Archived from groups: microsoft.public.windowsxp.work_remotely (
More info?)
Glad to hear you have isolated the problem.
I don't use NAV so I can't help, sorry...
Good luck and please post back when you get the fix. That information may help others...
Thanks...
--
Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program -
http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
"Hoosier in Columbus OH" <HoosierinColumbusOH@discussions.microsoft.com> wrote in message
news:60855F06-D79E-4D63-8334-9C5853482F27@microsoft.com...
> Good Morning "Sooner Al"
>
> Thanks to your help I have isolated the problem… (I still need to work on
> how to make a permanent fix, but that’s a problem between me and Norton).
>
> When I tried your suggestion of setting up a remote desktop within the
> office I found that it worked beautifully. As you said, it then became an
> issue of firewall/NAT/router port forwarding, or an issue of using the
> correct public IP when calling from the remote client.
>
> Found two things… 1) I had originally tried the public IP for the office and
> it didn’t work… A PC guru told me I had to use the IP address of the PC
> itself… Your comments made me realize that the public IP was the correct one.
> So I changed it back but it still didn’t work… 2) I had my wife try
> connecting from home while I was at my desk in the office. I found that
> Norton 2005 was stopping it because a warning message came on the screen on
> my office PC that said a threat had been detected and blocked on the Path:
> C:\windows\system32\svchost.exe. When I selected the approved box the
> connection was completed… If I had not been watching on my PC when my wife
> tried to connect from home I would of never solved the problem as I would
> never have seen the warning message…
>
> Now I have to figure out how to allow the connection to come through without
> being at my PC in the office to override… I am trying to connect with Norton
> but they want $29 just to talk to you and I cannot find an e-mail address to
> send in technical issues…
>
> Thanks for you help…. If you have any thoughts on how to connect with Norton
> would be appreciated…
>
>
> "Sooner Al" wrote:
>
>> Yes...its just the terms VPN and Remote Desktop are two different animals so to speak and mean
>> different things.
>>
>> The page I pointed you to earlier has the instructions on how to setup Remote Desktop on the host
>> and the client, how to call, and some troubleshooting help. If you can test this on the local LAN
>> at
>> work from another PC on the same network you can find out if you have the Remote Desktop host
>> setup
>> correctly. If it works over the local LAN then it becomes a firewall/NAT/router port forwarding
>> issue or an issue of using the correct public IP when calling from the remote client.
>>
>> If it does not work over the LAN then its an issue with the setup of the Remote Desktop host or a
>> firewall issue on the host or a NAV2005 problem, etc..
>>
>> --
>> Al Jarvi (MS-MVP Windows Networking)
>>
>> Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
>> The MS-MVP Program -
http://mvp.support.microsoft.com
>> This posting is provided "AS IS" with no warranties, and confers no rights...
>>
>> "Hoosier in Columbus OH" <HoosierinColumbusOH@discussions.microsoft.com> wrote in message
>> news:3DA52C84-3DC0-4833-B883-542CD89D3E60@microsoft.com...
>> >I have attempted setting up a VPN and going through
>> > Start>Programs>Accessories>Communications>Remote Desktop Connection (is this
>> > what you mean by "Remote Desktop Client?)... If not, I am not sure how to go
>> > through Remote Desktop Client on XP Pro...
>> >
>> > I have also tried turning off Worm Protection on Norton Antivirus and it
>> > didn't work... However, I will attempt it again as I might have not had all
>> > the settings as I have them now...
>> >
>> > Thanks for your assistance..
>> >
>> > "Sooner Al" wrote:
>> >
>> >> So are you trying to connect while in the VPN session or not? Its not clear to me.
>> >>
>> >> If you don't connect to the office LAN via the VPN can you connect using the Remote Desktop
>> >> client
>> >> from home?
>> >>
>> >>
http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.html
>> >>
>> >> Also note the some folks report that NAV 2005 worm protection also blocks Remote Desktop
>> >> connections. I understand its possible to disable worm protection somewhere in the NAV 2005
>> >> options...
>> >>
>> >> --
>> >> Al Jarvi (MS-MVP Windows Networking)
>> >>
>> >> Please post *ALL* questions and replies to the news group for the mutual benefit of all of
>> >> us...
>> >> The MS-MVP Program -
http://mvp.support.microsoft.com
>> >> This posting is provided "AS IS" with no warranties, and confers no rights...
>> >>
>> >> "Hoosier in Columbus OH" <HoosierinColumbusOH@discussions.microsoft.com> wrote in message
>> >> news:A1709C07-48F6-431A-8C26-02629028BAAC@microsoft.com...
>> >> > Hi Everyone,
>> >> >
>> >> > Here is my problem. I can't log on to my Windows XP pro computer at work
>> >> > from home (Remote Desktop). Before upgrading my PC’s I had an older version
>> >> > of XP pro at work and MS Windows 98 on my home computer and the remote
>> >> > function worked great… (everything else is the same, IPs, routers, etc.
>> >> > except that I now have Norton Anti-Virus 2005 on both machines, previously I
>> >> > had an older version of Norton on both machines)
>> >> >
>> >> >  I have MS Windows XP Pro Version 2002 with Service Pack 2 on both my home
>> >> > and office computer… I am signed on as an Administrator on both PCs.
>> >> >
>> >> >  Home Computer is connected directly to the internet (cable). I have set
>> >> > up a VPN to connect to my office PC with the Office PC’s IP address…
>> >> >
>> >> >  Office Computer is on a LAN and it’s part of a WORKGROUP, it is not a part
>> >> > of a domain. The LAN is
>> >> > wired to Linksys router (firewall). The office has a static IP and is
>> >> > connected to a cable IP. I have entered the IP address, subnet mask, default
>> >> > gateway, Preferred and Alternate DNS server addresses on my office PC. I
>> >> > have followed all other instructions on both PCs for setting up the Remote
>> >> > Desktop.
>> >> >
>> >> > The Linksys router (firewall) has the correct port for listening for remote
>> >> > desktop and I have turned off the MS XP Pro firewall on both PCs.
>> >> >
>> >> > I am at a lose as to what to try next. Any suggestions would be
>> >> > appreciated…
>> >> >
>> >> >
>> >> >
>> >> > --
>> >> > PC Novice
>> >>
>> >>
>>
>>
Facebook
Twitter
Instagram