Question Can’t reset my PC!!!

[Tawail]

Hello I can’t reset my pc every time I try to reset it a blue screen pops up and it says critical process died I can’t even access cmd from advanced options nor startup repair I did these cmd commands chkdsk, dism, sfc but nothing happened also I tried to change my ram position nothing happened.

Motherboard: MSI X470 gaming plus max
CPU: Ryzen 5 3600
GPU: MSI RTX 2060 Super
RAM: G.SKILL TRIDENT Z 16gb 3600 (2x8)
SSD: teamgroup 240gb
HDD: WD 1TB
PSU:corsair cx550m

 

[Lutfij]

Can you get into Safe Mode(steps 1~3)? i.e, Troubleshoot>Advanced options>Startup settings

Instead of resetting the PC, why not just reinstall the OS after recreating the bootable USB installer? Speaking of which, what OS are you working with?

 

[Tawail]

Can you get into Safe Mode(steps 1~3)? Instead of resetting the PC, why not just reinstall the OS after recreating the bootable USB installer? Speaking of which, what OS are you working with?

Windows 10, but I am afraid that if I did use a USB installer the critical process died code will be there waiting for me I haven’t slept for 24 hours just to find a solutions

 

[SkyNetRising]

I can’t reset my pc
every time I try to reset it a blue screen pops up and it says critical process died

Why do you want to do reset?

I tried to change my ram position nothing happened.

Ram modules have to be placed in slots A2 and B2 (2nd and 4th counting from cpu).

Check cpu and gpu temperatures.
Check your ram with memtest86.
Diagnose your storage devices with Hdtune health.
Post screenshots (upload to imgur.com and post link).

 

[Tawail]

Why do you want to do reset?

Ram modules have to be placed in slots A2 and B2 (2nd and 4th counting from cpu).

Check cpu and gpu temperatures.
Check your ram with memtest86.
Diagnose your storage devices with Hdtune health.
Post screenshots (upload to imgur.com and post link).

It's already in A2 and B2, ,CPU and GPU temps are normal, I did memtest 86 and it said no faulty, I’ll post some screenshots

 

[MJS WARLORD]

On one of my pc's i could not do reset pc in the usual way and i read that if you hold down shift key whilst clicking restart you will come up with different restart options.

It was a long time ago so i dont know if it will help you.