Canon Lide 20/Lide 30 Scanner

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I upgraded my windows ME version to Windows Xp Home edition. Since I did this
I cannot load my scanner on to the computer. There is no power from the USB
ports to the scanner. How do I check to see if my ports are enabled? I don't
have the option when rebooting my computer to go into the BIOS information
either. Any suggestions or answers would be great.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Nicole R wrote:
> I upgraded my windows ME version to Windows Xp Home edition. Since I
> did this I cannot load my scanner on to the computer. There is no
> power from the USB ports to the scanner. How do I check to see if my
> ports are enabled? I don't have the option when rebooting my computer
> to go into the BIOS information either. Any suggestions or answers
> would be great.

Did you upgrade the drivers?

LiDE 20
http://consumer.usa.canon.com/ir/controller?act=OSCompatibilityAct&fcategoryid=119&modelid=6624&keycode=windr
( Short Link: http://snipurl.com/8krt )

LiDE 30
http://consumer.usa.canon.com/ir/controller?act=OSCompatibilityAct&fcategoryid=119&modelid=6623&keycode=windr
( Short Link: http://snipurl.com/8kru )

Do you have other USB devices that are working? Printer? Music device?
Portable Drive/Thumb Drive?

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