Cannot install programs

[johnm]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

When i attempt to install program I get thismessage
"the installshield engine ( iKernel.exe) could not be launched
the RPC server is unavailable"

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

What program(s) are these?

Make sure this service is not disabled ( use MSCONFIG to review or run SERVICES.MSC):
Remote Procedure Call (RPC)

--
Maurice N
MVP Windows - Shell / User
-----

"JohnM" <JohnM@discussions.microsoft.com> wrote
> When i attempt to install program I get thismessage
> "the installshield engine ( iKernel.exe) could not be launched
> the RPC server is unavailable"

 

[johnm]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"Maurice N ~ MVP" wrote:

> What program(s) are these?
>
> Make sure this service is not disabled ( use MSCONFIG to review or run SERVICES.MSC):
> Remote Procedure Call (RPC)
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> "JohnM" <JohnM@discussions.microsoft.com> wrote
> > When i attempt to install program I get thismessage
> > "the installshield engine ( iKernel.exe) could not be launched
> > the RPC server is unavailable"
> Thank you? I already checked that and made sure it was running
that is why it is so puzzling

 

[Andrew]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"JohnM" <JohnM@discussions.microsoft.com> wrote in message
news:31F8DC5B-A41B-4886-BBBB-FAA20E4CEA21@microsoft.com...
> When i attempt to install program I get thismessage
> "the installshield engine ( iKernel.exe) could not be launched
> the RPC server is unavailable"


Try the following:

http://support.microsoft.com/default.aspx?scid=kb;en-us;810608


Andy