quantum SCSI drives, they are great.
> > > Thus far, I've avoided non-SCSI hard drives, other than external USB
> > drives,
> > > which are both Maxtor.
> > >
> > > The drives that get packaged into systems are rarely the best of the
> lot.
> > > The WD SCSI drive on my main system failed after about a year.
> > >
> > > There are no guarantees with any of the drive manufacturers.
> >
> >
>
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

As I type this, I am listening to a recording of yesterday's Maxtor
conference all.
It's supposed to be about 45 minutes long.

"A replay will be available approximately two hours following the call
through December 15, 2004. Replay Number: (800) 252-6030. Access Code:
31709868."
--
http://www.standards.com/; See Howard Kaikow's web site.
"Howard Kaikow" <kaikow@standards.com> wrote in message
news:cpa27h$7o4$1@pyrite.mv.net...
> I've been informed that a data recovery service blew the whistle on the
> maxtor drives.
> Dunno which data recovery service, nor have I first hand seen the report.
> I'm trying to find out more.
> --
> http://www.standards.com/; See Howard Kaikow's web site.
> "Howard Kaikow" <kaikow@standards.com> wrote in message
> news:cp9iq8$qqe$1@pyrite.mv.net...
> > I have seeketh more info, e.g., see
> >
>
http://forums.storagereview.net/index.php?s=74f66a1832c6d8cc66ca4a823dc1541b&showtopic=18075&st=0&#entry190822.
> >
> > --
> > http://www.standards.com/; See Howard Kaikow's web site.
> > "Edward J. Neth" <ejn63@netscape.net> wrote in message
> > news:31o9omF3dor9bU1@individual.net...
> > > That is true - but with the current crash in prices, Maxtor is not
> making
> > > money - and they don't have product to compete with WD and Seagate in
> the
> > > notebook market, nor do they have 1" or 1.8" drives to go against
> Seagate
> > > (which is going for the retail market like gangbusters, plus has
> contracts
> > > with Rio and Creative Labs) and Toshiba (which has a very lucrative
> > > contract with Apple) and Hitachi (which has contracts with Rio and
> > > Creative).
> > >
> > > I would guess that within 6 months - 1 year, Maxtor will be history -
> > either
> > > absorbed by another drive maker or simply gone.
> > >
> > >
> > > "Howard Kaikow" <kaikow@standards.com> wrote in message
> > > news:cp6l3n$f65$1@pyrite.mv.net...
> > > > I have two Quantum SCSI drives, they are great.
> > > > Thus far, I've avoided non-SCSI hard drives, other than external USB
> > > drives,
> > > > which are both Maxtor.
> > > >
> > > > The drives that get packaged into systems are rarely the best of the
> > lot.
> > > > The WD SCSI drive on my main system failed after about a year.
> > > >
> > > > There are no guarantees with any of the drive manufacturers.
> > >
> > >
> >
> >
>
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

--
http://www.standards.com/; See Howard Kaikow's web site.
"Howard Kaikow" <kaikow@standards.com> wrote in message
news:cpa38m$8ii$1@pyrite.mv.net...
> As I type this, I am listening to a recording of yesterday's Maxtor
> conference all.
> It's supposed to be about 45 minutes long.
>
> "A replay will be available approximately two hours following the call
> through December 15, 2004. Replay Number: (800) 252-6030. Access Code:
> 31709868."

The recording of the conference call was full of the usual BS between a
company and financial analysts.

But I did notice that they were trying to "requalify" an OEM, I would guess
that is Dell.

It was stated that, at least fer now, they would be sticking with the 3-year
warranty. I guess they have to do that if competitors also have 3-year
warranties.

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

"Howard Kaikow" wrote:
> The recording of the conference call was full of the
> usual BS between a company and financial analysts.
>
> But I did notice that they were trying to "requalify" an OEM,
> I would guess that is Dell.
>
> It was stated that, at least fer now, they would be sticking
> with the 3-year warranty. I guess they have to do that if
> competitors also have 3-year warranties.


Thanks for the summary.

*TimDaniels*

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

It is Dell, though Dell has NOT stopped shipping all Maxtor drives - they
are still shipping 160G SATA drives from Maxtor as well as Seagate.

What IS surprising is that Maxtor hasn't come clean on the drives and
recalled them - remember that stonewalling on drive reliability basically
blew up IBM's hard drive business - what was once the gold standard became
junk. Ironically, they'd already fixed the problems (the GXP120 and 180
drives were already out, superceding the junk 75 and 60 series) by the time
the business was spun off to Hitachi.



"Timothy Daniels" <TDaniels@NoSpamDot.com> wrote in message
news:TMedncgpnfYwdiXcRVn-ow@comcast.com...
> "Howard Kaikow" wrote:
> > The recording of the conference call was full of the
> > usual BS between a company and financial analysts.
> >
> > But I did notice that they were trying to "requalify" an OEM,
> > I would guess that is Dell.
> >
> > It was stated that, at least fer now, they would be sticking
> > with the 3-year warranty. I guess they have to do that if
> > competitors also have 3-year warranties.
>
>
> Thanks for the summary.
>
> *TimDaniels*