hi
i read the maunal you can rest it but holding the cancel button for 5 seconds then let it go and it will reset if it gives you an error again do the same thing again hold for 5 seconds the cancel button and it should work below is support code 1688
The ink has run out. (The lamp on the ink tank flashes.)
Replace the ink tank and close the operation panel.
Replacing an Ink Tank
Printing under the current condition may damage the machine.
If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the machine's Stop button for at least 5 seconds, and then release it.
With this operation, releasing the function for detecting the remaining ink level is memorized.
Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
Note
If the function for detecting the remaining ink level is disabled, the ink tank in grey is displayed in the remaining ink volume screen on the LCD.
Checking the Ink Status with the LCD on the Machine
Support Code
Cause
Action
1600
If the lamp on the ink tank is flashing, ink may have run out.
Replacing the ink tank is recommended.
If printing is in progress and you want to continue printing, press the machine's OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.
Replacing an Ink Tank
Note
If multiple ink lamp are flashing red, check the status of each ink tank.
Checking the Ink Status with the Ink Lamps
1401
1403
1405
The print head may be damaged.
Contact the service center.
1680
Some ink tanks are not installed in the correct position. (The lamp on the ink tank flashes.)
Confirm that the ink tanks are installed in the appropriate positions.
Replacing an Ink Tank
1681
More than one ink tanks of the same color are installed. (The lamp on the ink tank flashes.)
Confirm that the ink tanks are installed in the appropriate positions.
Replacing an Ink Tank
1660
The ink tank is not installed.
Install the ink tank.
Replacing an Ink Tank
1684
The ink tank cannot be recognized.
Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this machine.
Install the appropriate ink tank.
If you want to cancel printing, press the machine's Stop button.
Replacing an Ink Tank
1410
1411
1412
1413
1414
The ink tank cannot be recognized.
Open the operation panel and replace the ink tank which lamp is off.
Replacing an Ink Tank
1688
The ink has run out. (The lamp on the ink tank flashes.)
Replace the ink tank and close the operation panel.
Replacing an Ink Tank
Printing under the current condition may damage the machine.
If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the machine's Stop button for at least 5 seconds, and then release it.
With this operation, releasing the function for detecting the remaining ink level is memorized.
Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
Note
If the function for detecting the remaining ink level is disabled, the ink tank in grey is displayed in the remaining ink volume screen on the LCD.
Checking the Ink Status with the LCD on the Machine
1700
1712
1714
The ink absorber is almost full.
Press the machine's OK button to continue printing. Contact the service center.
5B00
5B12
5B14
Printer error has occurred.
Contact the service center.
2900
Failed to scan head alignment sheet.
Scanning the print head alignment sheet has failed.
Press the OK button to dismiss the error, then take the actions described below.
Make sure that the print head alignment sheet is set in the correct position and orientation on the platen glass.
Make sure the platen glass and the print head alignment sheet are not dirty.
Make sure the type and size of loaded paper is suitable for Automatic Print Head Alignment. For Automatic Print Head Alignment, always load one sheet of A4 or Letter-sized plain paper.
Make sure if print head nozzles are clogged. Print the nozzle check pattern to check the status of the print head.
Printing the Nozzle Check Pattern
If the error is not resolved, connect the machine to the computer and align the print head on the printer driver. Open the printer driver setup window, check the Align heads manually check box in the Custom Settings dialog box, then adjust the print head position.
B200
An error requiring you to contact the service center has occurred.
Turn off the machine, and unplug the power cord of the machine from the power supply.
Contact the service center.
5100
Printer error has occurred.
Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the print head holder from moving, and turn on the machine again.
Important
Be careful not to touch the components inside the machine. The machine may not print out properly if you touch it.
If the problem is not resolved, contact the service center.
5011
5012
5200
5400
6000
6500
6502
6800
6801
6900
6901
6902
6910
6911
6930
6931
6932
6933
6936
6937
6938
6940
6941
6942
6943
6944
6945
6946
C000
Printer error has occurred.
Turn off the machine, and unplug the power cord of the machine from the power supply.
Plug the machine back in and turn the machine back on.
If the problem is not resolved, contact the service center.
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