Cannon color printing is way off

[Guest]

Greetings to all
I am using a Cannon i560 printer with a XP machine and it prints very poor color from image or text files.

Here is what I have tried and no matter what, the results is the same

Nozzle cleaning and print head alignment , printer passes these internal tests, colors and black are all fine

Ran the XP printer check and that works fine but it prints only black text

Tried a various settings in the printer driver and in PhotoShop, prints are just ad bad no matter what I do

Tried different quality papers no change


Tried printing 4 large letters A B C D as red green blue and yellow. the green and yellow look good, the red is orange and the blue is light


Tried printing from a second computer nothing changed

Tried a different USB cable no change

At this point I could use some help suggestions via email would be appreciated

Thanks Ron w6wo@ebold.com

 

[aford10]

Is it recycled ink?

By 'printer check,' do you mean the test page?

 

[Guest]

Is it recycled ink?

By 'printer check,' do you mean the test page?

Thanks for your prompt response. I have just discovered the problem. I decided to put in new cartridges and in so doing I noticed that they had a letter P after the numeric code. For example 6PC which should have been 6C.

They were genuine new Cannon items but the store where I purchased them made a mistake with all three colors and I didn't notice it. I looked back at a previous purchase and I found they had made the same mistake before with one out of the three colors

As my color vision isn't really that great I accepted the test pattern as OK when in fact it isn't

So rule for me in future is to read the package label more carefully

 

[aford10]

Yep, sounds about right. It sounded like a cartridge problem.