Cannot view fax after installing SP2

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Before installing SP2, my fax console was working fine.
Now, whenever I receive a fax and double click on it to
view the fax, fax console shuts down. Any suggestions on
how to resolve this problem? Thanks very much.

Jack Harmell
jharmell@ix.netcom.com

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Do you see anything in the Event Viewer? To invoke event viewer go to the
"Run" window and type eventvwr.

--
Mayuri Diwan
Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'



"Jack Harmell" <anonymous@discussions.microsoft.com> wrote in message
news:386901c49f96$c32d1940$a301280a@phx.gbl...
> Before installing SP2, my fax console was working fine.
> Now, whenever I receive a fax and double click on it to
> view the fax, fax console shuts down. Any suggestions on
> how to resolve this problem? Thanks very much.
>
> Jack Harmell
> jharmell@ix.netcom.com