Question Cannot play any games because of random crashes 10-30 minutes into playing.

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.robing

Dec 21, 2023
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Hello,
I can't play any games because of seemingly random crashes, usually they occur around 5–30 minutes into playtime, but sometimes this is longer. The crashes started occurring around the start of December, and have gradually become more frequent. Event viewer sometimes shows errors under system sourced from either nvlddmkm.dll and DistributedCOM. Originally I thought this was just a driver problem. Guided by this forum post: https://www.nvidia.com/en-us/geforc...d-0-from-source-nvlddmkm-erro/#!/pageAffaires. I did a clean installation of NVIDIA's drivers. I'm thinking maybe my GPU is faulty or something like that, but I don't have a spare GPU to test.
I don't think this is an overheating issue because I've monitored my GPU and CPU (CPU stays at around 60 Celsius, and the GPU stays around 50-60 Celsius).
I also tried underclocking my GPU using MSI Afterburner because it's factory-over clocked with guidance from a friend, but that hasn't fixed the issue.
Turning off XMP in BIOS didn't work.
Updating motherboard BIOS didn't work either.
Everything else I've found so far hasn't worked either.
I have also started to experience frequent stuttering in a lot of different games.
I contacted NVIDIA support, and they basically cut contact after telling me to do some basic changes to settings in NVIDIA control panel, and system settings, most of which I had already done.

PC Specs
CPU: AMD Ryzen 5 5600X
MOBO: B550M PRO-VDH WIFI
RAM: Vengeance LPX 4x 8gb DDR4-3200
GPU: GeForce RTX 3060 GIGABYTE 12GB OC rev2
PSU: Corsair RM750W Modular Gold 80+
Storage:
Samsung 970 EVO PLUS 500gb (System drive)
Samsung 870 EVO 1TB
Western Digital HDD 500gb

Please help, I really don't want to have to shell out money on new pc parts :)
 
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.robing said:
DistributedCOM
Click to expand...
everyone has this, or most anyway, its a Microsoft database error. Not cause of problem

What do the Nvidia event show? I bet you get similar errors in Reliability History on those days, and if it causes a restart, a Hardware error as well. (WIndows sees an unexpected restart as a hardware error)

it doesn't necessarily have to be the GPU. Have you had any problems with USB or anything old? I had a problem years ago where GPU drivers would just crash randomly and it took months to work out cause was my mouse, not the GPU itself.
 
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.robing said:
Hello,
I can't play any games because of seemingly random crashes, usually they occur around 5–30 minutes into playtime, but sometimes this is longer. The crashes started occurring around the start of December, and have gradually become more frequent. Event viewer sometimes shows errors under system sourced from either nvlddmkm.dll and DistributedCOM. Originally I thought this was just a driver problem. Guided by this forum post: https://www.nvidia.com/en-us/geforce/forums/geforce-graphics-cards/5/525774/game-crashing-event-id-0-from-source-nvlddmkm-erro/#!/pageAffaires. I did a clean installation of NVIDIA's drivers. I'm thinking maybe my GPU is faulty or something like that, but I don't have a spare GPU to test.
I don't think this is an overheating issue because I've monitored my GPU and CPU (CPU stays at around 60 Celsius, and the GPU stays around 50-60 Celsius).
I also tried underclocking my GPU using MSI Afterburner because it's factory-over clocked with guidance from a friend, but that hasn't fixed the issue.
Turning off XMP in BIOS didn't work.
Updating motherboard BIOS didn't work either.
Everything else I've found so far hasn't worked either.
I have also started to experience frequent stuttering in a lot of different games.
I contacted NVIDIA support, and they basically cut contact after telling me to do some basic changes to settings in NVIDIA control panel, and system settings, most of which I had already done.

PC Specs
CPU: AMD Ryzen 5 5600X
MOBO: B550M PRO-VDH WIFI
RAM: Vengeance LPX 4x 8gb DDR4-3200
GPU: GeForce RTX 3060 GIGABYTE 12GB OC rev2
PSU: Corsair RM750W Modular Gold 80+
Storage:
Samsung 970 EVO PLUS 500gb (System drive)
Samsung 870 EVO 1TB
Western Digital HDD 500gb

Please help, I really don't want to have to shell out money on new pc parts :)
Click to expand...
Put a copy of memtest86 on a flash stick.
Boot the stick and let it run.
No errors allowed.
 
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Colif said:
everyone has this, or most anyway, its a Microsoft database error. Not cause of problem

What do the Nvidia event show? I bet you get similar errors in Reliability History on those days, and if it causes a restart, a Hardware error as well. (WIndows sees an unexpected restart as a hardware error)

it doesn't necessarily have to be the GPU. Have you had any problems with USB or anything old? I had a problem years ago where GPU drivers would just crash randomly and it took months to work out cause was my mouse, not the GPU itself.
Click to expand...
I haven't had any issues with my USB ever, but I have just recently got a new mouse. It's a wireless Logitech one, maybe that is causing the issue, I will try not using it for a while and see if that fixes the issue.

Here are what the events show in event viewer:

The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\0000008b
Error occurred on GPUID: 2b00

The message resource is present but the message was not found in the message table
------------------------------------------------------------------------------------------------------------------------
The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3
Graphics Exception: ESR 0x504730=0x8040017 0x504734=0x0 0x504728=0xf812b60 0x50472c=0x1104

The message resource is present but the message was not found in the message table
------------------------------------------------------------------------------------------------------------------------
The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3
Graphics SM Warp Exception on (GPC 0, TPC 0, SM 0): MMU Fault

The message resource is present but the message was not found in the message table
 
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